The phone keeps rebooting android. Spontaneous hard reboot of the phone on Android: saving your favorite gadget. What to do if it reboots

Smartphones from the Samsung Galaxy line, like any other mobile devices, are subject to software and hardware failures from time to time. One of these problems is the periodic or cyclic reboot of the phone. It can cause a lot of problems for the user or even make it impossible to use the device normally. Let's take a look at why Samsung restarts itself and what to do in such cases.

Possible reasons for rebooting Android and how to fix them

There are several reasons leading to an unauthorized restart of Samsung:

• failure of the supply element;
• mechanical damage to the gadget;
• moisture getting under the body of the apparatus;
• failure of any module on the board;
• software failure.

We will try to independently understand the reasons for the incorrect operation of the device and, if possible, fix the problem on our own.

You should start diagnosing a Samsung Galaxy A5 or another smartphone or Galaxy line by determining the type of problem. All malfunctions can be conditionally divided into two types:

1. Mechanical (hardware). They consist in damage (failure) of any element or module.
2. Software. Caused by a malfunction of the installed software or operating system.

If the Samsung Galaxy phone reboots by itself, the first thing to do is put the device into safe mode. In this state, only pre-installed installed apps, a third party utilities are temporarily disabled.

To activate Safe Mode on your Samsung Galaxy S6 Edge or other device, you need to:

Use your smartphone in this mode for a while. If the phone does not reboot on its own, it is safe to say that the failure lies in the Samsung software. Otherwise, you should look for a malfunction in its mechanical or hardware part.

Samsung Galaxy mechanical problems

If your phone keeps restarting, remove the battery and visually inspect it for bulges, dents, or other defects. It is also not superfluous to check the voltage at the battery outputs using a tester. The allowable rate is 3.7 V in a discharged state and 4.2 V in a fully charged state. The reason for independent reboots of the Samsung Galaxy A3 or another model may lie in the undervoltage. In this case, the power element should be replaced with a new one.

With prolonged use of the mobile phone, a small backlash appears between the battery and the rear panel. And if in a vertical position (for example, during a conversation) the phone is cut down, the reason may lie precisely in the insufficiently tight fit of the battery to the contacts of the device.

Lead to precarious work and restarting the Samsung Galaxy A5 can be mechanical damage to the device as a result of a strong impact on a hard surface or moisture getting under its case. And if this happened to your smartphone, it is better to take it to a service center, since not everyone can disassemble a mobile phone and determine the faulty element on their own.

Software crashes Samsung Galaxy

Unlike mechanical damage, software problems are more likely to be fixed at home. The main thing is to correctly understand what exactly lies at the heart of the problem. The occurrence of software failures, as a result of which the Samsung phone reboots on its own, usually results in:

• conflict of installed software;
• incorrect update of system applications;
• exposure to malware.

Let's consider each option in more detail.

Installed software conflict

If you notice that the Samsung Galaxy S3 or a device of another model began to reboot on its own after installing any program, most likely the problem lies in its conflict with the existing software. In this case, you need to get rid of such a utility:

After performing the above steps in system cache there may be "casts" of the erased application. You should also get rid of them. This can be done through the standard Android OS:

Incorrect update of system applications

Unscheduled restarts of Samsung can also be caused by updates to pre-installed software (for example, programs Play market, Services Google Play, Maps, etc.). This is due to the fact that new versions of certain applications are not always suitable for a specific phone model.

If you suspect that the mobile phone itself is rebooting due to an incorrect update, you will need:

Malware impact

When downloading programs on Samsung Galaxy from third-party sites, there is a risk of catching a mobile virus that will force Android to reboot involuntarily. That is why it is recommended to download all software only from the Play Market or Samsung Apps.

To get rid of malware, you need to:

If none of the above methods helped to get rid of the failure, the only thing that remains is

Android is a modern operating system that runs 70% of tablets. However, users periodically need to restart Android. And if the usual turning off and on of the device does not cause any difficulties, then special reboot methods are sometimes not available to the average user. The fact is that such information is not indicated in the instruction manual. In addition, Chinese devices are common today, the accompanying documentation of which is written in hieroglyphs.

Why do you need to restart your smartphone or tablet?

There are several ways to reboot:

• ordinary;
• hard (reset to factory settings);

A simple reboot is usually used to free up the gadget's RAM, which is gradually clogged with third-party programs. This problem is especially common in devices running Android 4.3 and earlier. A normal reboot is also used in case of short-term problems caused by software malfunctions. To reboot the device, you need to hold down the power button and select “Reboot” in the window that appears. If the device freezes, a forced reboot will help, which is carried out by simultaneously pressing the power, volume and “Home” buttons.

