How to disable MTS services? Ways to refuse paid services. How to refuse paid MTS services

Mobile operator MTS provides its subscribers with many different services. This number of services is not always necessary for the user cellular communications, so the question often arises of how to disable MTS services.

Some services provided by the operator are free, others require constant replenishment of the balance. Therefore, first you need to understand what exactly paid services and your services are connected.

How can I find out about connected MTS services?

Contact the MTS technical support operator. To do this you need to dial 0890.
Contact the nearest MTS office. Upon presentation of your passport, the center employee will provide a list of connected services.
Send an SMS message to number 8111. You can find out about paid services by indicating the number 1 in the SMS, and about free services - the number 0. When sending a message without text or with other symbols, information about all connected services will be provided.
Use the “Internet Assistant” on the website mts.ru. To do this, select the “Services and Services” tab, then “Service Management”. After which all services to which the subscriber is connected will appear on the screen.
The key combination *152*2# will also help you get a full list of connected services.

How to refuse unnecessary MTS services?

A technical support operator or office employee who announced a list of services provided when contacting them can disable paid services that the user does not need. Some services, for example, such as “Content Blocking” (blocking the receipt and sending of messages to short numbers) and “Internet” (full Internet access), cannot be deleted in any other way.

Using an SMS sent to 111, you will not be able to disable all services at the same time. You will have to refuse each service separately, and to do this you need to know what numbers correspond to disabling a particular option.

We delete services without leaving the phone

To disable a specific service, just call short number or dial USSD command on your phone.

“Caller ID” (incoming call number identification) - 21130
“They called you” (information about all calls received while the phone was turned off) - 211410
“Conference calling” (communication with several participants in a conversation at the same time) - 21150
“Everywhere is like home” (long-distance calls throughout Russia for 3 rubles per minute) - 21500
“Favorite number” (sending SMS, MMS, calls to the subscriber’s declared favorite number are paid 50% cheaper) - 21410
“Super bit” (unlimited Internet throughout Russia with high speed for 190 rubles per month) - 2520
“Call Forwarding” (allows you to transfer calls coming to your phone to any other number you select) - 2110
"Weather" (daily weather forecast) - 4751
“On full trust” (the ability to continue communication up to -300 rubles in the account) - 21180
“Zero without borders” (free international calls from the first minute of conversation) – 330
The command *111* 442*2# will remove the “Black List” service - blocking incoming SMS and calls from unwanted numbers.
By dialing *999*0*1#, you can disable the Mobile TV service - 100 channels of children's, entertainment, information programs and movies for 8 rubles per day.
By dialing *111*1212*2#, you will disable the “News” service - the ability to receive news on your phone according to your preferences.
The combination *111*29# will get rid of the “Beep” service - music instead of a standard beep.

You can use the Internet services and go to the official MTS website (mts.ru) and click the “Personal Account” link at the top. After going through the standard registration procedure and receiving a password, you will have the opportunity to refuse the service via the Internet, as well as always control the connection and deactivation of additional MTS services. To disable it, just click the “Delete” button next to the service you don’t need.

The question of how to disable MTS services is asked by many subscribers of this operator, because cases when a company imposes paid services on its customers are far from uncommon.

If you have noticed that recently funds have begun to disappear from your account or that the subscription fee for the tariff has suddenly increased, most likely the money is being “eaten up” by some service from MTS. This article will tell you how to disable paid services on MTS yourself. If you want to know how to disable paid subscriptions for this operator, you will find instructions in.

How to find out what paid services are connected to your MTS number?

Before you disable anything, you should pay for which services your funds are used. The fact is that there is no universal method that would allow you to immediately, in one go, get rid of all paid options. Therefore, you will have to deactivate the connected services one by one.

Find out the list of connected MTS services You can send a blank SMS to number 8111. In response, you will receive a message with a list of all connected services (paid and free). If to the number 8111 send an SMS with the text 1, then in response you will receive an SMS with a list of paid services. An SMS with the text 0 will allow you to see a list of active free services.
You can also check which paid services and subscriptions are connected to your number using the service command ✶ 152 #.
Enter this request on your phone, and in the menu that appears, select "Your paid services", or immediately dial the direct command ✶ 152 ✶ 2 #. Now you can choose: get information about paid services or find out about paid subscriptions connected to your number. In response, you will receive an SMS message about the connected services and instructions on how to disable them.

