Problems and breakdowns in AirPods: what are they and how can they be fixed? How to disable the headphones function on iPhone. The headphones do not work with iPhone, iPad or iPod touch. If the buttons on the Apple EarPods don't work What to do if the apple headphones don't work

A headset for an IPhone is always original and high-quality parts that can simplify your work with the device. The EarPods themselves and the connector for connecting them have excellent sound quality and are made of durable materials. However, sometimes users still encounter problems during operation. Below is a detailed description of the steps that should be taken if the headphones on your iPhone do not work.

Why doesn't the headset work?

The malfunction may be due to software, hardware or mechanical reasons:

• It's possible that the headphones are broken, not the connector. Try connecting the headset to another Apple branded device and check their functionality. If the sound is still poorly reproduced, you should replace the headphones;
• Foreign elements getting inside the connector. The headset stack is quite large, so over time dust particles and water can get into it. The connector should be cleaned regularly using a toothpick or fine tweezers;
• Problems with the audio codec - incorrect operation of the chip, which is responsible for all the elements that regulate sound playback in the phone. As a rule, a codec failure is also accompanied by poor performance of the hearing and speaking speakers;
• Incorrect phone settings. This reason applies to those users who have jailbroken. Try removing tweaks you don't use. If all else fails, restore your device to its original state;

No sound on phone in headphone mode

Do not exclude the possibility of a breakdown on the operating system side. Your connector may be fine. Before repairing, you should rule out failures in the OS. First of all, restart your device and connect your headset (you can try connecting other headphones).

After cleaning the connector, change your phone settings. Previously, AirPlay could send audio to other speakers instead of headphones. Check your AirPlay data. Click on the corresponding button in the Control Center window. In the window that opens, click on “IPhone” then on “Done”:

Now configure the Bluetooth options correctly. Your phone may be sending audio to another device using Bluetooth and AirPlay. Open Control Center and click on the Bluetooth icon, then turn off all established wireless connections.

Update the operating system to a newer version if the firmware version arrived over the air. As a rule, developers release new builds to prevent bugs and crashes from appearing.

Changing the connector yourself

If the previous methods did not help, you need to replace the iPhone headphone jack. You can perform this type of repair yourself within 30-50 minutes. To do this, you will need screwdrivers for disassembling the iPhone, spudgers, tweezers, a pick, a suction cup and a part for a new headphone jack.

Open the back cover of the phone, unfasten the cables from the motherboard, and move the display aside. Unclip the speaker (bottom right). Remove two screws to expose the Lightning connector assembly.

Unfasten the antenna using a plastic spatula and remove it by carefully grasping it with tweezers.

Using pliers, remove the connector and replace it with a new part. After this you need to assemble the phone.

Replacing the audio codec

In some cases, replacing the connector does not bring any results. This may indicate a breakdown of the main audio codec. If your iPhone has persistent sound problems, you should replace the chip.

Remove the motherboard from the device. The location of the codec is shown in the figure:

You can remove the codec by heating it. Use a special hair dryer and tongs. For a better view, you can take a magnifying glass.

Hello everyone! In the iPhone 7, Apple removed the 3.5 mm headphone jack and, most likely, will not return to this outdated (in its opinion, which can be argued with) interface in all subsequent models of its mobile devices. This means that, willy-nilly, Lighting headphones (or special adapters) will gain popularity. There’s simply no escape from this - I want to listen to music.

No, of course, there are also Bluetooth “ears”, but they have a couple of significant drawbacks. Firstly, they are not included with the iPhone. Secondly, the price. Therefore, I congratulate all of us - the era of a new interface has arrived. But along with this “wonderful” event, as usual, problems come - where would we be without them? The fact is that in some cases, the iPhone may either not see the Lighting headphones at all, or they will simply turn off after some time, and the user will see the message “the product is not supported” on the screen.

Why is this happening? Now let's figure it out, let's go!

In addition to headphones, the article should also consider adapters from Lighting to 3.5 mm. After all, in essence, they are practically the same thing. They have the same input, but only the output will differ - either two ears or a 3.5 mm interface.

It’s probably worth starting with “global” problems and listing the reasons why iPhone headphones don’t work at all:

But you shouldn’t immediately run to the workshop, because there is another reason for the “ears” not working and, in my opinion, it is the most common. True, most often she has slightly different symptoms...

