A subscriber of the Megafon operator has a communication restriction: what to do when setting a ban? How to remove the connection restriction on the phone? Can't call connection limit

These are some tariff plans for modems and telematics SIM cards;

You are the owner of a corporate number that has restrictions on some call directions. When concluding a contract, the contract owner can set some restrictions for his employees in order to reduce communication costs. For example, close the possibility of making international calls. There may also be black and white lists of numbers for communication. Communication restriction can be limited to a certain radius, for example, an office, and even subject to an individual schedule;
Calls to short numbers are barred. This is also a separate service that helps to save money by blocking access to short numbers, which are often used by content providers;
Communication restriction is set in the phone settings;
The service "Permanent communication ban" is set.

How to remove the connection restriction on the phone?

Attention

If a minute of conversation costs 39 rubles, and there are only 35 rubles on the account, then the conversation will not take place. When roaming, in some countries there is also a minimum threshold at which the connection is disconnected.

Restart your phone. If this is just a malfunction of the device, then a reboot will help.

Most often, the failure occurs after you have been out of network coverage. After that, the phone cannot register itself. Some Samsung devices are guilty of this.
Take out the SIM and reinsert it.

It rarely helps, but old chips are naughty, crash and behave not very adequately, so it's worth a try.

Call the same subscriber from another number. This will help you understand who has the problem. If the call did not go through, then you need to treat the SIM card of the interlocutor.

Check the connected services in your account.

Why is the connection limit set and how to remove it?

It is impossible to make calls from a subscriber number while in national and international roaming (with the exception of emergency numbers).

Lack of access by minors to inappropriate content.
Blocking SMS spam from short numbers.
Blocking calls to corporate clients of MegaFon. Implemented for employees who are prohibited from calling to other cities or abroad.

Communication restriction on a megaphone is set: problem solving

The operator provides a list of conditions for blocking functions by the subscriber at his own request, among them:

complete inability to make a call from the number mobile phone;
access to making an outgoing call only when you are on the territory of Russia;
call barring abroad mobile numbers host country and persons located in the Russian Federation;
absolute prohibition of all incoming connections while maintaining the ability to make an outgoing call;
inability to receive an incoming call while roaming outside of Russia.

Attention! Blocking calls from a phone number can only be set when call forwarding is disabled.

bad request

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In one well-known saying, it is said that a beautiful person should have everything beautiful, both soul and body.

Megaphone has a communication restriction, which means

If the communication restriction was imposed independently, then to remove the ban, use the commands:

#barring service code*ХХХХ#, where “barring service code” (33 – barring all incoming calls, 35 – barring all outgoing calls), and “XXXX” – a four-digit code entered when setting the restriction by the user;
#barring service code*ХХХХ*YY#, where "YY" - the type of suspended service: 10 - full list of provided functions, 11 - voice calls, 21 - Internet connection, 13 - fax messages, 16 - text messages, 19 - all except SMS messages.

Conclusion Summarizing the information received, you can independently determine the reasons why the Megafon number was blocked and eliminate the restrictions that have arisen.

incoming communication (all calls) - code 35;
outgoing international communication - code 331;
outgoing communication in roaming (blocking calls to all numbers except Russian) - code 332;
incoming communication in roaming (all calls) – code 351.

To connect any prohibition, the following conditions must be met:

the call forwarding service is not activated on the subscriber's number (if available, you must first disable it and then set a ban, the exception is the case if call forwarding was set by the operator);
only one restriction can be set for each type of connection at a time (that is, only one restriction can act on incoming and outgoing communications at the same time; setting the second one cancels the previous one).

Activation of communication ban Service connection is available to all Megafon subscribers.

Why, with a positive balance, mts communication is limited

This service can be useful if a child is using the phone or if you are roaming and do not want to receive incoming calls. The types of restrictions can be as follows:

All outgoing intranet calls.
All outgoing local.
Outgoing intercity.
Outgoing international.
Incoming SMS.
Outgoing SMS.
Outgoing in international roaming.
Incoming in foreign networks.

How to solve the problem We figured out the reasons. It remains to decide what to do if you can not call. We recommend doing the following:

Check your balance.
The most common reason for triggering such an auto-response is the lack of money in the account. It is not necessarily a zero or negative balance. There may not be enough money to make a particular call.
For example, international.

In general, the operator recommends changing cards every two years. This is due to the fact that the chips wear out and have a limit on the number of registrations in the network. New map most often it works better, has a higher speed of Internet access and some useful operator services are already preinstalled on it;

Phone malfunction.
Modern smartphones are not immune from this. You often want to apply a phrase from one popular book to them: “Androyd is a paranoid. Robot with manic-depressive psychosis”;
The subscriber you are calling is in roaming. This is more of a special case. If your interlocutor has set a ban on incoming calls in foreign networks, then you will hear exactly this phrase: “Communication restriction has been set”;
You are trying to call a number that does not have a voice call feature.

