The main problems and breakdowns in EarPods: what are they and how to solve them? AirPods problems: what are, and what can be fixed by yourself What to do if earpods stop working

Long before the start of their sales attracted the attention of users.

After the product from Apple saw the light of day, buyers began to talk about the discovery of several problematic aspects, which are quite simple to fix on their own.

What should I do if my AirPods or one of them is not working?

If the sound disappears in wireless headphones, then experts advise paying attention to the following signs:

  • Is Bluetooth enabled on the iPhone?
  • the need to overload the gadget;
  • low charge level.

To get rid of the problem, you should try to set the headset to work through a single earpiece in the event of a telephone conversation. To decide which right or left earpiece will be used during a conversation, is through the Bluetooth menu.

You can easily repair a gadget when only one earphone is out of order if:

  • put AirPods in the charging container and wait 10-15 seconds;
  • turn Bluetooth on and off several times in a row;
  • restart wireless headphones;
  • if one of the headphones has been replaced, then you should select the “Forget device” function in the menu and register it again.

If the sound is too low or there is no sound

Sometimes one of the AirPods starts to sound quite quiet. This issue needs to be fixed as follows:

  • recharge both earphones or one of them;
  • clean the nets from pile and dust;
  • clean the entire headset disassembled with a soft brush;
  • disable the automatic ear detection option;
  • check the volume connection in the main gadget.

Photo: Auto Ear Detection on AirPods

If all the steps have been completed, and the sound is still not satisfactory, then it is strongly recommended to take the wireless headphones to a branded service center.

Break down. Moreover, users cannot even understand what is the reason for this breakdown. These and other issues will be discussed below.

It is worth noting that at present there is a huge number of various companies that are engaged in the production and sale of headphones. However, it is certainly impossible to call all these companies reliable, as in all industries, there are best and worst among them.

If we are talking about high-quality headphones, then, first of all, we mean quite well-known companies. EarPods are one of the best of their kind. The fact is that the quality of their almost perfect sound attracts buyers from all over the world. However, like any other technique, these headphones have problems.

What to do if EarPods play quietly?

There are many reasons why headphones start to reproduce sounds poorly. However, the most common are:

  • manufacturing defects;
  • mechanical damage;
  • wrong setting.

If we talk about the first two cases, then there are only two ways to solve the problem:

  1. The first way is to seek help from a specialized service company.
  2. The second is to get new headphones.

Of course, you can also try to disassemble the headphones yourself and fix them, however, as a rule, this does not lead to anything.


Photo: Disassembled EarPods

As for the problem of connecting headphones, here you will need to go to the settings of your device and make sure that it sees the headphones. If this does not happen, then most likely your operating system simply does not support this device.

Among other things, quite often there are problems with the connector.

Right or left EarPods not working?

This problem is widespread not only in our country, but throughout the world. In fact, the problem is solved simply, unless it is a factory defect. Solutions:

  • You need to switch to mono audio mode. The fact is that almost all sound files on the iPhone are played in stereo. Thus, one of the musical instruments will play in the right earpiece, and the other in the left. In order to switch to stereo mode, you need to go to settings, then accessibility and select the desired action there.


  • The first option is effective, however, it can not always help. The problem with sound may occur due to improper operation of the connector of the device. In order to find out that the reason is in the connector, you need to connect other headphones and try to listen to music. If the problem persists, you will have to contact the service center for help.

What to do if the EarPods microphone is not working?

As for the microphone, it fails less often than headphones. This is due to the fact that the microphone is used much less intensively. If your microphone stops working, there are several reasons for the breakdown:

  1. You need to check if the headphone output works. To do this, just turn on the music and listen. In the event that the sound goes on, you need to look for the source of the problem elsewhere.
  2. The most obvious and popular causes of microphone failure are factory defects and mechanical damage. In such cases, you will need to contact a service company.
  3. Check your phone settings. It is possible that your microphone is simply muted. This can be done using the Mute button (turn off the sound). The problem is solved by pressing the button again.

Photo: Mute button

EarPods buttons not working?

It is worth noting that such problems occur very often and they are associated with a rather banal reason. Headphones almost always conflict with non-Apple devices. Sometimes they simply refuse to work on other smartphones and computers.

Unfortunately, it will not work to solve this problem, it remains only to switch to smartphones from Apple or purchase other headphones.