Let's imagine that the headphones still work through the adapter. However, they do it in a strange way... after some time they turn off (the message appears on the screen - the accessory is not supported), and the sound begins to be output to the speakers. Moreover, if you pull them out and insert them, then nothing changes. It saves for a short time, but after a couple of songs the shutdown repeats. What is the reason?

It is worth noting the main thing: it is not a matter of software - flashing the firmware, resetting settings and other manipulations will not help.

It's simple - the problem lies in the Lighting headphones and adapters themselves, since such problems only occur with non-certified accessories. “The Chinese don’t sleep” and the market is simply flooded with unoriginal products.

Moreover, sometimes it is very difficult to distinguish them visually - they look exactly like real Apple accessories. But there is one trick here that we have not yet learned how to fake - just connect the adapter to the Lighting connector of the iPhone, look at the screen and... the pop-up window may say:

Only the last inscription indicates that you are using a certified accessory. Everything else may indicate that the adapter is unoriginal, which means you need to prepare for poor sound quality, periodic shutdowns and other “joys”.

Why is this happening? The fact is that in its Lighting accessories Apple uses a special chip that ensures full compatibility and high-quality work with iOS devices. And, apparently, it is not yet possible to fake it.

Conclusion: stock up on money and go to the store for “real” headphones (adapters) with a Lighting connector. Everything that can be ordered in China (costing 100 rubles per kilogram) will either not work immediately or after the next iOS update. At least, this is the situation at the moment.

P.S. What do you think about such “protection” - is it good or bad? Write your opinion in the comments, ask questions, click on the social media buttons! Too lazy to comment? No problem! You can just like it :)

1. Check for debris in the headphone port on your iPhone, iPad, or iPod touch.
2. Check the headphone cable, jack, remote control, and in-ear headphones for damage such as wear or breakage.
3. Inspect the mesh of each earbud for small debris. To remove debris, carefully brush all openings with a clean, dry, soft brush.
4. Connect your headphones securely to your device. If your iOS device is protected by a case, remove it to ensure a secure connection.

If the problem with the headphones cannot be resolved, follow the steps below.

In almost every case, the equipment itself is damaged. If something is placed in the headphone jack, removal can be attempted in a few different ways. Most often, such problems arise in the hardware itself. Typically, something is interfering with the headphone jack, triggering the sensor, or the headphone jack itself is in an inoperable state. If the headphone jack is broken, there is very little the owner can do other than replace the phone. If something needs to be dislodged, on the other hand, there are a number of useful methods for clearing the obstruction.

If you don't hear any sounds or only the left or right earphone works

1. Adjust the volume using the volume buttons on your iOS device or use the Volume slider in.
2. To see if replacement is required, try connecting a second pair of headphones. If the second pair works, contact the manufacturer of the first pair and see if you need to arrange a replacement. If the second pair does not work, .

If the device does not exit headphone mode

If your headphones are disconnected from your iOS device and you still see the Headphones volume indicator on the screen, see:

Headphone jack problems

Almost every headphone jack problem is a hardware problem. Once the process is completed, users simply need to press the Power button again. You can check the headphone jack by looking into the hole with a flashlight. Those checking for a hardware fault should carefully inspect the headphone jack for debris. Such debris may include food, dirt, or a broken part of the headphones. You should be careful when trying to remove debris from the headphone jack.

If the microphone doesn't work

1. Make sure your headphones have a built-in microphone.
2. Check whether the microphone is blocked by small debris, lint or plastic packaging.
3. To see if replacement is required, try connecting a second pair of headphones. If the second pair works, contact the manufacturer of the first pair and see if you need to arrange a replacement. If the second pair of headphones does not work, .

If the remote control still does not work, contact your

If the buttons on your Apple EarPods don't work

Such efforts may unwittingly make the problem worse. If the obstructing item cannot be removed, it may have to replace the phone, so it is often better to try removal rather than simply replacing the phone. However, if the phone owner is willing to take the risk, there are several methods you can try. This will destroy the pen in the process.

One tries this cleaning method by inserting the cartridge into the headphone jack, twisting the cartridge back and forth, trying to dislodge any debris, and then shaking the phone until the debris is gone. Users should not press too hard or reach too deep into the headphone jack, otherwise it may cause further damage. Users should try another repair method instead.

