Mts where to call to find out the balance. How to view the balance on MTS on your phone - the main methods

MTS is a large operator that offers its users services mobile communications, Home Internet, TV. Hard to imagine modern man without mobile phone and wired Internet. Certainly, cellular telephone Almost everyone needs it now. This is a convenient and already familiar means of communication that almost everyone can use. It will not be difficult for anyone to check the balance on their mobile phone account. A simple command and balance is displayed on the tap or sent via SMS. What should Home Internet users do? We'll tell you how to check your home Internet balance from MTS using your personal account and more.

Why do you need to know balance?

Most modern home Internet plans are unlimited. By paying a fixed amount, the subscriber receives the right to use all resources of the Network without traffic restrictions and write-offs additional funds, but knowing the account status is necessary in order to:

  • replenish your balance on time and avoid service disconnection for non-payment;
  • find out the amount required for crediting (if you previously paid an amount higher than required by the tariff).

How to check your account balance

When connecting to the wired Internet, each subscriber receives his own number (personal account); using the personal account, you can make transactions under the agreement and check the balance. In order to find out the balance (Home Internet from MTS), you can use any option:

  1. go to the subscriber’s account on the website, fill in the login (personal account number) and password fields (they are issued at the time of conclusion of the contract). Information about your account status is displayed on the main page of your personal account.
  2. contact the MTS call center, provide the personal account number and full name of the owner of the agreement;
  3. contact any office of the company (owner with passport).
  4. check your account status at the payment terminal. Some companies (Sberbank, etc.) provide the opportunity for MTS subscribers to see their account status on the terminal screen. To do this, when paying, you need to enter your personal account and password, the information will be displayed.

The easiest way to find out the password is on the MTS website:

  • through search engine find the MTS website or write in the address bar: www.mts.ru;
  • in the upper corner (right) select “My MTS”;
  • in the pop-up window - Home Internet and TV;
  • select the locality in which the service is connected;
  • press the “login” button;
  • register a login and password (from the contract or subscriber directory);
  • see the data on the start page.

If data (password, login) is lost, the owner of the contract needs to go to the communication salon or call MTS 0890 or 88002500890.

Knowing how to determine your mobile phone account balance is very useful. Owning it, you can always find out in time about the need to top up your account, determine whether you have enough funds to make an expensive call to another region or country, and if your children sometimes use your phone, then check whether they have fallen under the influence of scammers , forcing you to send an expensive SMS message to short number under various pretexts. Leading operators cellular communication offer different ways to determine balance. In this article we will look at how to find out your balance on MTS.

  1. The simplest and in an accessible way checking your balance on MTS is to send the following request directly from your mobile phone:

    *100#✆

    You can use the balance request an unlimited number of times. It's free on site home network, and in long-distance and international roaming.

    This command has several varieties:

    *100*1#✆


    to receive information about the balance of packages of SMS, MMS minutes and package transfers to services and monthly fees for tariffs

    *100*2#✆


    to obtain information about the balance of packages of SMS, MMS minutes and packet GPRS data intended for subscribers participating in various promotions that have a limited validity period

    *100*3#✆


    information about debt incurred on the personal account of subscribers connected to the “Credit” service from MTS.
  2. Another way to find out the balance on MTS is to use the Mobile Assistant. To call the Mobile Assistant, dial 111 on your phone and follow the instructions that the autoinformer will tell you. Please note that calls to Mobile Assistant are free only when you are in your home region. While roaming you will have to pay for it.
  3. A variation of the Mobile Assistant is the SMS Assistant. It works on the same number 111, but to use it you don’t need to call it, but send an SMS message with the required text. To request balance information, the SMS text must be 11 (eleven).
  4. If you have a computer and an Internet connection, you can determine your MTS account balance through the Internet Assistant. To use it, you will first need to obtain a password for it by sending an SMS with the text “25 XXXXXX” to 111 from your mobile phone.
    XXXXXX is your password, 6-10 characters long, containing at least one number, one lowercase and one uppercase Latin letter for security purposes. There is no need to specify quotation marks; a space between 25 and the password is required.
    After setting the password, open the official website mts.ru and follow the link to the Internet assistant located at.
    In the window that opens, to access your account, enter your username and password and click the “Login” button.
    After refreshing the browser window, you will be taken to the main page of the Internet Assistant in the upper right corner of which all important information on your account, including its balance.
  5. If you want to quickly track all changes in your account and receive information about the balance after each conversation, then activate the “Balance under control” service with the command:

    *152*3#✆


    A subscription fee of 0.10 rubles will be charged daily for the service.