Important

If this does not help, then you need to either change the operator, or connect a virtual PBX, with which you can make free calls for any phone numbers in the world. Virtual PBX is installed on any modern smartphones with apps for operating systems phones (Android, Mac OS, Apple OS, etc.). Naturally, connecting a virtual system is not free and you will have to pay a monthly fee for its use.

An imposed communication restriction is a common situation when money on a personal account runs out, so the first thing to do is check the balance. With a positive balance, the reason for blocking may lie in the connected services for barring calls or in the incorrect operation of the mobile phone or its software. Liked the article? Follow site updates in contact or Twitter.
What to do to remove communication restrictions In order to remove restrictions on the use of a subscriber number, you need to establish what type of service is banned and for what reason: on all incoming, outgoing calls or on a separate category of calls. First of all, check the balance - for this you need to dial *100# and press the "Call" button. Inspect the SIM card, the identification module could fail. Signs of this are a completely absent cellular signal and the inability to establish an Internet connection. To restore the health of the SIM card, you must contact the Megafon salon-shop with your passport.

In this review, we will figure out what to do if a Megafon connection restriction is set, which means a similar message. Here are the main reasons for the ban and describe in detail how to solve the problem. This article will be useful to every user, since all subscribers can get into the situation.

First, let's figure out what it is - "Communication limit set" Megaphone. This message means a complete ban on services or a partial restriction affecting:

Network access;
outgoing calls;
Receiving incoming calls;
Sending and receiving SMS;
Making and receiving calls while roaming.

If you encounter a complete or partial blocking, you will not be able to fully use the capabilities of the operator. The problem needs to be solved - let's consider why a Megafon connection restriction can be set.

The reasons

We figured out the definition of what "Communication restriction is set" Megafon. There can be several reasons for a ban on receiving services, we will consider in detail the most popular ones:

Zero or negative balance. The subscriber forgot to pay the monthly fee on time and lost money;
SIM card failure. This can happen with outdated card models that have served for a long time;
Network problems. No smartphone is immune from malfunctions;
The subscriber you are calling has the incoming barring service set. This can happen if the user is roaming;
You are trying to make a call to a number that does not support voice communication. These can be service numbers of different companies or the operator itself;
You have installed services that completely or partially deny access;
Call barring is set in the phone settings.

As you can see, the reasons may or may not depend on the user. We have learned the main factors causing difficulties, now we will figure out how to remove the communication restriction on Megafon, if it is available to the subscriber.

Solution

You can remove the communication restriction on Megaphone in different ways, which depend on the cause that caused the problem. Consider the main working methods:

If you see zero on your balance, deposit the required amount into the account. This can be done through a mobile bank, terminal or at a sales office;
Restart mobile phone. If the failure is due to this factor, the problem will disappear by itself after a new connection to the network;
Try swap sim card;
Call back a subscriber from another number. So you find out whose number is blocked - yours or a subscriber from the contact list;
open Personal Area and go to the list of services. Examine the "My" list to understand whether the Megafon connection restriction is set. How to disable options can also be seen in your account;
Enter your phone settings. Check if you have Airplane Mode enabled;

If none of the methods described above helped, contact support at 0500 or 8 800 55 00 500 .

All these methods are available to each user and do not cause any particular difficulties.

Now you know how to disable the Megafon communication restriction and what to do to prevent a similar situation from occurring in the future. Top up your mobile balance in time, check the connected services so as not to run into the problem of inability to gain access.

Do you want to learn more about the question of why the restriction of mobile communications by the Megafon operator has been established? This means that the subscriber had to face a situation in which it is impossible to make an outgoing call. The circumstances of the ban may be different, therefore, there are several ways to solve the problem.

What does it mean

As soon as, when trying to make a call, the subscriber hears: "Communication restriction is set" - it means now it is impossible:

Attention! Restriction of communication is possible when a voluntary setting of a ban on any types of calls has occurred. In this situation, we are talking about the activation of additional services by the client.

Reasons for self-imposed ban:

Saving money while staying abroad or traveling around the country. It is impossible to make calls from a subscriber number while in national and international roaming (with the exception of emergency numbers).
Lack of access by minors to inappropriate content.
Blocking SMS spam from short numbers.
Blocking calls to corporate clients of MegaFon. Implemented for employees who are prohibited from calling to other cities or abroad.

What services limit communication

"Call barring" is a service within which you can independently set the restriction of communication and unwanted calls on Megaphone. The operator provides a list of conditions for blocking functions by the subscriber at his own request, among them:

complete inability to make a call from a mobile phone number;
access to making an outgoing call only when you are on the territory of Russia;
abroad, the prohibition of calls to mobile numbers of the host country and to persons located in the Russian Federation;
absolute prohibition of all incoming connections while maintaining the ability to make an outgoing call;
inability to receive an incoming call while roaming outside of Russia.