If a normal reboot did not help to cope with the slow operation of a smartphone or tablet, you should use a factory reset. In this case, you need to keep in mind that all installed applications will be deleted, so before performing the procedure, it is advisable to do backup Software using a standard tool from Google or third party program(e.g. Titanium Backup). To completely reset the device, you must:

1. Turn off the device completely.
2. Hold down the Home button until a slightly modified Android logo appears - a green robot with open lid on the stomach and an exclamation mark.
3. The device will boot up and all settings on it will be reset to factory settings.

This method does not work on all devices. Many manufacturers provide for resetting the settings and allow users to carry out this procedure using the menu.

On stock Android (without third-party add-ons), you can reboot the device in an easier way:

1. With the OS turned on, hold down the power button.
2. In the menu that appears, hold your finger for a long time on the “Power off” item.
3. Agree to switch to safe mode.

If none of the above methods work on your device, you can reset the settings through Recovery.

Reboot in Recovery

Recovery is a kind of analogue of the BIOS interface used on mobile devices. With it, you can perform a complete reset of the system settings, delete all data on the memory card or the device itself, install official firmware and much more.

The most commonly used recovery systems are:

1. TWRP. It has a pleasant interface, supports control using a sensor, and has wide functionality.
2. CWM. It has almost the same set of functions, but does not support touchpad control. But CWM has better compatibility than TWRP, so it is used in more devices.

The procedure for entering Recovery does not depend on its version, but on the phone or tablet model. So, in smartphones from Samsung, you need to hold down the central mechanical key along with the power and volume up buttons. For Nexus series models, you need to hold the volume down and the power key and select Recovery.

For tablets based on MTK processors, there is a Mobileuncle Tools utility. With its help, you can enter Recovery by simply selecting the “Boot into Recovery” item. In addition, this program allows you to configure important device operation parameters, up to disabling unused mobile frequencies and adjusting processor operating modes.

There is also universal software that works on almost all devices. The Fast Reboot program has become widespread. It allows you to instantly perform the so-called virtual reboot– restart of all system services without disturbing the functioning of the operating system.

This feature is usually used to quickly clear RAM or to eliminate errors associated with incorrect operation of third-party software.

Phones are devices that almost all citizens now have. It is quite easy to manage such a gadget. But only from time to time various problems can happen to him. For example, what if your phone is constantly rebooting? And it happens spontaneously and for no reason, as you think. There are a lot of options for the development of events. What should you pay attention to first of all? How to fix the situation as soon as possible?

Software failure

So, the first and most common reason that the phone is constantly rebooting is the failure of the installed software. Or, as they say, the operating system. As practice shows, very often malfunctions in the installed software cause problems with the device's performance.

How to be in such a situation? First, try turning the phone off and on yourself - the software glitch can be fixed. As a result, the problem will disappear.

Secondly, flash the device. It is advisable to take the phone in this case to specialized service centers. There you will be reinstalled operating system on the gadget, and the problem will stop bothering you. Everything is easy and simple. But not always. And in some cases, flashing is not required. After all, there are a lot of reasons why the phone is constantly rebooting.

Soft

Is your phone constantly rebooting? Remember what programs and applications you have installed recently. They may be the cause of this problem.

The point is sometimes it's wrong installed programs cause system crashes. As a result, the phone starts to reboot. The only true solution is to detect a "malicious" application and then remove it.

If you really need the program, just try deleting it and reinstalling it. Too good way, but it does not give any guarantee of success, keep that in mind. Most likely, you will have to get rid of the software once and for all. Usually this is not such a problem - you just need to find an analogue of the remote program that will not cause crashes and malfunctions.

Battery

Phone constantly rebooting (Samsung or any other)? Don't be afraid and don't panic. Understanding the reasons for this phenomenon is not so easy, but it is possible to do it without outside help.

Pay attention to the battery of the gadget - this is a very important element for the functioning of the device. If something is wrong with it, the phone will start behaving in an unpredictable way. As practice shows, in the event of a battery failure, the device usually either reboots spontaneously or turns off for no reason.

What to do in this case? If you are sure that the battery is the cause of the problem with the gadget, replace it. Just purchase a new battery and insert it into your device. Charge the battery and look at the behavior of the phone. Most likely, the problem will disappear. Not? So, the reason for rebooting the smartphone was something else. What other scenarios are there?

Moisture

Sony phone keeps rebooting? And indeed, any other smartphone? Moisture may be the reason for this. In rooms with high humidity, gadgets can behave unpredictably. And if you recently wet your phone, then there is nothing to be surprised at the problem! Why? Because the device, in principle, could not turn on. And rebooting in this case would not seem to be a problem at all.

If you have any suspicions that the smartphone is starting to restart due to high humidity, just try to return to normal as soon as possible. As soon as you leave a place with high humidity, the gadget will work normally.