For the use of cellular communication services, a certain fee is charged, the amount of which depends on the tariff plan used. To always stay in touch, it is recommended to regularly monitor your account status. To achieve this, operators provide customers with many different verification methods. From the article you will learn about all the methods that allow you to check your MTS balance.

Quick verification with USSD code

Sending a USSD request, a standard way to check the balance, familiar to all subscribers. However, when changing operators, many users are faced with the fact that they do not know the combination that is valid on the phone.

List of commands for controlling the balance on MTS:

  • *100# - allows you to find out the current account status on the number you are using;
  • *107# - by dialing this combination, the subscriber will receive an SMS with information about the balance of available packages;
  • *100*3# is a command intended for those who use the “Credit” or “On Full Trust” services; with its help you can get acquainted with the amount of your current debt.

If, when sending a *100# request, a message with unreadable characters is displayed on the screen, then the phone does not support the Russian language. To change the language, use the commands: *111*6*2# - switches to translit, *111*6*1# - switches to Russian.

Attention! A set of any of the above combinations is available free of charge to all subscribers, regardless of where they are located.

Let's call the operator


The easiest way to get all the necessary information by number is to call the support operator. For this, the company has allocated a short contact - 0890. However, in this case, after making the call, you will have to wait for a connection with a consultant (takes up to 30 minutes). If you want to reduce the waiting time, you can make a request by calling 8-800-250-8-250 (toll-free call). After waiting for the connection, ask your questions to a company employee. So, you can check your MTS account.

Via SMS message


Another quick way, with which you can check your balance - sending a special message. It is performed free of charge and is available to all users connected to the presented operator. To get information about your current balance, follow these steps:

  1. Take a phone with the correct SIM card connected.
  2. Open the SMS sending menu.
  3. In the “Recipient Number” cell, enter 111.
  4. Please indicate “11” in the text.
  5. Send a message.

If all actions were performed correctly, then in a few seconds you will receive a response SMS with the requested information. If the message does not arrive, then repeat the procedure or use another method.

Using a voice guide


If you have difficulties checking your account status by sending a USSD request, then you can call the short number 111. Immediately after calling the specified phone number, the subscriber will be connected to an answering machine that will inform you about further actions. The service is available free of charge to all mobile operator clients. Moreover, you can make a call to the specified number even with a negative balance.

Check in your personal account


For more convenient management of subscriptions and tariffs, MTS subscribers were provided with a personal account, which can be accessed via the Internet. In it you can easily see the balance on MTS, the remaining traffic on the modem and access information about any other options provided by the operator. To do this you need:

  1. Open the official website of the company mts.ru.
  2. Click on the “Personal Account” button.
  3. Go to the “Mobile Communications” section.
  4. Enter the login parameters from your personal account (if you have not yet registered in the system, then click “Receive password via SMS”).

Immediately after authorization, the user will be redirected to the main page of their personal account. The “Your Balance” section will display the current balance at the specified number. If there are not enough funds on your balance, you can immediately replenish it by indicating the replenishment amount and clicking “Pay” (payment is made via bank card).

In the My MTS application

It was developed for MTS clients mobile app, which has all the functionality available in your personal account. Its advantage is that it is more convenient to use from mobile devices, since you will not need to go to the site through a browser. However, in order to access the program's capabilities, you must be connected to the Internet.

You can view your balance as follows:

  1. First of all, you need to install the application on mobile device. It can be downloaded for free through services App Store for iOS, Google Play for Android and Microsoft Store for Windows Phone(on devices with other operating systems, the program is not working).
  2. Launch the application on your smartphone or tablet.
  3. Log in to the system (login parameters from your personal account are used for authorization). If not yet account, then enter the number and receive a login password via SMS.