Attention! Blocking calls from a phone number can only be set when call forwarding is disabled.

What to do to remove communication restrictions

In order to remove restrictions on the use of a subscriber number, you need to establish what type of service is banned and for what reason: on all incoming, outgoing calls or on a separate category of calls.

First of all, check the balance - for this you need to dial *100# and press the "Call" button.

Inspect the SIM card, the identification module could fail. Signs of this are a completely absent cellular signal and the inability to establish an Internet connection. To restore the health of the SIM card, you must contact the Megafon salon-shop with your passport.

If the communication restriction was imposed independently, then to remove the ban, use the commands:

#barring service code*ХХХХ#, where “barring service code” (33 – barring all incoming calls, 35 – barring all outgoing calls), and “XXXX” – a four-digit code entered when setting the restriction by the user;
#barring service code*ХХХХ*YY#, where "YY" is the type of suspended service: 10 - full list of functions provided, 11 - voice calls, 21 - Internet connection, 13 - fax messages, 16 - text messages, 19 - all except SMS messages.

Conclusion

Summarizing the information received, you can independently determine the reasons why the Megafon number was blocked and eliminate the restrictions that have arisen. The unblocking action can be performed by the subscriber himself by contacting the support service managers mobile operator, as well as when using special commands and a personal security code.

We are accustomed to the answering machine, reporting that "the called subscriber's device is turned off or is out of network coverage." And if the handset says: “Communication restriction is set”? Most likely, panic and shock, because you will not be able to call. Let's look into this issue in more detail and find a solution for 2018.

The causes of the problem can be both on your side and on the side of the called party.

It follows from the phrase itself that some kind of restriction has been imposed. They are as follows:

The most common reason is a zero or negative balance. Here even comments are not required, everything is clear;
The SIM card has failed. In general, the operator recommends changing cards every two years. This is due to the fact that the chips wear out and have a limit on the number of registrations in the network. The new card most often works better, has a higher speed of Internet access and some useful operator services are already preinstalled on it;
Phone malfunction. Modern smartphones are not immune from this. You often want to apply a phrase from one popular book to them: “Androyd is a paranoid. Robot with manic-depressive psychosis”;
The subscriber you are calling is in roaming. This is more of a special case. If your interlocutor has set a ban on incoming calls in foreign networks, then you will hear exactly this phrase: “Communication restriction has been set”;
You are trying to call a number that does not have a voice call feature. These are some tariff plans for modems and telematics SIM cards;
You are the owner of a corporate number that has restrictions on some call directions. When concluding a contract, the contract owner can set some restrictions for his employees in order to reduce communication costs. For example, close the possibility of making international calls. There may also be black and white lists of numbers for communication. Communication restriction can be limited to a certain radius, for example, an office, and even subject to an individual schedule;
Calls to short numbers are barred. This is also a separate service that helps save money by blocking access to short numbers that are often used by content providers;
Communication restriction is set in the phone settings;
The service "Permanent communication ban" is set. This service can be useful if a child is using the phone or if you are in roaming and do not want to receive incoming calls.

The types of bans can be:

All outgoing intranet calls.
All outgoing local.
Outgoing intercity.
Outgoing international.
Incoming SMS.
Outgoing SMS.
Outgoing in international roaming.
Incoming in foreign networks.

How to solve a problem

We have figured out the reasons. It remains to decide what to do if you can not call. We recommend doing the following:

Check your balance. The most common reason for triggering such an auto-response is the lack of money in the account. It is not necessarily a zero or negative balance. There may not be enough money to make a particular call. For example, international. If a minute of conversation costs 39 rubles, and there are only 35 rubles on the account, then the conversation will not take place. When roaming, in some countries there is also a minimum threshold at which the connection is disconnected.
Restart your phone. If this is just a malfunction of the device, then a reboot will help. Most often, the failure occurs after you have been out of network coverage. After that, the phone cannot register itself. Some Samsung devices are guilty of this.
Take out the SIM and reinsert it. It rarely helps, but old chips are naughty, crash and behave not very adequately, so it's worth a try.
Call the same subscriber from another number. This will help you understand who has the problem. If the call did not go through, then you need to treat the SIM card of the interlocutor.
Check the connected services in your account. Make sure there are no restrictions.
Check your phone settings. Just like in the previous paragraph, you need to look for the line "Barring outgoing calls". In some older models, the inability to call is due to the "Transmit your number" function being turned off.
Call the operator. You can do this from any SIM card and even from home to a toll-free number 8-800-5500500 for individuals and 8-800-550-05-55 for legal entities.
If the call did not help, then go to the Megafon office. Replacing the SIM card and checking the phone settings by a specialist will solve the problem, although most often it is solved already at the second item on this list.