Phone keeps rebooting? What should I do if the reason for this is moisture on the device? There is only one way out - to dry the smartphone as soon as possible. Take it apart. Next, thoroughly dry all parts with a towel or napkin. In some cases, you can use a hair dryer to dry quickly. Once all the parts are 100% dry, assemble the gadget and see if you can fix the problem. Usually, with operational actions, the result will not be long in coming. Now many phones tolerate moisture well. Therefore, there is no particular reason to panic.

Settings

LG phone reboots constantly (and in general, any other gadget model)? In this case, you should pay attention to the system settings of your device. Often they become the cause of many problems with smartphones. The phone can turn off, reboot, slow down. All this points to the downed settings.

You can edit them yourself so that the system does not reboot. This is difficult to do, so many prefer the radical method - flashing. The most difficult and most efficient process. It is not recommended to implement it on your own, seek help from specialists. If the reason for constant reboots lay precisely in the downed settings, then after flashing this phenomenon will disappear.

Space

What else can you pay attention to when the phone constantly reboots? The amount of information on the gadget. Take a good look at how much space is left both on the memory card and on the built-in "place" of information storage. What for?

The problem is that often the fullness of the memory in any gadget leads to problems. Fortunately, you can fix the situation easily and simply - just clean your smartphone. Remove all old and unnecessary applications, media files and programs. And make it a habit to clean your phone space from time to time. So you can return the device to the right track, and also prevent the problem from reappearing.

By the way, if you are wondering why the phone is constantly rebooting, look at the total capacity of your memory card, if any. Each smartphone runs smoothly only with a certain amount of extra space. If a larger memory card is inserted into the gadget, the performance is impaired. As a result, there are crashes, sudden reboots and turning off the gadget. Therefore, only use memory cards that meet the maximum capacity for your phone model.

Overheat

There is another not very dangerous and easily fixable reason for a sudden reboot of the smartphone. In principle, the same option is relevant for other gadgets (like computers). It's about overheating. As soon as the device heats up to a certain temperature, it either turns off or reboots. It is quite normal - so the system saves itself from failure.

The solution to the problem is simple - just stop bringing the device to overheating. Disable programs running in the background, do not use the phone continuously for too long. Only in this way will you be able to normalize the operation of the gadget. Try not to keep it in the sun.

Viruses

Is your phone constantly rebooting? What to do in this case? Check it for viruses. A phone infection often causes a spontaneous reboot of the device. In this case, various antiviruses will help. Or service centers.

If you find viruses on your mobile phone, remove them. After treating the phone, all problems will disappear by themselves. Viruses are found every day on smartphones more and more often. That's why this option worth checking first.

Time

In some cases, if the phone constantly reboots, you just need to change it. Each device has its own lifespan. And when it comes to an end, various failures and malfunctions appear. There is no way to fix them. In order not to waste time, take the phone to a service center - they will help you find the source of the problem, and they will also tell you if it makes sense to fix it.

Wear and tear on equipment is inevitable. Therefore, if your phone has been running for about 5 years and then suddenly starts to reboot, it is quite possible that it needs to be changed.

A constantly rebooting smartphone is a problem that does not occur as rarely as we would like. There are several common reasons why the phone reboots on its own, and we will try to consider each of them in detail.

It is worth noting that sometimes there is no visible pattern in these restarts, and sometimes there is. For example, they can happen during a call, when you use Bluetooth, or when the device is charging.

Malicious applications

In most cases, spontaneous reboots are caused by low-quality software. Try uninstalling unused applications that might be causing the problem. Make sure that your everyday programs are tested and released by official developers, and are not fake (downloaded from third-party resources). After all, it can be a poorly written product, and besides, it contains malicious code.

Pay special attention to software that has access to system data or with which it processes Email, text messages, etc. Sometimes it happens that the gadget restarts when you receive a text message or, for example, during a conversation.

You may have software running in the background that is causing Android to restart randomly. If it's a software issue, try the following steps, preferably in the order listed.

Often this helps. If not, read on.

Disabled or missing preinstalled apps

Have you tried disabling programs? If you accidentally go too far and disable the pre-installed applications required by the manufacturer to run the Android OS, this can cause the problem that the device began to reboot.

1. Go to the "Settings" - "Applications" section, there you can sort the installed software and display only system processes in the list.
2. Enable applications that are required for the correct functioning of the device if any of them are frozen.

Now you need to restart your smartphone for the changes to take effect.

Overheat

Many Android devices have the ability to shut themselves off if they get too hot. If you use the device in 40-degree heat, work with it at maximum brightness, with GPS, LTE turned on, or even play games, the device will quickly overheat and turn off. This is done so that the temperature increase does not damage the hardware, primarily the battery. Try not to load the device too much during the heat, in any case, do not play on it.

