Communication restriction - what is it and how to solve the problem? A subscriber of the Megafon operator has a communication restriction: what to do when setting a ban? Restriction of communication with a positive balance of a megaphone

It is not uncommon that you are trying to call your friends or relatives and suddenly find that you have a communication limit set. Megafon offers such a service. Sometimes a limiter is set for a reason you don't understand. It is important to know how to eliminate this discomfort. The first step is to figure out why the unavailable numbers from the phone book have become. This will help eliminate its consequences and prevent recurrence.

Reasons for limiting communication on Megaphone

When selling SIM-cards to subscribers, the provider reserves the right in some cases to limit the communication of its customers. This is written in the contract. However, Megafon strives to ensure that its customers always have an excellent quality connection. This is what makes the network popular and competitive. Communication may become unavailable for the following reasons:

1. Lack of funds in the account. This is the most common reason. In order not to lose access to mobile communications, simply replenish your balance in a timely manner, make sure that there is always enough money on your mobile phone to make calls;
2. Communication format GSM in some regions operates selectively and gives access to the network only to those, for example, who are registered in the region;
3. An outdated, wiped sim card that will soon fail. As a rule, cards function without interruption for about 7 years. After this period, it is advisable to replace them, as they begin to falter.

These are the most common reasons, but not the only ones. Communication restrictions may be associated with the actions of the provider, or with the order of the subscriber who decided to control his expenses. Or, if we are talking about the head of the company, who decided to control the actions of his employees.

Other Reasons for Restricting Connections

There are other prerequisites that the client does not have the opportunity to call certain numbers in certain regions. For example, you may have a Megafon connection restriction due to:

1. Set a limit for calls on your phone. This service is called Stop Call. It is connected in order to limit the debiting of funds from the subscriber's account.
2. Having a password. This is typical for corporate numbers. Some call directions may be subject to restrictions. When dialing, the system informs the subscriber of the reason for the restriction of communication.
3. Fraud attack. Modern technologies allow scammers to use other people's phones to commit various illegal frauds. In such cases, the phone is blocked until all the circumstances of the attack are clarified.
4. Roaming. Outside the country, restrictions may be included on both incoming and outgoing calls.

Communication can be limited for various reasons. How to bypass the ban?

How to remove the restriction on communication with other subscribers?

If Megafon has limited your options, there is always a way to bring back the ability to make calls wherever you are. The method depends on the reason for the restriction. For example, if you have “0” on your account, it is enough to replenish your account, and the problem will be automatically removed. If you are convinced that everything is in order with your money, and you see no other reasons, the first thing that comes to mind is to call the operator. This is the right decision. In the event that it is possible to reach the hotline, it remains to follow the operator's commands, after which the cause of the restrictions will be eliminated.

Sometimes the hotline is not available. This means that there are communication restrictions for some subscribers in the region. In this case, you need to come to the office in person.

office restrictions

Very often there are restrictions associated with ordering the services of a particular organization, the administration of which connects "white" and "black" lists. "White" lists give the right to access certain areas. "Black" - on the contrary, limit communication.

It is possible to activate the service with action only on certain numbers, that is, on certain groups of employees. You can also make the connection unavailable for a certain, for example, working time. Such restrictions, as a rule, operate in the office area. As soon as an employee of the company leaves his territory, he gets access to all previously closed subscribers.

When a ban is needed

Sometimes a ban is necessary. For example, you are going to travel abroad or relax on the beach. In roaming, communication becomes more expensive. You have to pay not only for incoming, but for outgoing. You are ready to communicate with some subscribers, but, as the law of meanness, everyone will call in a row, ruining your telephone bill.

In such cases, it would be quite justified to turn on the prohibition function.

How to enable restrictions

Prohibitions may vary. On the:

• inbox when you are roaming;
• outgoing in roaming;
• outgoing international;
• all incoming;
• outgoing within the region or within the whole country.

Each species has a specific code. Before ordering the service, you need to disable call forwarding. Only one ban is allowed. If you connect another ban, it automatically removes the previous ban.

The service costs 50 rubles. Its activation is also paid - 30 rubles. Activation can be carried out at the operator's office, or independently. To do this, dial *service code*service management password#. The default password is "0000". Code, if you want to bar all incoming calls while roaming, dial "351", if you intend to bar outgoing foreign calls - "332". All numbers are blocked, except for Russian ones. International communication is blocked by the code "331". With the code "35" you will block all incoming calls, with the code "33" - all outgoing calls. You can disable SMS messages with the code "16".

Service deactivation

Deactivation is carried out by dialing *service code*password for service management#. If problems arise, you can always contact the duty specialist on the provider's hotline. Those who are not used to following commands at a distance can personally contact the office.