USB modem not working

In the same article, we will touch on the topic of lack of communication on a USB modem. The reasons can be both in the SIM card and in the modem itself. In this topic, we will analyze only the option of limiting the SIM card, since technical issues are the topic of a separate big conversation.

First, make sure your device is working. To do this, look at the indication. You will find detailed information about it in the instructions. We will use the Huawei modem as an example, since it is the most popular.

Red blinking - no reception, or 2G network, only a voice channel;
Blue - 3G connection;
Green - 4G connection;
No indication - the modem or USB-connector is not working.

So, you found out that the modem is working and the computer settings are normal, so you need to look for a problem in the SIM card.

Check your account status. A negative balance will not allow you to go online, and keeping track of the amount of money on the modem is not as convenient as on the phone, while the services of content providers are connected here more often.
Check the rest of the package. It is best to insert the sim into the phone and dial *558# call. You can also do this through the modem menu.

These are the most common SIM card problems. Everything else will already be broken. In this case, the modem will not see it.

Remove the SIM card from the modem and wipe it. Perhaps there is simply no contact.
Rarely, but there are times when a modem with a new software does not see the old sim card. In this case, it is enough to replace the old card with a new one. This is done free of charge at the operator's office.
Sim is broken. It has a certain lifespan. The operator recommends changing the chips in the device every two years.

We have identified the main reasons. There are actually more of them, but these are already special cases that rarely occur in life. If you find it difficult to solve the problem yourself, then call the operator at 8-880-550-05-00 from any number. The call is free.

One of the problems that you may encounter when using cellular communication, this is set limit connection, in which can't make calls.

Such cases can occur even when there are funds on the mobile account. We will talk about what to do if a communication restriction is set in the article.

Dear readers! Our articles talk about typical ways legal issues, but each case is unique.

If you want to know how to solve exactly your problem - contact the online consultant form on the right or call free consultation:

How to pay utility bills without commission? Learn about it from ours.

What does it mean?

Communication restriction imposed by the carrier means inability to make outgoing calls from mobile devices, except for emergency calls.

Also superimposed ban on sending outgoing SMS. In some cases, the call restriction also blocks incoming calls to the phone of the subscriber who has the call restriction applied.

Why is there a problem?

The main reason for the limitation of communication is the usual "Leaving in the red" of the balance of the personal account subscriber when there is not enough money even for connection.

In this case, the mobile operator acts in accordance with the concluded agreement between the company and the user, that is, it blocks any outgoing calls and SMS.

Signed when buying a SIM card, and although rarely anyone reads it carefully, usually the text of the agreement contains a mention of the restriction of communication in such a case.

Also the reason for the limitation connections can be:

failure of the SIM card due to the expiration of its validity;
in some cases - barring calls to the number of a subscriber who is in roaming;
"glitch" of the electronics of the mobile phone itself.

Non-standard conditions

However, sometimes a communication restriction may be imposed by the SIM card owner or operator for non-standard reasons.

Service connected "Stop call" when a monthly limit is set on the number of spoken minutes and, accordingly, the funds spent.
Restrictions often occur at corporate numbers. Outgoing calls to some destinations may be prohibited. For example, a SIM card owner can create white lists of numbers that a phone user can call. Thus, corporate communication costs are limited.
Some operators offer restrictions on incoming calls to phones located in roaming. In this case, by calling such a phone number, you can hear a message about the restriction of communication, although in fact calls are blocked for the receiving party.
A rather rare but common cause - scam attack. When the subscriber's telephone number is used for illegal activities in cellular network. In this case, the connection for the subscriber is blocked and he hears the same message about the restriction of communication.

Ways to lift the ban

When a communication limitation is detected necessary:

Operator rating

To communicate with mobile operators, you can use the same telephone connection.

If you can’t get through to technical support, then you need to go to your personal account on the official website of the mobile operator, or, more effectively, visit the company’s branch.

Usually only a personal appeal to Customer Support will help you find out the exact reason for the blocking and how to disable it.

Fighting methods

If the above methods did not help and even the operator himself does not know the reason for the ban or cannot help deal with the problem, then perhaps it lies in the hardware the phone itself or its software.

Often a simple reboot of the phone or changing mobile device when the SIM card is placed in another phone.

If this does not help, then you need to either change the operator, or connect virtual PBX, with which you can make free calls to any phone number in the world.

Virtual PBX is installed on any modern smartphones using applications for phone operating systems (Android, Mac OS, Apple OS, etc.).

Naturally, connecting a virtual system is not free and you will have to pay a monthly fee for its use.

An imposed communication restriction is a common situation when running out of money in your account so the first step is to check the balance.

With a positive balance, the reason for blocking may lie in the connected services for barring calls or in the incorrect operation of the mobile phone or its software.