However, if overheating occurs constantly, even when the gadget is not under stress or in direct sunlight, this is probably evidence of a more serious problem. It can be solved either by an extreme troubleshooting tool (full reset), which we will describe at the end, or by going to the salon or store where you bought your device and asking to fix it.

Unstable battery position (unstable contact)

Of course, this issue only occurs on devices with a removable battery. For example, Samsung Galaxy S4 phones sometimes restart non-stop for this reason. Any impact or shock can displace the battery and the cable will move away, as a result of which the power supply of the device will be disrupted, and it will spontaneously turn off or restart.

The most common reason for this is that the back cover is slightly bent and does not hold the battery tightly in place. The other is pin misalignment or physical damage as connectors wear out over time. For every problem there is a solution.

In the first case, just buy mounting tape (duct tape), then attach a small strip of it to back cover to better hold the battery. When you turn it on and continue using it, you will notice that the trouble with the fact that the phone is cyclically rebooted has been resolved.

Check the performance, almost always this manipulation helps.

Crashes in Android

Sometimes the Android system is damaged, it starts to work unstably all the time due to violations caused by external factors (virus attack, unsuccessful updates, etc.). Also, interruptions in work may be due to a memory card.

If you are using a flash drive, then pull it out, walk around without it for a while, check how the equipment behaves. If everything is fine, format the card through a computer (insert it into the slot, right-click on it in "My Computer" and click "Format"), after saving all the data from it in another place, and insert it back. But be prepared that it may need to be replaced.

Attention! If you're not using a flash drive, your only option might be to reset your device. However, remember that a reset will erase all data from the device, so be sure to make a backup.

On most Android devices You can perform a Hard Reset by going to "Settings" - "Backup and reset" - "Reset device". This solution is worth a try in the case of constant overheating of the mobile.

Button drop

Sometimes the "Power" button absorbs moisture or debris gets under it. Make sure that your gadget does not have such a problem. Inspect the key, remember if the smartphone fell into the water. Also check that nothing is putting pressure on the button and causing the mobile to restart.

Faulty hardware

If all of the above has been tried, but your Android is still rebooting non-stop, you obviously have some kind of breakdown. Contact the seller or manufacturer with the problem. If the phone is under warranty, they will fix it for free.

What else can be done?

It should be said about other simple solutions which often help. For example, you can do the following:

• remove the battery and leave the device without it for 15 minutes. Then insert it and start the device;
• install an antivirus from the application store, for example, from Kaspersky Lab and scan the system for infection;
• insert a new SIM card into the device, as old ones sometimes conflict with modern devices, and they can be disconnected when you make a call.

Perhaps this is all that you can do yourself without flashing your smartphone to custom firmware. Try simple ones first, then move on to more complex ones. Most likely, you will be able to overcome the problem.

In this article, we will try to give an extended answer to why the Samsung phone reboots itself during a conversation, typing, photo, game, or listening to music.

Most problems will require special skills, professional repair equipment and spare parts. Therefore, in such situations, we recommend that you contact a service center in your city for help.

Reasons why the Samsung phone reboots by itself

1. Software failure

Samsung phones run on Android OS or Windows phone(some models). However, it is with Android versions that most often encounter problems with rebooting during operation.

If you find that after a recent kernel update (automatic or manually undertaken by you) problems with self-reboot began to appear, then you should roll back the firmware to the previous version. You can do it yourself (the network is full of instructions on how to flash a phone), or ask a pro for help.

Previous official firmware can always be found on the Samsung website in the corresponding section http://samsung-updates.com/device/.

After the manufacturer releases the next firmware version, you can upgrade, because. the bugs will surely be fixed after numerous complaints from users from all over the world.

2. Problems with the battery or charging connector

This reason is the most common. To fix it, you may need the professional skills of repairmen in service centers.

First, check the battery for visible physical damage (swollen, oxidation of contacts).

Next, we look to see if there is a backlash between the contacts of the battery and the phone. The fact is that during a conversation, typing a message or a game, the phone is shaken, which can lead to a slight discrepancy at the point of contact and entails turning off the phone with the possibility of self-reboot.

It is not uncommon for the charging connector to become clogged or physically damaged, resulting in a short circuit and causing the phone to malfunction.

3. Due to moisture getting under the Samsung phone case

After contact with the liquid, various elements of the phone could fail, which led to a spontaneous reboot of your Samsung.

In this case, diagnostics on professional repair equipment is necessary, because The effects of moisture can manifest themselves in different ways. This is the most difficult cause for the manifestation of a particular breakdown in any gadget to diagnose.