Widget on the start page


After logging into your personal account, you will be taken to the main page, which contains all the popular online widgets (My Account, My Services, MTS Bonus, My Subscriptions). With their help, you can take advantage of various functions necessary to manage your number. If you need to get information about your money balance, go to “My Account”.

Functions available in the specified widget:

  1. Balance. Current account information is displayed.
  2. Cost control. You can order a detailed statement of all expenses for a certain period.
  3. Payment history. Information about all payment transactions made using the selected number is displayed here.
  4. Auto payment. The function of automatic replenishment of the account from a bank card is available.
  5. Current tariff. Information about the connected contract is displayed. You can change your tariff plan.


How much money does a friend or relative have in their account? You can obtain such information by using the special “Friend’s Balance” service. However, only users with tariff plan"Lighthouse". To activate the service, you need to call the phone number *111*422# (connection is free). Next, all that remains is to add to the list the numbers that are allowed to view the balance. To send a request, you must enter *140*number of the controlled subscriber#.

MTS has developed a “Child under Control” service for parents, which allows them to control their children’s phones. Among the many functions of this service is balance control. The cost of use is 100 rubles/month (the first two weeks are free). Activation and management are performed on the website mpoisk.ru/family.

If you want to always stay in touch, you need to regularly check your balance on MTS. Moreover, the operator provides many convenient options for control.

It's no secret that to fully use the capabilities of cellular communications, a subscriber needs to regularly. If the balance turns out to be negative, the subscriber will be able to use only those services that are available at zero. As you understand, the list of such services is small, so it is important to control your account. Each operator has provided the ability to check the balance and MTS is no exception.

Any subscriber should know how to check the MTS balance, and if you still do not have this knowledge, then the material prepared by the editors of our site will be very useful for you. There are several ways to check your MTS balance and in this article we will look at them all. All you have to do is familiarize yourself with all the methods and choose the most suitable method for you.

  • brief information
  • The easiest way to check your balance on MTS involves using the USSD command - *100#.

How to check balance on MTS - 6 ways

Balance checking is one of the most popular services among all cellular operators. We check our phone bill not only to prevent a negative balance, but also to control our expenses. For most subscribers, it is important to know what exactly the operator is charging them for and what amount. Of course, there are other ways to control your personal account, for example, you can get a detailed release. However, no matter how it happens, every subscriber should know how to check the MTS balance. In addition, the balance checking service is provided absolutely free. Most often, special USSD commands are used to determine the balance on a phone account. However, with the development of mobile communications, new opportunities are emerging for obtaining information about the status of your personal account. Below we will look at all the currently existing methods for checking your balance.

  1. The simplest and most common way to check your MTS balance is the USSD command: * 100 # . After entering this command, information about the status of your personal account will appear on the phone display. This is the most commonly used method for checking balance. The team is available around the clock and is completely free, while the number of requests during the day is unlimited. Although this method is the clear leader on today's list, it makes sense to consider other options.
  2. Checking the MTS balance is also possible using an automatic informer. To obtain information about the status of your personal account in this way, call 0890 . This single number MTS customer support. When you make a call to this number, you will find yourself in a voice menu, where you need to follow the instructions from the answering machine to select the section of interest. In our case, this is a balance check. In a similar way, the subscriber can receive other information, for example, connect or disconnect services, learn about new offers, etc. Calling 0890 is free and available at any time.
  3. Another way to check your MTS balance is to call the service technical support. It should be said right away that this is far from the most convenient option, because it involves a waste of time. Therefore, before checking your MTS balance in this way, you should think about whether you are ready to waste your personal time waiting for a response from a contact center specialist. It makes sense to use this method only if, in addition to information about the state of your personal account, you need to get answers to other questions. We described it in a separate article and if you are interested in this method of checking your balance, we recommend that you read it.
  4. Many will find the following method extremely inconvenient and will decide that mentioning it is unnecessary. In fact, this is so, but we agreed to consider all possible options for obtaining information about the state of the personal account, so it was necessary to say about its existence. We are talking about contacting the nearest MTS office. By providing an office employee with an identification document, you can find out any information you are interested in, including checking the balance on your balance.
  5. It is possible to check your phone balance by sending an SMS message with the text * 100 # to short number 111. Within a few seconds you will receive a response message indicating your balance.
  6. You can find out the balance of money on your MTS phone balance through the official website of the company, or rather, through Personal Area. The self-service service allows you not only to find out your balance, but also to fully control the movement of funds in your account. In addition, here you can perform a number of other useful operations, for example, to another subscriber or to a bank card, top up your account, connect or disconnect services, etc. Logging into your personal account can also be done by installing a special application, which can be downloaded on the official website of the MTS company or in Play Store and AppStore.