One of the problems that you may encounter when using cellular communication, this is the established communication constraint, under which can't make calls.

Such cases can occur even when there are funds on the mobile account. We will talk about what to do if a communication restriction is set in the article.

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What does it mean?

Communication restriction imposed by the carrier means inability to make outgoing calls from mobile devices, except for emergency calls.

Also superimposed ban on sending outgoing SMS. In some cases, the call restriction also blocks incoming calls to the phone of the subscriber who has the call restriction applied.

Why is there a problem?

The main reason for the limitation of communication is the usual "Leaving in the red" of the balance of the personal account subscriber when there is not enough money even for connection.

In this case, the mobile operator acts in accordance with the concluded agreement between the company and the user, that is, it blocks any outgoing calls and SMS.

Signed when buying a SIM card, and although rarely anyone reads it carefully, usually the text of the agreement contains a mention of the restriction of communication in such a case.

Also the reason for the limitation connections can be:

• failure of the SIM card due to the expiration of its validity;
• in some cases - barring calls to the number of a subscriber who is in roaming;
• "glitch" of the electronics of the mobile phone itself.

Non-standard conditions

However, sometimes a communication restriction may be imposed by the SIM card owner or operator for non-standard reasons.

1. Service connected "Stop call" when a monthly limit is set on the number of spoken minutes and, accordingly, the funds spent.
2. Restrictions often occur at corporate numbers. Outgoing calls to some destinations may be prohibited. For example, a SIM card owner can create white lists of numbers that a phone user can call. Thus, corporate communication costs are limited.
3. Some operators offer restrictions on incoming calls to phones located in roaming. In this case, by calling such a phone number, you can hear a message about the restriction of communication, although in fact calls are blocked for the receiving party.
4. A rather rare but common cause - scam attack. When the subscriber's telephone number is used for illegal activities in cellular network. In this case, the connection for the subscriber is blocked and he hears the same message about the restriction of communication.

Ways to lift the ban

When a communication limitation is detected necessary:

Operator rating

To communicate with mobile operators, you can use the same telephone connection.

If you cannot get through to technical support, then you need to go to Personal Area on the official website of the mobile operator, or, more effectively, visit the company's branch.

Usually only a personal appeal to Customer Support will help you find out the exact reason for the blocking and how to disable it.

Fighting methods

If the above methods did not help and even the operator himself does not know the reason for the ban or cannot help deal with the problem, then perhaps it lies in the hardware the phone itself or its software.

Often a simple reboot of the phone or changing mobile device when the SIM card is placed in another phone.

If this does not help, then you need to either change the operator, or connect virtual PBX, with which you can make free calls to any phone number in the world.

Virtual PBX is installed on any modern smartphones with apps for operating systems phones (Android, Mac OS, Apple OS, etc.).

Naturally, connecting a virtual system is not free and you will have to pay a monthly fee for its use.

An imposed communication restriction is a common situation when running out of money in your account so the first step is to check the balance.

If the balance is positive, the reason for blocking may lie in the connected services for barring calls or in the incorrect operation of the mobile phone or its software.

In 2020, mobile communication is an integral part of every person's life. Without it, people simply cannot work or simply live.

But when using it, you may encounter certain problems. One of them is the set communication limit.

For many people, it is very important to deal with this problem as quickly and efficiently as possible, because if a connection limit is set, this means that calls cannot be made.

Such cases can occur even when there are funds on the mobile account. Therefore, it is important to know what needs to be done to solve the problem and why it occurs.

Communication restrictions can be imposed by almost every MTS, Iota, Beeline, Tele2 operator. After that, it is not possible to make outgoing calls from mobile phones except for emergency calls.

The ban is also set on sending outgoing SMS. In some cases, the restriction also blocks incoming calls to the phone of the subscriber on which the restriction is set.

The main reason for the limitation of communication is the negative balance of the subscriber's personal account, when there are not enough funds even for the connection.

In this case, the mobile operator acts in accordance with the conditions specified in the agreement between the user and the company, that is, it blocks any outgoing calls and SMS.

This agreement is signed when purchasing a SIM card. Few people read it carefully, but in most cases the text contains a mention of the restriction in this case.

In addition, the reason for the restriction of communication may be:

1. Failure of the SIM card due to the expiration of its validity.
2. In some cases, a ban can be set on the numbers of subscribers who are in roaming.
3. Mobile device malfunction.

In addition to the above reasons, some companies use the restriction service to reduce their mobile phone costs and do not want employees to call outside of work during business hours.

This service works even when there is money in the account and includes the following options:

1. The restriction is carried out only within the selected office.
2. "White" and "black" lists are connected.
3. Ordering services from short numbers is prohibited.