3. Memory overflow

To run Android or Windows Phone OS properly on your Samsung phone, you need space not only physical memory(internal phone), but also RAM.

A lack of memory can cause the gadget to crash, followed by a reboot in an attempt to boot normally.

Install the app smart manager, where you can see how much physical and virtual (RAM) memory is free. Here you can clean/enlarge/release it.

4. Problems with installed apps

Everyone knows that there is practically no moderation in Google Play (Android app repository). All this leads to the appearance of unstable versions of applications, which are often infected with viruses.

Some applications may simply not be compatible with your phone model or firmware version. You install such an application, launch it, it seems to work, but it starts to overload your phone's memory, or send incorrect OS signals. As a result, the phone crashes.

Therefore, if you find that your Samsung phone restarts itself after installing some application or set of applications, try deleting them and checking the gadget's performance.

Other reasons for self-rebooting Samsung phones

In fact, there can be many reasons. We have listed the most common.

Often, in order to identify exactly what affects an arbitrary reboot, a complete diagnosis of the phone is required.

In our workshop you will be provided with qualified assistance: they will carry out a comprehensive diagnosis, which will determine the exact cause of the problem, and perform a professional Samsung phone repair. Contact us and you will forget about any malfunction of your mobile device.

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Edward, Samsung a7

After replacing the screen on the phone, it started to reboot. The master says that the problem is in the battery. Tell me how this is possible

Hello!
It's hard to tell what the problem is without seeing the phone. Diagnostics required. A reboot can cause a software failure, malfunctions in the power circuit, during internal memory phone and other reasons. Diagnostics is free.

Novel, Galaxy A50

2 months. I sit on YouTube, the phone freezes, the touchscreen does not work, and it reboots. Help me please.

Good afternoon!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Olesya, samsung galaxy s5

When you turn on the Internet, the phone starts to reboot without stopping, but as soon as you connect it to the charger, it immediately stops. There was no moisture or shock. The memory was cleared.

Good afternoon!
There may be malfunctions in the power circuit, and the cause may also be in the software. The cost of repair is from 1000 rubles, diagnostics are free.

Irinka, samsung galaxy A3 2015

Hello. The phone started to reboot during a call. Beeline network, we are in the village. The length of the conversation can be any, after 5 minutes or after 20 the phone itself reboots itself. When talking through viber, this is not observed. Changed SIM card and another phone (same model). And everything is the same. Could there be a reason in the operator and communication, tk. being in another place (in the city) such a problem is not observed

Hello!
If different phones behave the same with this SIM card - they start to reboot, then the problem is in the SIM card.

Gennady, Samsung J7 sm730

Good night, I have such a problem, the smartphone works fine, but when I call after 5 minutes, it turns off and then reboots, after 5-10 calls the problem goes away, thanks in advance!

Good afternoon!
The reason may be a software failure, failures in the internal memory. The cost of restoration is from 1000 rubles, diagnostics are free.

Kirill, Samsung A50

The phone is 1 month old. When I sit in it, it hangs on pressing, does not respond and reboots. What to do? Tell me please.

Hello!
The reason may be of a software nature, the cost of restoration is 1000 rubles, diagnostics are free.

Dauren, Samsung A9

I sat in YouTube, and while watching, the screen went dark and the Samsung logo appeared. I thought it was a reboot, but I waited about 10 minutes, then the lock screen appeared, I entered the password, but the phone went dark again and everything went as it did at the beginning, it didn’t seem to drop, there was no moisture

Good afternoon!
Most likely a software glitch. The cost of restoration is 1000 rubles, diagnostics are free.

Alexander, Samsung j7

Hello. I was sitting like this, just watching YouTube, and then just like that, the phone started to reboot. Well, I thought: well, let it reboot. But it didn’t start rebooting as usual, but the idle screen shows the phone model and that’s it, and the reboot lasts every 2-3 seconds and everything repeats. I thought the problem was in the battery, I replaced it and it didn’t give any result, I didn’t fall into the water, I didn’t fall to the ground either. Possibly a virus, but unlikely. Is it worth doing a flashing?

Hello!
Yes, most likely a software failure, or a malfunction in the internal memory of the phone. The cost of repair is from 1000 rubles, diagnostics are free.

Alexander, Samsung j8

Hello, my problem is that the phone is rebooting, as you turn on the Internet or switch from Internet to Wi-Fi, it also reboots.

Good afternoon!
There may be consumption on the board, a software failure, and other reasons, the cost of repairs is from 1000 rubles, diagnostics are free.

Vladimir, samsung galaxy s6

The phone started restarting by itself. Can't even open the main screen. Formatted the phone, did not help. Bought in Germany. Also, does not connect to a network operator

Good afternoon!
If possible, unlocking from a German operator must be clarified by calling the service. The phone may reboot due to a software failure, malfunctions in the internal memory, in the power circuit, and others. Diagnostics is free.