The iPhone line of smartphones includes several generations of high-tech functional devices designed for comfort and versatility in use. But the developers’ special approach to creation does not at all guarantee that the devices will last forever without any breakdowns or failures. For example, specialists of the Ai-Yai-Yai service quite often encounter a problem when the “Headphones” mode is turned on on the iPhone without headphones. And this problem can bring a lot of unpleasant moments to the owner and his interlocutors.

You can also use a can of compressed air to clean a broken headphone jack. Often this will work as a magic fix even if there is nothing blocking the headphone jack. This compressed air will blow and loosen stuck debris, helping it find its way out. Start by removing the headphone jack from the outside, and then gradually work into the jack itself.

Moisture in one breath can cause permanent damage to the headphone jack. Tweezers can also be used to clean such an abstraction, provided they are small enough to fit into a tiny headphone jack. One should have an idea of ​​where the obstacle lies before attempting such a procedure.

Causes and solutions

The main problem of this headset problem is that the user cannot answer calls normally because he cannot hear the interlocutor. Essentially, the gadget simply stops the sound supply to external speakers, directing the signals to the bottom connector. At the same time, the headphones themselves are not connected, although the iPhone works in connection mode.

Trying to use tweezers can damage the sides of the headphone jack, so extreme caution is recommended. However, if paying for repairs or replacement is not a viable option, self-assembly may be the only choice. In this case, one attempt to disassemble the entire phone removes the obstructing element and then reassembles the phone.

This approach is not recommended. It is possible that there is nothing obstructing the headphone jack, but the jack itself is not working. This can be caused by a number of things. This is one of the most common ways to break headphone jacks. In most cases, the owners of these phones cannot understand how their phone could get wet.

It is logical to assume that the main reason for the breakdown is the operation of the headset jack. And in 90 percent of cases this is true, although the causes of the malfunction may be the following:

1. Mechanical impact. As a result of such interference, the integrity of the connector may be compromised, causing it to work incorrectly, recognizing the connection even if there is none. The safest thing to do is to install a new part in place of the damaged one.

By wrapping the headphones this way, if the headphones are plugged into a socket, it puts pressure on the plug, straining it to move in the direction of the weight of the headphones, thereby gradually removing the headphone jack from the logic board. These parts cannot be removed and replaced separately. This creates serious inconvenience, since a phone without sound will no longer perform its main function. Such damage limits the use of this smartphone to use applications and the Internet without sound or send text messages.

They cover their parts and labor for a lifetime warranty. Again, users can try to repair the phone themselves, but this is not recommended as it can be extremely difficult. The tips mentioned above should be followed with care and caution as they may damage the headphone jack beyond repair.

2. Normal pollution. The headset output may not function properly if there is a large amount of dirt that has accumulated in it and is preventing the system from working properly. In this case, regular cleaning of the connector will help.

3. It is also possible to display the iPhone system constantly in the headphones if water has entered the lower input of the iPhone. To restore it, you need to take the gadget to specialists for special cleaning to remove oxidation products.

Those looking to repair a damaged phone must exercise patience, caution, and care when attempting to repair their phones. Although a mistake can have catastrophic consequences, the cost of repairs makes it such a risk. There is no specific solution or reason for this problem. This could be a problem with the headphones, a software glitch, or a hardware glitch.

Try connecting your headphones, and then carefully plug it back in. Most of the time this would solve the problem. But if this is not the case, then this is not the end of the list, keep reading. Try another pair of headphones. It's time for a treasure hunt. Then take a toothpick or any thin object, wrap some cotton around it, and then clean the port. If something is bothering the port, then there is a possibility of encountering a problem in the thread.

In some cases, an unauthorized switch to headset mode can be caused by malfunctions in the software, but such breakdowns are quite rare and can be eliminated by regular debugging or reinstalling the software.

Any equipment has an expiration date, and many consumers have come to terms with this. In order not to shorten the already short life of devices, owners try to be more careful when handling them, which is not always possible. Headsets for listening to music are especially susceptible to wear and tear, since every fifth person does not leave home without a player or smartphone filled to capacity with tracks.

At such moments, the most annoying thing is when the sound in one earphone does not work. This trouble does not allow you to fully enjoy a trip somewhere, and in general your mood spoils for the whole day. But what to do?