There are several other reasons why the buttons may not work:

  • If you have Apple equipment, but the buttons do not “obey” the first time, then try pressing the desired button several times with a little effort. Sometimes it happens that the buttons get stuck and stop responding to commands.
  • Another cause of failure can be a factory defect. Of course, original headphones, which have a lot of differences from fake ones, are practically not subject to such a problem, but this should not be completely ruled out.
  • Another cause of failure can be mechanical damage. In this case, you can seek help from a workshop or simply buy new headphones.

Now you know how to fix EarPods if you have problems using them. The main thing, remember that it is worth buying only proven original equipment, only in this case you will receive a quality product. Try to use the headset correctly and do not try to fix the breakdown yourself without the proper skills, this can lead to even more problems.

Details Updated on 04/02/2017 10:16 Published on 04/21/2016 08:38 ? The question is quite popular and no less important, because at one time or another every lucky person who owns a phone from the "apple" company has to deal with various kinds of problems, and defects in the operation of headphones are no exception. Based on experience, we can say that on average this problem occurs when the EarPods are used for about six months or a year, possibly earlier.

How sound is delivered

In the standard form, that is, without changing the "factory" settings between the headphones, the sounds are distributed among themselves in the "stereo" mode. The "stereo" mode, it feeds music from a specific instrument to a headphone that is more suitable for this sound. This was done in order to increase the effect of the presence of music and the effect of immersion in the atmosphere of a particular song. Thus, for example, when listening to music with a violin and a voice together on broken headphones, you may not receive some of the sounds from the violin, or vice versa, from the voice. Why? Everything is very simple, because the music from the violin is transmitted to one earphone, and the voice to the other, respectively. Agree, the pleasure of listening in this case will not be very much. But, we can offer you to listen to music on one earphone, only without the “stereo” sound mode.

iPhone earphone not working what to do, because the phone was bought recently

One interesting note can be made on this part, because very often, in most cases, it is the right earpiece that fails, since it has a headset microphone for communication, and also below, there is a button with changing the audio volume level. And this happens with almost all headphones from iPhones, after about a year of active use. We will describe a way to solve this popular problem, but it is worth noting that it will be possible to count on an exact solution to a breakdown only if one earphone is in working condition and is not physically damaged.
How to listen to music with one earphone?
It is quite comfortable to listen to your favorite songs with just one working earphone, and even watch videos or movies. This can be done by turning off the "stereo" sound in the phone settings, with the help of some simple manipulations. After turning off the stereo, all sounds will be sent to only one working earphone, without the participation of the second, “dead” one. To enable single sound, we need to turn on the "mono" sound mode. You need to do the following:

  • Go to phone settings and open the tab called "Accessibility"
  • Switch to the mode of operation we need (mono or stereo)
  • After that, it is advisable to restart the phone
  1. Check for small debris in the headphone port on your iPhone, iPad, or iPod touch.
  2. Check the headphone cable, jack, remote control and earbuds for damage such as wear or breakage.
  3. Inspect the mesh of each earbud for small debris. To remove debris, carefully brush all openings with a clean, dry soft brush.
  4. Connect the headphones to the device securely. If your iOS device is protected by a case, remove it to ensure a secure connection.

If the problem with the headphones still persists, follow the steps below.

In almost every case, the hardware itself is damaged. If something is placed in the headphone jack, removal can be undertaken in several different ways. Most often, such problems arise in the hardware itself. Typically, something is interfering with the headphone jack, triggering a sensor, or the headphone jack itself is in a state of inoperability. If the headphone jack is broken, there is very little the owner can do other than replace the phone. If something needs to be knocked out, on the contrary, there are a number of useful methods for removing the obstruction.

If you don't hear any sounds or only the left or right earphone works

  1. Adjust the volume using the volume buttons on your iOS device, or use the Volume slider c.
  2. To see if a replacement is required, try plugging in a second pair of headphones. If the second pair works, contact the manufacturer of the first pair to see if you require a replacement. If the second pair doesn't work, .

If the device does not exit headphone mode

If the headphones are disconnected from the iOS device and the Headphones volume indicator is still displayed on the screen, see .

Headphone jack issues

Almost every headphone jack issue is a hardware issue. When the process is complete, users just need to press the power button again. The headphone jack can be checked by looking into the hole with a flashlight. Those checking for a hardware fault should carefully inspect the headphone jack for debris. Such debris may include food, dirt, or a broken part of the headphones. Care must be taken when attempting to remove debris from the headphone jack.

If the microphone is not working

  1. Make sure your headphones have a built-in microphone.
  2. Check if the microphone is blocked by small debris, lint or plastic packaging.
  3. To see if a replacement is required, try plugging in a second pair of headphones. If the second pair works, contact the manufacturer of the first pair to see if you require a replacement. If the second pair of headphones does not work, .