Maria, samsung A5 duos

When the phone is charging, it works properly, writes a charge of 100%, but it is worth disconnecting from the power supply, it immediately turns off and starts rebooting endlessly: it turns on, shows the logo - it turns off and so on endlessly. Tell me, please, what's the matter?

Good afternoon!
The reason may be in the software, as well as in malfunctions in the power circuit. The cost of repair is from 1000 rubles, diagnostics are free.

Alina, samsung galaxy s8

Hello! The phone often reboots by itself (usually while using applications), it also writes "application stopped" (different applications, even those that I am not using at the moment). This does not happen all the time, it can work normally all day, and the next day it closes all applications and reboots several times in a row, then it works fine again. After updating to Android 9, the problem did not go away, everything is the same. What does this mean and what to do?

Good afternoon!

Alexander, Samsung Galaxy S7 Edge

After the update, my phone began to reboot, only the name of the phone lights up on the screen, I handed over the phone to the service, it was changed, but the error did not disappear, what should I do?

Hello!
The cost of restoration is from 1000 rubles, the problem can be both software and mechanical in nature. Diagnostics is free.

Natasha Samsung j6+

Reboots by itself and after reboot does not read the memory card
The phone is 1.5 months old, did not drop, moisture did not get in, the memory is not full

Good afternoon!
Diagnosis is necessary, the cause can be both mechanical and systemic. The cost of repair is from 1000 rubles, diagnostics are free.

Ilya, Samsung j4

Good afternoon, the phone is new, after 2 weeks it began to reboot by itself very often, in 20 minutes it can reboot 4 times, what could be the reason?

Hello!
The reason may be that the phone's memory is overloaded, in which case it is necessary to delete unused files and applications. There may also be a software failure, the cost of repair is 1000 rubles, diagnostics are free.

ARMEN SIMONYAN, J2 prime

From time to time, a window opens to update the phone but is not installed. The download fails

Good afternoon!
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Valentine, Samsung Galaxy Tab A6

A month after the purchase of the tablet, the screen turned yellow, then passed out, I had to reboot with the power and volume down keys. Now it reboots itself twice a month, and if this happens while watching a video, the screen darkens and buzzing sounds come out of the speakers, after which the device does not turn on for half an hour. What could be the reasons?

Hello!
The reason may be of a software nature, as well as malfunctions in the internal memory, in the power circuit, and others. The cost of repair is from 1000 rubles, diagnostics are free.

Denis, samsung galaxy grand prime

During the conversation, he writes "restart" reboots and then works as if nothing had happened. Sometimes it disappears, it happens vice versa 5 times a day.

Good afternoon!
The reason may be a software failure, also a malfunction of the internal memory, the repair cost is from 1000 rubles, the diagnostics are free.

Anna, Samsung j6+

Hello, this model phone bought yesterday! By the evening of the same day, the phone itself rebooted during data transfer. So he rebooted 3 more times by the morning of the next day ... He didn’t fall, he didn’t get wet. I have a question, please tell me, this phone must be returned (diagnostics, repair, flashing) because if you don’t hand it over, the problem of spontaneous reboot will become more frequent and aggravated? Or is it possible to walk around with such a device and turn a blind eye to these not very frequent, but of course, upsetting reboots?

Hello!
The fact that the phone reboots in the first days after purchase may indicate a factory defect, microcracks on the board that appeared during transportation and storage in the store, as well as other reasons that can only be found out during the diagnostic process. Whether or not to carry the device under warranty is up to you.

Victor, Samsung Galaxy Note 8

Hello! Smartphone randomly restarts for no reason. Applications that stop working constantly appear on the screen. Please comment! The smartphone was bought recently ... did not fall ... did not fall into the water ...

Good afternoon!
Probably a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Evgenia, Samsung note 7

Hello, the phone freezes and restarts. Sometimes the screen freezes for a long time then I hold the side down button and it reboots. What could it be?

Good afternoon!
A software failure is possible, as well as malfunctions with internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Nikita, Samsung s4

The last time at work or just when it’s lying down, then it tries to turn on, the white screen saver samsurge lights up, then it disappears for a while and again the white screen saver, and so on ad infinitum

Good afternoon!
The reason may be a software failure, as well as malfunctions with internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Konstantin, samsung galaxy A5

fell into the snow later started restarting itself every 5 seconds

Good afternoon!
Repair cost from 1500 rub.

Michael, Samsung J7

You put the unlock on the fingerprint, then everything is fine, then it can’t be unlocked, and in you enter the password, it reboots

Hello!
Diagnostics is necessary, a software failure is possible, and other causes of a malfunction, the cost of repairs is from 1000 rubles, diagnostics are free.