How to disable paid services on MTS from your phone? USSD and SMS commands

The vast majority of paid services can be disabled independently. You just need to send a specific USSD command from your phone or send an SMS to the service number. In this list you will find commands to disable the most common paid MTS services:

Disable the service “Beep” (GOOD’OK) the combination will help ✶ 111 ✶ 29 #
USSD commands ✶ 111 ✶ 38 # and ✶ 111 ✶ 338 # will allow you to disable the service "They called you".
The key combination ✶ 111 ✶ 38 # is intended to disable the MTS service. You can also deactivate it by sending an SMS with the text 33330 to the short number 111.
To disable the service "Child under supervision" and completely remove your family’s data from the service, send an SMS with the text DELETE to 7788.
Disable the service "Locator" You can send an SMS message with the text OFF to number 6677. If you send an SMS with the text PACKAGE STOP to the same number, the service will be suspended. At the same time, the subscription fee for the option will stop being charged, and the list of friends will be saved.
To deactivate the service "In full confidence" MTS use the USSD command ✶ 111 ✶ 32 #.
Option "All Russia" disabled by the key combination ✶ 111 ✶ 895 #.
To disable the service “Call for free to MTS Russia 100” send an SMS with the text 8680 to number 111 or use the USSD command ✶ 111 ✶ 868 #.
To disable the service "Internet Assistant", enter the command ✶ 111 ✶ 24 # on your phone.
To disable the option "MTS TV" use one of the following commands:
✶ 999 ✶ 0 ✶ 1 # or ✶ 111 ✶ 999 ✶ 2 # - with a daily subscription;
✶ 997 ✶ 0 ✶ 1 # or ✶ 111 ✶ 997 ✶ 2 # - with a monthly subscription.
Disable the service "MTS Music" (MTS Music) USSD command will help ✶ 111 ✶ 9590 #.
Disable the service "BIT" You can use USSD request ✶ 111 ✶ 252 ✶ 2 #.
The command ✶ 111 ✶ 628 ✶ 2 # will remove the option "SuperBIT".
The combination ✶ 111 ✶ 62 # will help get rid of the option "MiniBIT".
Disabling the option "SuperBIT Smart" done using the command ✶ 111 ✶ 8650 #.
Refuse the service "GPRS" you can send the command ✶ 111 ✶ 17 #
Deactivate the service "Favorite number" command will allow ✶ 111 ✶ 43 #
To get rid of the service "Neighboring regions", dial USSD command ✶ 111 ✶ 2110 #
USSD request ✶ 111 ✶ 442 ✶ 2 # will delete the service "Black list".
By sending the command ✶ 111 ✶ 47 # from your phone, you will disable the service "Caller Identifier".
Disable the service "Call Forwarding" the team will help ✶ 111 ✶ 41 #.

Another option to disable connected services on MTS directly from your phone is to install the application on your smartphone "My MTS". With its help, you can not only manage paid services and subscriptions on your number, disabling or connecting them, but also check the balance (main and bonus), top up your account, control the balances of packages of minutes, Internet traffic and SMS, change tariff plan and much more.

You can find and install the application on your smartphone in Google Play(for Android 2.3 and above), iTunes (for iOS 7.1 and above) or Windows Store (for WP 8.1 and above).

Disabling MTS services through “Personal Account”

Another way to refuse paid MTS services is to use the “Personal Account”. It is located at https://login.mts.ru/. Registration in this service will not take much time: you only need to enter your phone number and password from SMS, or you can log in to the site through your account from social networks.

Having gained access to your “Personal Account”, you can disable unnecessary MTS services in literally one click.

To do this, go to the section "Tariffs and services" and select "Service Management". You will be redirected to a page with a list of services active on your number.

Opposite each option you will see information about its cost and connection date. All you have to do is carefully review the list and refuse unnecessary services by clicking on the “Disable” button opposite each of them. After this, your phone will receive an SMS with a report about the disabled services.

Some MTS services cannot be disabled either in the “Personal Account”, or via SMS, or USSD commands. For example, from the options " Parental control" or "Content ban" can be refused only through the contact center (), or in the MTS store.

I hope that the information from this article helped you figure out how to disable MTS services. If you know of other methods or know how to disable any paid service that was not mentioned in the article, I would be glad to hear your comment!

MTS operators regularly offer their subscribers more and more new services so that users can take advantage of all the advantages and opportunities mobile communications. In most cases, these services are not included in the selected tariff plan and must be paid additionally.

This could be horoscopes and jokes, news and exchange rates, access to audio and video content and a number of other subscriptions. If you really need these services, you will have to spend a little money. But it often happens that in additional services you don’t need it, and the amount on your phone account regularly decreases. So it's time to examine your subscriptions and cancel those you don't need.

Checking MTS subscriptions

It’s worth starting to understand the issue by familiarizing yourself with the list of services for which additional fees are charged. You can find out about your subscriptions in one of the following ways.