If the remote control still does not work, contact

If the buttons on your Apple EarPods don't work

Such efforts may inadvertently exacerbate the problem. If the obstructing element cannot be removed, it may need to replace the phone, so it's often better to try to remove than just replace the phone. However, if the owner of the phone is willing to take the risk, there are several methods that can be tried. This will destroy the pen in the process.

One attempts this cleaning method by inserting the cartridge into the headphone jack, twisting the cartridge back and forth trying to dislodge any debris, and then shaking the phone until the debris is gone. Users should not push too hard or go too deep into the headphone jack, otherwise it may cause further damage. Instead, users should try a different repair method.

The iPhone line of smartphones includes several generations of high-tech functional devices designed for comfort and versatility in use. But the special approach of developers to the creation does not at all guarantee that the devices will serve forever without any breakdowns and failures. For example, Ai-Yai-Yai service specialists quite often encounter a problem when the "Headphones" mode is turned on on the iPhone without headphones. And this problem can bring a lot of unpleasant moments to the owner and his interlocutors.

You can also use a can of compressed air to clean a broken headphone jack. Often this will work like a magic fix even if nothing is blocking the headphone jack. This compressed air will blow and loosen the stuck debris, helping it find its way out. Start by taking out the headphone jack from the outside, and then gradually work into the jack itself.

Moisture in one breath can damage the headphone jack, which can become permanent. Tweezers can also be used to clean up such an abstraction, provided they are small enough to fit into a tiny headphone jack. One should have an idea of ​​where the obstacle lies before attempting such a procedure.

Causes and solutions

The main problem with this headset problem is that the user cannot answer calls in normal mode, because he does not hear the interlocutor. In fact, the gadget simply stops the sound from external speakers, sending signals to the bottom connector. At the same time, the headphones themselves are not connected, although the iPhone is working in connection mode.

Trying to use tweezers can damage the sides of the headphone jack, so extra care is advised. However, if paying for a repair or replacement is not a viable option, self-assembly may be the only choice. In this case, one attempt to disassemble the entire phone removes the obstruction and then reassembles the phone.

This approach is not recommended. It's possible that nothing is blocking the headphone jack, but the jack itself isn't working. This can be caused by a number of things. This is one of the most common ways to break headphone jacks. In most cases, the owners of these phones cannot understand how their phone could get wet.

It is logical to assume that the main cause of the breakdown is the operation of the headset jack. And in 90 percent of cases this is true, although the causes of the malfunction may be as follows:

1. Mechanical impact. As a result of such interference, the integrity of the connector may be violated, due to which it will not work correctly, recognizing the connection, even if there is none. It will be most reliable to install a new part in place of the damaged one.

When wrapping the headphones in this way, if the headphones are plugged into the socket, it pushes down on the plug, tensing it to move in the direction of the weight of the headphones, thereby gradually pulling the headphone jack off the logic board. These parts cannot be removed and replaced separately. This creates a serious inconvenience, since a phone without sound will no longer perform its main function. Such damage limits the use of this smartphone to use applications and the Internet without sound or send text messages.

They cover their parts and labor for a lifetime warranty. Again, users can try to repair the phone themselves, but this is not recommended as it can be extremely difficult. The tips mentioned above should be followed with care and caution as they can damage the headphone jack beyond repair.

2. Normal pollution. The headset output may malfunction if a large amount of dirt particles have accumulated in it, preventing the system from working properly. In this case, regular cleaning of the connector will help.

3. It is also possible to display the iPhone system constantly in the headphones if water gets into the lower input of the iPhone. For restoration, it is necessary to hand over the gadget to specialists for special cleaning with the removal of oxidation products.

Those who want to repair a damaged phone must exercise patience, care, and care when attempting to repair their phones. While a mistake can be disastrous, the cost of the repair makes it such a risk. There is no specific solution or cause for this issue. It could be a problem with the headphones, a software glitch, or a hardware glitch.

Try plugging in your headphones, and then gently plug it back in. Most of the time this would solve the problem. But if it's not, then it's not the end of the list, keep reading. Try another pair of headphones. It's time for a treasure hunt. Then take a toothpick or any thin thing, wrap cotton around it, and then clean the port. If something is bothering the port, then there is a chance there is a problem with the thread.

In some cases, software malfunctions can lead to an unauthorized transition to headset mode, but such breakdowns happen quite rarely and are eliminated by normal debugging or reinstalling the software.

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