Irina, Samsung J4

Good afternoon. They gave my son a completely new phone, when my girlfriend unfolded it ... they didn’t drop it, they didn’t wet it, they didn’t shake it ... it was still empty, but even then it rebooted by itself ... What’s wrong with it? Maybe you know? My son is just as upset as I am.

Hello!
The exact reason for the reboot can be said after diagnosis, the usual malfunctions in this case are a software failure, damage to the power circuit, microcracks in the board elements. If the phone is under warranty, you should contact the warranty service center.

client, Samsung Galaxy J7 2016

We entered the camera on the phone. Wrote camera failure. Tried rebooting, eventually rebooting by itself. The lock screen turns on for a second and reboot again.

Good afternoon!
Probably a software failure, the repair cost is 1000 rubles, the diagnostics are free.

It began to reboot itself when you do not touch it, it does this once every 10 minutes. Reset all settings - did not help. Moisture did not get in, but it fell a very long time ago, about six months ago. Battery without swelling. Do not tell me what could be the problem?

Hello!
The reason may be a software failure, microcracks on the board after a fall, and others, the cost of repairs is from 1000 rubles, the diagnostics are free.

Daniyar, Samsung j4 2018

Hello Samsung j 4, tell me the problem is that the phone reboots "any game" during the game, it is not enough, there is a lot of memory, the phone is new, it went under warranty, allegedly reinstalled the systems, but the problem remained!

Hello!
Most likely, the RAM can not withstand the load from the game. If otherwise the phone works properly, the problem is not in the phone.

Yuri, iPad mini 2

Sensor not working after drop

Hello!
The cost of repair is 4500 rubles.

Valeria, samsung galaxy j4

I am now in the hospital, the phone is constantly in use, because. nothing to do. Recently began to sometimes restart itself. Tell me, is it from constant use, or should it be cleaned? I did not update the firmware, it did not fall in the hospital.

Good afternoon!
It is possible that the phone's memory is overloaded, try resetting to factory settings, if the problem persists, the reasons are from a software failure to internal memory malfunctions, the repair cost is from 1000 rubles, diagnostics are free.

Vania, J4

Hello, I play the game mobile legends before everything was fine until a couple of days ago at 1 fine moment the phone was clicked and rebooted now it reboots almost constantly only in this game !! Tried reinstalling didn't help!

Good afternoon!

Baurzhan, samsung galaxy s8

Hello! Why do I have when I want to make a call, now my phone has rebooted? Didn't fall anywhere, I didn't wash with it. Please, say Me!

Hello!
A software failure is possible, try resetting the phone to factory settings, if the reboot continues, the cost of restoring the software is 1000 rubles.

Dima, Samsung j4

I play games and the phone reboots itself, what should I do

Good afternoon!
A software failure is possible, the cost of restoration is 1000 rubles, diagnostics are free.

Ivan Samsung Galaxy J4

Hello, I have such a problem when I play FIFA Mobile after a while the phone starts to reboot, it happens periodically 2-3 times a day, moisture and water did not fall and it only happens with FIFA Mobile, I reinstalled the game, it's useless.

Hello!
Most likely, the game takes up a lot of RAM. If the rest of the time the phone works properly, then the problem is not in the phone.

Semen 535, Slmsung j3

Hello
When I play a game or turn on
I have it hanging and rebooting
help me please
did not fall anywhere, did not touch the moisture
1 time there was a failure in the system and was taken to a specialist

Hello!
Possible consumption on the board, incorrect installation of software and other reasons, the cost of repair is from 1000 rubles, diagnostics are free.

nurik, samsung galaxy j3 2017

When I play a lot, the phone reboots by itself. what to do?

Good afternoon!
Most likely, the RAM of the phone can not withstand the load, if the phone only reboots during the game, then this is the reason. If the reboot occurs when the phone's memory is not loaded, the repair cost is from 1000 rubles, the diagnostics are free, most likely a software failure.

client, samsung S 5

Reloads by itself

Good afternoon!
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Andrew, Samsung J7 2015

Hello!
The phone often reboots and knocks out the error of all applications, up to the system ones. The phone has no visible damage and floated. We tried to reset the settings to the factory settings and reflash, none of this helped, the phone still reboots and knocks out errors. Often, applications simply stop and simply do not turn on anything until the reboot.
Tell me what else can be done with it and what it can be?

Good afternoon!
The reason is from a deep software failure to malfunctions in the microelements of the board, the cost of repairs is from 1000 rubles, the diagnostics are free.

Andrew, J3

It suggests itself during any game, even if it weighs little. There is a lot of memory and operative too.