The most suitable option is chosen by subscribers independently. Restriction of communication according to the "black" list means that it is forbidden to make calls to certain numbers or entire directions.

For example, it is established that employees cannot call abroad or to other cities.

As for the "white" lists, employees have the opportunity to call to some specific directions or numbers that are allowed.

In some cases, only those numbers indicated by the client are entered into the "white" list by the operator. Both variants of lists can be defined for a company employee individually or in groups.

This restriction is not permanent, but only for a certain period of time. For such communication, you can create a special personal schedule.

When communication is limited at the office level, the Megafon operator, at the request of the subscriber, limits the number of outgoing employees depending on their location.

So, if the subscriber leaves the territory of the office, then they cease to operate. The operator can offer the client several such zones at the same time. In addition, it is proposed to limit the number of calls by time.

The ban on short numbers means the impossibility of all outgoing requests for various paid and free short numbers. This service is very convenient when company employees order various content.

Methods for disabling the limiter

If your number has a restriction on outgoing communications, then you can remove the ban in several ways, depending on the reasons for the blocking.

For example, if there is no money in the account, you just need to replenish it. But if there are no problems with the financial side, then you should check all the details with the operator.

Each of them has its own hotline where you need to call with a question. If you can’t get through, but there is coverage, the connection of this provider is active in the region, but not for everyone. Then you have to look for an operator service department.

You can use a telephone connection to communicate with a mobile operator. Rating mobile operators looks like that:

It is important to take into account that communication restrictions are possible not only for mobile operators, but also for landline telephones.

Various methods of blocking are available to Rostelecom users. You can turn off all incoming calls, create blacklists and whitelists for incoming and outgoing calls, or completely block telephony.

The "Communication by password" service makes it possible to block outgoing calls completely or in certain directions.

To remove the communication restriction, you need to enter a password. You can also contact the company's hotline - 8-800-100-0800.

If a person cannot get through to technical support, you need to visit a branch of the company. Practice shows that most often, only a personal appeal will help you find out the exact reason for the blocking and how to fix the problem.

Any mobile operator has a list of services that are basic and are provided to subscribers free of charge. Call restriction is included in a similar list of services from Megafon.

Activation of this option can be carried out by the subscriber independently, by entering the appropriate commands or by a support service specialist. In this case, a fee may be charged if the service is connected through Megafon employees.

Communication restrictions can be set to the following types:

To connect any of the above prohibitions, the following conditions are necessary:

1. The "forwarding" service is activated on the subscriber's number.
2. For each type of communication, you can set only one restriction at a time.

But at the same time, the question of how to disable the Megafon communication restriction is relevant.. Disabling the service is as easy as activating it.

You just need to enter the following combination on your phone - #service code*password for service management#.

A similar service can also be used to disable call type restrictions.

The password that is used by default to enable or disable the ban, the user can change. This makes it possible to protect the phone from attempts to control the service by other people.

To enter a new password, you need to use the following combination - **03*330*current password*new password#. Its duration is not limited.

But if you enter combinations to change the password, making a mistake three times, it will be impossible to use the setting communication barring service. And in order to remove the blocking, you will have to visit the office of the company with a passport.

Thus, if the communication restriction is imposed by the operator, then it becomes impossible to make calls from mobile operators, with the exception of emergency ones. In addition, sending SMS will not work either.

This problem most often occurs when the account balance is negative. But the communication limit can also be set with a positive balance.

This is often found with corporate numbers; outgoing calls to some directions may be prohibited.

The operator can apply a communication restriction if a monthly limit is set on the number of spoken minutes and spent funds.

Some operators offer blocking for incoming calls to phones that are in roaming. If the user cannot disable the service on his own, then he should contact the mobile operator.

You try to call, but you hear a recording on the receiver saying that established restrictions to outgoing? Does the same thing happen when calling other phones? Learn how to get rid of call blocking quickly and effortlessly.

Common Causes of "Non-Call Subscription"

The provider has the right to impose certain restrictions on subscribers under the contract concluded when purchasing a SIM card. There may be several reasons for the ban on outgoing calls, and the most common is a banal lack of money in the account. At the same time, depending on the specific tariff and provider, restrictions are occasionally imposed even on intranet connections.

Also, for a number of reasons, a network user may not be able to access intercity access. In some regions, mobile communication in the GSM format works selectively - for example, only for those registered in the area. There are also incidents with disconnections in the event of a failure of a SIM card that has served its due date (older than 7 years).