This is where we will end this article. Now you know how to check your MTS balance. All that remains is to choose the method that is most suitable for you. Most people choose the first option, although situations are different, so it cannot be ruled out that another option will be more convenient for someone. We have also prepared a video that shows the process of checking your balance.

There are situations when you completely forget how to check your MTS balance or the usual method does not work. Do not despair, a subscriber of this cellular service can always use other options to obtain information. Which ones? Let's consider.

The most popular way to find out the balance on MTS among subscribers is, of course, to send a USSD request by command.

  • Just go to the phone menu to dial a number, enter the short combination - *100# and press the call button.

That's it, literally in a few seconds all information about the account status will appear on the screen. Sometimes a message comes. The service is completely free and you can use it at any time and anywhere in the world if you have a connection.

By sending an SMS message

Another way to check your balance from your phone is to send an SMS.

  • Open the message dialing menu, enter the operator number - 111, and in the column - 11 and click on send.

These simple steps are enough to receive a response SMS from MTS after a short period of time, which will indicate the balance of funds on your number.

"Mobile assistant"

Mobile assistant is a service that is provided to all subscribers completely free of charge. In addition to the balance, it allows you to make payments via phone, using a card, as well as maintain control over your payments.

The option does not require a separate connection and is available for all tariff plans.

  • Dial 111 on your phone and wait for a response from the answering machine.
  • It will offer seven different actions. In order to do one or the other, you should press the number that was indicated and then follow the prompts.
  • In order to find out the balance, you need to select the number 1, and then 1 again, or immediately go to the desired menu by dialing 11111 and the call button.

How to check MTS balance in your personal account

A personal account is certainly a very convenient option, especially when you need to check your balance. You can go to your page at any time, the most important thing is to have the Internet at hand and not necessarily on your phone, you can do this through a computer. In addition, not only the account status is displayed, but also many other information, such as the name of the tariff, available traffic, and movement of funds. Using your personal account, you can disable and enable various services.

  • Go to the official website of the MTS operator, click on the entrance to your personal account and log in using your phone number. This is easy to do - just enter the data in the form and follow the prompts.
  • After you log in, the main page will open and your account balance will immediately be displayed on it.

Through the My MTS application

A convenient and free application is an analogue of a personal account, allowing you not only to quickly obtain information about your account status, but also to take advantage of other services and benefits. The only negative is that the Internet is always required to work; without it, unfortunately, you will not be able to enter the program.

  • Open the application market on your smartphone, find “My MTS” and download.
  • Launch the program, log in. If authorization is happening for the first time, you will need to enter your phone number and follow the prompts that appear. Subsequent times you will be logged in automatically.
  • The balance will be displayed on the very first page that opens. If necessary, open the menu and take advantage of other offers from the operator, and also find out more about your tariff plan.

Please note that your personal account and application are available at any time, the most important thing is the availability of a network.

There are others free apps allowing you to control your balance, not just one phone number, but several at once, even if these are completely different operators. But most likely they are not official, so it is not entirely safe to use them.

Call customer support

Not the best The best way, also long, but reliable and always working if suddenly all other options turned out to be unavailable.

  • To call the support service from a mobile phone, you need to dial 0890.

You can listen to the voice menu and select the desired item by pressing a number. Or wait to connect to the operator, voice your question, in this case, account balance, and wait for an answer. Be prepared that support staff may request additional information - this is required to verify the card owner.

  • From others' numbers mobile operators and from any landline the number is available - 8-800-250-08-90.

It is free if calls are made within Russia and works on the same principle as a short number. Knowing the necessary keys to connect with the operator, it is not necessary to listen to the autoinformer completely; it can be interrupted by pressing buttons.

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