Hello!
A software failure is possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Aset, Samsung Galaxy j3 30F/DS 2017

Recently, I started to reboot myself when I play the game. I have only one game, but it is heavy and takes almost 1 gig. The game has been installed for a long time and this has never happened before. Reloads only when I play

Good afternoon!
Most likely, the phone's memory cannot withstand the load from a heavy game, a software failure is also possible, the repair cost is from 1000 rubles, the diagnostics are free.

client, Samsung j3

HELLO. MY PHONE DID NOT FALL INTO WATER, BUT IT FALLED ANYWHERE 17 TIMES TO THE FLOOR. I AM VERY AFRAID THAT THE PROBLEM WILL NOT BE SOLVED, AND ANOTHER - WHAT WILL HAPPEN IF YOU RESET TO THE FACTORY SETTINGS?

Hello!\
If you reset to factory settings, the phone will reset all the information and come to the form in which it was when you bought it in the store. All unsaved information will be lost. From your message it is not clear what the problem is with the phone, please clarify.

Nare, Samsung J3 2017

Hello! The phone is almost a year old. Recently, I started to reboot myself when I play the game. I have only one game, but it is heavy and takes almost 2 gigabytes. The game has been installed for a long time and this has never happened before. Reloads only when I play, but this does not happen all the time. It started recently and has only happened twice so far. Fell rarely and moisture did not get.

Good afternoon!
Try resetting to factory settings, if the problem persists, diagnostics are needed, most likely a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Vlad, Samsung j3

Hello, I'm sorry that I'm telling you again, but during the game, the phone reboots at any time. what is the reason?! Thanks

Good afternoon!
The reason may be that the phone's memory can not withstand the load, there may also be a software failure, the repair cost is from 1000 rubles, the diagnostics are free.

Vlad, Samsung GALAXY A5

The phone did not fall into the rain, it may have fallen, after a small child dropped it, it turned off, when I tried to turn it on, it rebooted by itself, it does not respond to the operation of the buttons, it constantly shows the inscription "Samsung GALAXY A5 (and below the inscription) POWERED BY android" battery it is impossible to get it from the inside, the phone is not disassembled.

Hello!
The reason may be a software failure, as well as damage to the board as a result of a fall, the cost of repairs is from 1000 rubles, diagnostics are free.

Darina, Samsung J3

The phone is about 9 months old, did not fall, did not get moisture. I started to reboot myself when Wi-Fi or mobile Internet is on and I'm sitting on YouTube or Instagram, or just looking for something in the browser.

Hello!
Try resetting to factory settings, if the problem persists - software recovery 1000 rubles, diagnostics are free.

Vladimir, samsung galaxy s5

After I tried to reset to factory settings (settings - archiving and reset- reset data) the phone rebooted and no longer boots. First, the logo, then the robot for 1 second and reboot again. And so an infinite number of times! Can't get into recovery!

Hello!
The cost of restoring the software is 1000 rubles.

Alexei, samsung j710

The phone reboots from light blows, even very light ones, for example, when I put it on the table not very carefully. The phone did not fall, did not get wet, did not overheat.

Good afternoon!
There may be malfunctions in the power circuits, the cost of repairs is from 1000 rubles, diagnostics are free.

Tanya Samsung Galaxy J3 2016

I started to reboot on my own, but first I received a notification that some programs had stopped working (programs on the memory card). after a reboot, they disappear or don't work by the time I manually reboot the phone. What could be the problem?

Hello!
Most likely, a software failure, the cost of software restoration is 1000 rubles, diagnostics are free.

Andrew, samsung galaxy note 8

I bought a new device in mvideo and after a couple of weeks spontaneous reboots began and the cherry on the cake was that the display went out but the sensor worked. Holding the power button by touch rebooted and voila, it works. But he began to perform such somersaults with enviable constancy. Tell me what could be the reason? In s.c. I can't reach it territorially yet.

Hello!
The reason may be faulty software, as well as malfunctions in the microelements of the board - flash memory, etc., the exact cause can be said only after diagnostics.

Tital, Samsung J3

The phone is new. From the first day it began to reboot by itself

Good afternoon!
The problem may be in the software or in malfunctions in the board, the cost of repairs is from 1000 rubles, the diagnostics are free.

Anastasia, Samsung J3

The phone is a year old, it began to reboot on its own if the Internet is on and the video is paused. Tell me, what could it be? The phone was not dropped. Moisture didn't get in.

Hello!
Try resetting to factory settings, if the problem persists, the cost of restoring the software is 1000 rubles, diagnostics are free.

Novel, Samsung j3

The phone is new, already twice with an interval of 3 months, applications and some contacts are deleted on their own, what could be the reason? Thanks