Method 1

So that each MTS client can check the services available by his phone number at any time, the telecom operator provides the “Content Control” service free of charge.

Send USSD request *152*2# and call key from your phone.
Select item 2.
From the proposed menu, select the information you are interested in - paid services.
You will receive a response to your request in the form of an SMS message. It will contain a list of additional services provided on a paid basis, as well as ways to disable these services.

Method 2

If you have access to the Internet, use the “My Content” online service.

Go to the website mts.ru.
In the “Ordered Content” section, select “Active Subscriptions”.
Next, there will be an automatic transition to Personal Area, in which you will need to log in.
Enter your number and password.
Checking paid services.

You can control the movement of funds through your number, including spending money, at mts.ru/mob_connect/services/control_pay.

Method 3

If you have any questions regarding your phone number, including paid content, call the MTS operator. To do this, you need to dial the number 0890 or 8 800 250 0890 and the call key.

Important: information is provided only to the owner of the phone number, so the support specialist may ask you to confirm your identity - passport details or a code word.

Disable MTS subscriptions

Now that you know the “enemy” by sight, it’s time to deal with him.

Operator website

Go to the MTS website to your personal account https://login.mts.ru/amserver/UI/Login.
Go through authorization. If you have not previously registered, you will receive your login password via SMS by following the link provided.
Follow the path “Number Management” – “Ordered Content” – “Active Subscriptions”.
You will see a list of paid subscriptions.
Disable unnecessary ones.

SMS message

If you want to refuse all paid services connected to your phone number, follow the algorithm:

Dial the combination *152# and the call key.
In the proposed menu, select the 2nd item “Your paid services” (“2” – “Call”).
To get a list of services, click again on the 2nd item “Get a list of yours” (“2” – “Call”).
To refuse all paid services, select the 3rd item “Unsubscribe from all”.
If everything is done correctly, the message “You have no subscriptions” will appear on the screen.

If you do not want to give up all paid services, enter a USSD combination that will deactivate a specific service.

MTS subscriptions - how they appear

For many subscribers, having a subscription may come as a complete surprise, since the person purposefully did not sign up for this service.

One of the “honest” methods of connecting to a service is to offer the service free of charge for a limited period (week, month). After the specified time has passed, most subscribers no longer remember that they are users of this service, much less that they also have to pay for the service provided.
Another way is to offer to participate in all sorts of sweepstakes and quizzes. All you need to do is send the code to the number specified in the message.
When registering on the site, you are asked to provide a phone number so that a confirmation code can be sent to it. As soon as you provide your details, you automatically become the “lucky” owner of not just one, but several subscriptions.

Question: How to find out which paid subscriptions are connected to MTS? How to disable all connected paid subscriptions to MTS? What is the command or number to unsubscribe from paid MTS subscriptions?

Answer: Now almost all smartphone users use the Internet and risk losing their money from their account, including those who use unlimited Internet from MTS. Connecting unlimited Internet the user thinks that he is protected from additional expenses from his account, but everything is not as simple as it seems. There are many dubious sites on the Internet, by visiting which you can run into paid subscriptions, including MTS subscribers. By visiting such a site, you can confirm the connection of a paid subscription, which, in principle, you do not need at all. You may think, how can this be so, I did not connect or confirm that I was connected to any paid subscription on my MTS number. The thing is that the owners of these sites can show information about the cost and connection of a subscription in a small format and in a place where you won’t pay attention to it. For example, the site has an application or a file or whatever information you need and offers you to download it. Or access to a certain section of the site may be paid in the form of a subscription with daily or monthly payment from your phone account, in the same window there is also information that you are downloading or accessing the site for money from your phone account and you agree to pay for it, but this the information is less noticeable, and you only see the download button or agree to the terms and conditions and the like. For those who have encountered this problem, do not be upset, since this happens automatically and almost all users sooner or later get involved and connect paid subscriptions. Even if I know this, I sometimes fall for these tricks, it’s good at least there is By dialing a number you can disconnect from paid subscriptions to MTS. The most important thing is to understand in time that money is being debited from your account every day. They usually find out when the account is completely out of money and it will be a shame if a large amount is written off for subscriptions, so be especially careful on the Internet on dubious sites and do not confirm anything until you have carefully studied all the information and conditions with which you agree. By also typing this command, you can find out which paid MTS subscriptions you have connected to your number and how you can unsubscribe from all paid MTS subscriptions.