Non-standard conditions of restrictions

Some situations related to the restriction of outgoing communications may not be clear to everyone. These are concepts such as:

• roaming. In roaming, not only outgoing, but also incoming calls can be prohibited. In the case of some operators, the caller may also hear about outgoing restrictions, although the receiver is actually blocked;
• attack. It happens that scammers, using the latest technical innovations, intercept the streams of the operator's lines and use other people's phones for flooding, fake registrations and other illegal frauds. The attacked phone is completely blocked until the circumstances are clarified in all respects, including calls;
• password. If you use someone else's (for example, corporate) device, it may be "password protected". When a call is attempted, the caller will hear a corresponding message;
• "stop call". Some operators offer a call limiting service so that a person can stick to a given budget while keeping money directly in the account without the need for frequent top-ups.

Methods of dealing with limiters

You can remove the ban on outgoing communications in several ways, depending on the reasons for blocking. For example, in the case of an "empty" balance, it is enough to replenish the account. But if everything is clear with the financial side, then in other situations it is necessary to clarify the details with the operator.

Each of them has a hotline where you should call with a question. If you can’t get through there, although there is coverage, the connection of this provider is active in the region, but not for everyone. Therefore, you will have to look for a branch of the operator service, which can be difficult to do. But if you still managed to get through, follow the instructions.

Most popular reasons: operator rating

• Tele 2. It does not have a clear blocking policy available to users. A call to 611 will establish the circumstances, but for assistance in this matter, it will be necessary to provide the passport details of the owner of the SIM card.
• Megaphone. There are two ways to call technical support: from a mobile phone - 0500 or to the "hot line" 8-800-550-0500. The most common reason here is the insufficient amount on the deposit (specified in the contract).
• MTS. Excluding isolated cases, the clients of this operator hear a recording reporting the reasons for the blocking, so the question of what's wrong with the network can be answered fairly objectively. MTS also offers a service of intentional outgoing blocking, ranked by several types. They are activated using USSD commands: call by numbers with asterisks and sharps, and therefore, although scanty, there is a chance to turn on the service by mistake. You can contact support by calling tel. 8-800-250-0890 (free of charge throughout the Russian Federation) or 0890 (from MTS phones).
• BVK. BaikalWestTelecom is also guided by the “ban” rules, which are not fully understood by consumers. The site of this provider offers customers support services 000 (from BVK numbers) and 89025-113-113, as well as 767 - for paid (3 rubles / min.) Consultations. Apparently, a hint that a free consultation does not shine with quality.

But whatever the nuances of calling the operator, in most cases this is the only way to find out why outgoing calls are blocked, as well as remove the restriction.

If you do not turn on the lock on the phone’s keypad, you can easily make a “call from your pocket”: the device’s buttons tend to be pressed in trousers or a purse under the influence of some external deformation forces, and in the “correct” combination.

Spontaneous calls under these "terms of use" can be made anywhere. For example, the UK 999 service receives over 10,000 such random calls per day. However, blocking the interface does not always save you from erroneous dialing.

For such cases, Megafon has provided a special tool. With the Call Barring service, you can completely or selectively block incoming and outgoing calls on your phone. And thus eliminate the risk of calling a subscriber in roaming, as well as exercise control over all incoming calls.

Clear advantages of the option:

• optimal use tariff plan in your region, roaming and when making international calls;
• the ability to disable incoming / outgoing calls, being not only in Russia, but also abroad.

In total, 5 options for barring calls are available in the service.

Blocking:

• all outgoing;
• all international outgoing calls;
• calls abroad from another GSM operator;
• all incoming;
• incoming from subscribers of other mobile operators.

How to disable the option?

If you no longer need to block calls and want to set up a standard operating mode in the SIM card, you must disable the call barring on Megaphone by typing one of the following combinations (depending on the activated setting):

Attention! The default password for the disable option is 0000.

• #33* # - unblock all incoming calls;
• #331* # - enable access to all international outgoing calls;
• #332* # - remove bans from outgoing from another operator;
• #35* # - disable blocking of all incoming calls;
• #351* # - disable the barring of incoming roamers from another mobile network.

*xx - password

How to connect the service?

Create a password

To prevent unauthorized access to your mobile by unauthorized persons, replace the default password (0000) with your own:

send a command in the format - **03*330***#

Connecting locks

The inclusion of prohibitions is carried out using the following commands:

(XX - password, YY - type of service: 10 - telecommunications, 11 - voice communication, 21 - sending data, etc., all service codes can be found on the offsite)

• *33*XX*YY# - all outgoing;
• *331*XX*YY# - all international outgoing calls;
• *332*XX*YY# - calls from another operator;
• *35*XX*YY# - all incoming;
• *351* XX*YY# - incoming calls from other GSM networks.

Good luck setting up your phone!