Reasons independent of the headset

It also happens that the device itself is fully functional, but the culprit is the negligence of its owner or incompatibility with the player. There may be several such options:

• loose fit of the plug into the connector;
• earwax contamination of the speaker;
• lack of necessary drivers on your smartphone/PC;
• the plug is inserted too tightly (the “magic” of some laptops).

These are not all the reasons why one earphone does not work. But they are the easiest to deal with, which is why they are considered first.

Problems getting into the nest

It would seem like a pretty stupid reason, wouldn't it? But no, most often it is she who is the culprit of the malfunction. To exclude this scenario, you need to check how tightly the plug is inserted into the connector of the playback device. If the headset does not fully fit into the jack, then it immediately becomes clear why one earphone is not working.

The contacts responsible for sound transmission are made in the form of rings surrounding the pin. If it does not fit into the connector all the way, the connection between the “ears” and the player is disrupted, since the elements needed to reproduce signals do not touch each other.

However, the opposite situation exists. Some laptop jacks may not be suitable for the connected headset. However, it will work if you pull the pin out slightly so that a small part of it is visible from the outside.

Lack of drivers

Why doesn't one earphone work when connected to a certain device? It's simple: the sound drivers are not functioning correctly or are not installed. Because of this, the audio equipment conflicts with the gadget’s operating system and connecting a headset causes all sorts of troubles.

They can be eliminated by installing software that is supplied on a disk complete with “ears” or is available for download on the official website of the equipment manufacturer.

Why doesn't one earphone work?

Among other things, the reason may be the owner’s untidiness and a simple headset model. If the owner of earbud headphones (meaning the shape) does sports or other hard work in them, after a couple of months the speaker will become clogged with earwax. And it will affect the sound.

In such a case, we can only thank the simple design of the headset, which is easy to disassemble and clean if necessary. But it is better to monitor the condition of the device more carefully so as not to encounter such a problem when one earphone does not work.

How to fix a damaged headset?

If all the easy options have been considered, but none of them were the cause of the breakdown, you will have to take the matter seriously. You will need to carefully inspect the cord, feel it and bend it several times at different angles near the plug or headphone speakers. Of course, if your fears are confirmed, you will have to part with them, but it is possible to make the device work a little longer without replacing the headset.

The faulty part of the old cord needs to be cut off, the wires stripped and twisted with the remains of the whole cable.

Wireless device

The measure described above should help in the case of a damaged wire (if one earphone does not work). How to fix a bluetooth headset? The answer, unfortunately, is not encouraging. Such equipment is most often not intended for self-repair by the owner, and anything can be done only if you have certain knowledge in this area. Therefore, you have to replace the device or contact a specialist.

Most often, such a problem occurs (one earphone does not work), but due to the high cost, any such breakdown is solved by warranty service centers. The same applies to other headsets released under well-known brands, so don’t despair. But if the purchase was cheap, replacing the device with a new one will be much easier and faster.

Long before the start of their sales, they attracted the attention of users.

After the Apple product was released, customers began to talk about discovering several problematic aspects that were quite easy to fix on their own.

What to do if your AirPods or one of them doesn't work?

If the sound disappears in wireless headphones, then experts advise paying attention to the following signs:

• Is Bluetooth enabled on iPhone?
• the need to overload the gadget;
• low charge level.

To get rid of the problem, you should try setting the headset to work through a single earphone in case of a telephone conversation. You can decide which right or left earphone will be used during a conversation through the Bluetooth menu.

You can easily repair a gadget when only one earphone fails if:

• put AirPods in the charging container and wait 10-15 seconds;
• turn Bluetooth on and off several times in a row;
• reboot wireless headphones;
• If one of the headphones has been replaced, then you should select the “Forget device” function in the menu and register it again.

If the sound is too quiet or absent

Sometimes one of the AirPods starts to sound very quiet. This problem needs to be fixed as follows:

• recharge both headphones or one of them;
• clean the mesh from lint and dust;
• clean the entire disassembled headset using a soft brush;
• disable the automatic ear detection option;
• check the volume connection in the main gadget.

If all stages are completed, and the sound is still not satisfactory, then it is strongly recommended to take the wireless headphones to a company service center.