1) To see what paid subscriptions are connected to the MTS number, as well as how to disable all paid MTS subscriptions dial the command *152*22# and the call key. In response, you will see the following information on the phone screen: 1) subscription directory, 2) my current subscriptions, 3) unsubscribe from subscriptions. To see what paid subscriptions are connected to the MTS number, answer with the number 2, to unsubscribe from all connected paid MTS subscriptions, answer with the number 3. Now you know how to unsubscribe from MTS subscriptions and in the future I recommend that you look more carefully and read all the information about what you confirm on the Internet on all sorts of dubious sites, especially if you have a tidy sum in your account, since there are subscriptions with large daily or monthly payments.

I hope this article helped you how to find out which subscriptions are connected to an MTS number and how to disable all paid subscriptions to MTS.
Reviews, additions to the article, questions and answers can be added in a special form below.
We kindly ask you to take a little time and provide mutual assistance, share useful tips and ways to troubleshoot problems.
If you know any other methods, numbers or commands that allow you to disable paid subscriptions or other paid services on MTS, then please share with MTS users by leaving your review below or create a topic on our forum and describe your method or leave useful advice.
Thank you very much for your responsiveness, mutual assistance and useful advice!!!

To always keep abreast of events, receive the latest information about weather, entertainment and world news, it is not at all necessary to re-read a lot of printed publications. In the service package from MTS it is possible to connect interesting subscriptions that will provide the subscriber with always valuable and useful information. Without communication by phone or via SMS it is no longer possible to imagine existence. Therefore, for anyone who wants to keep their finger on the pulse, subscriptions will be a very valuable service.

However, subscriptions can also be a means of enrichment for scammers who send messages with links, after clicking on which, subscriptions are automatically activated. Thus, the subscriber may not be aware of the problem until a certain amount of funds is debited from his account, which, of course, will not make the user happy. You can avoid such troubles if you know how to check active subscriptions from MTS.

How to check active subscriptions from MTS?

Call number 8-800-250-0890

The most popular way to check subscriptions from MTS is to contact a consultant at 8-800-250-0890. Having confirmed the subscriber’s identity by clarifying the passport data, the operator will list a list of connected subscriptions and, if necessary, tell you how to disable one or more of them. To refuse this service, the operator has provided a number of options.

Visit your personal account or website moicontent.mts.ru.

The most convenient way to determine which MTS subscriptions are connected is to visit your personal account or website http://moicontent.mts.ru. To log into your account, you need to enter your username and password in the appropriate fields. The login is the subscriber’s number, and the operator sends the password via SMS after filling out a special form.

Chapter "Custom Content" in your personal account contains full information about the status of MTS subscriptions. There you can also find the history of ordered subscriptions, as well as information about paid services. You can unsubscribe from receiving the newsletter in this section. All you have to do is press a few buttons.

Using the “Expense Control” function to check active MTS subscriptions

Convenience option "Cost control" is that you do not need to connect to the Internet to use it. You only need to enter the key combination *152#, and then select the section in the presented list "Your paid services", then send the number. To receive information about activated subscriptions, you must send the number corresponding to the menu sub-item.

Thanks to the function"Cost control"MTS subscribers can not only obtain information about the subscriptions used, but also learn about the features of their operation and the cost of their connection. If the user wishes, you can also check and disable MTS subscriptions using this service.

If you need to quickly and without complications disable active subscriptions to MTS, it is best to do this through your personal account. To do this, you need to enter the appropriate section in your personal account, find links to subscriptions and delete them. As practice shows, this method of managing subscriptions via the Internet is the fastest and most reliable option.

Checking MTS subscriptions via USSD

If a subscriber notices that funds are being debited from his account regularly and for unknown reasons, there is a reason to urgently check the information about active subscriptions. If it is impossible to log into your personal account, you should use the service "Cost control", thanks to which after dialing *152# you can quickly find out all the circumstances.

“Unsubscribe” item in subsection "infotainment subscriptions" serves to block all dubious subscriptions and save funds in the account.

If the subscriber knows accurate name unwanted subscription, you can use another opt-out option. By selecting the literal name of the subscription on the “My Content” website and entering the combination *111*152#, you can block mailings.

How to disable MTS subscriptions via SMS

Unfortunately, the MTS operator did not provide a way to unsubscribe from mailings via SMS. You can view information and manage MTS subscriptions either using your personal account, which contains information about all expenses, or using the option "Cost control". Which control option to choose depends only on the individual preferences of the subscriber.

How to prevent the connection of paid subscriptions to MTS?

Useful tips

In order to avoid repeated loss of funds due to the activation of paid subscriptions, it is important not only to learn how they can be disabled, but also in what ways you can protect your number from unplanned actions. Having blocked active subscriptions through your personal account or using expense control, you need to take measures to prevent new connections. The first thing you should know is that visiting dubious resources may be unsafe. You should not click on any links without first studying all the details of the offer, because such a transition may cause the activation of paid services.