How to change the address on aliexpress after payment. How to change an order on Aliexpress after payment? Is it possible to change the color, size, delivery method on Aliexpress after placing and paying for the order? How to change the size in the order on aliexpress

A variety of things, shoes, accessories and other consumer goods has always attracted buyers from different countries. And, if stationery or, say, a wallet can be bought without trying on, then the purchase of outerwear, underwear, has always stopped buyers. In fact, Chinese sellers have thought of everything. Each product category has its own table. Based on it, you can choose your size and purchase the treasured thing. But it’s not always possible to find a table and navigate correctly on it. So that you do not have errors when buying, examples of tables for clothes, shoes, underwear and hats will be considered below.

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Size charts on Aliexpress, how to use them

Clothes, shoes and some accessories in the form of hats have size charts. And you can find them on every product page. A table with measurements is located immediately below the price or color of the product and is called "Sizing info".

Depending on the item and the size range supplied by the seller, size tables may differ in a number of values. For example, one supplier sells T-shirts only in sizes from M to XL, another from S to 5XL. There can also be different sizes in the shoe scale.

In addition to the fact that you need to pay attention to the available sizes in the table, you must be able to correctly determine the size. There are certain indicators in "Sizing info" for this. For each item they are different, for example, for trousers - waist size, length from hip to ankle; for a T-shirt - chest circumference, torso length.

Here are the names of the tables that are presented in English:

For jackets and outerwear:

Everything is indicated in centimeters (sm or cm). Size parameters from English to Russian, for example: Sleeve- sleeve length, measured from the shoulder seam to the wrist. body length- body length. Measured from shoulder to hip. Chest Width- circumference of the chest. Cross shoulder- shoulder width. The measurement is taken from the shoulder of the right hand to the shoulder of the left.

For clothes from the section "Bottom" -:

The picture above shows an example of a female table. Men's and children's dimensional grids are similar. Parameters used: Waist Width, Hip Width, Pant length, Thigh width - are indicated in centimeters, where Waist Width is the waist circumference, Hip Width is the circumference of the hips, measured about 5 cm below the waist, Pant length is the length of the trousers, Thigh width is the circumference hips in the most voluminous place. A good example of how to measure your parameters for a dimensional grid can be found in the adjacent tab "Sizing info" - "How to measure":

For headwear:

When choosing hats, you need to measure the circumference of your head. With the result, find your size in the seller's table.

Children's things, features, what you should pay attention to

booties;
Boots and boots;
Keds and sneakers;
Leather shoes;
Sandals;
Children's slippers.

When choosing shoes for the little ones, pay attention to the fact that US or European sizes may be indicated on the product page. Less often Brazilian or English.

For older children from 3 to 15 years old, there is a section and. Here are the types of shoes:

Sport shoes;
Boots and boots;
Sandals;
Leather shoes;
Slippers;
Slippers and clogs.

The size chart looks like this:

To correctly measure your child's shoe size, take a blank sheet of paper, a simple pencil and a ruler. Put your foot without a sock on paper. Circle it with a pencil. Now put a ruler on the drawing and measure the distance from the big toe to the heel. Transfer the resulting length to the size table and find a match.

Lingerie, how to determine the size of a bra, detailed instructions

Allows you to choose and buy goods for the whole family. Therefore, there are often cases when one user can place a large number of orders for all family members at a time and accidentally make a mistake in the transaction - for example, specify the wrong size. If you notice an error immediately after payment, then you can correct it. If you find an error after sending the order, then, unfortunately, you will not be able to do anything. Let's consider in more detail how to change the size to immediately after payment.

If you accidentally entered the wrong size, then in the order itself you will not be able to change the parameter. But still there is a way out of this situation. You can simply write a letter to the seller stating that you accidentally indicated the wrong size, and ask him to send the required one. The seller in this case will note this information and send you the correct size.

How to contact the seller to change the size after payment on Aliexpress

To contact the seller, go to "My Orders".

Select the desired deal and click on "Message to seller".

A field for entering a message will open in front of you. You need to write in English.

If you do not know English well, then use the online translator.

Write that you accidentally chose the wrong size and ask the seller to send the correct one. After a while, you should receive a response from the seller. In the details of the order, the size will not change, but the seller will definitely send you the right size.

How to change the size after payment on Aliexpress if the seller does not respond

If the seller does not respond to your letter within 1-2 days, then request the cancellation of the order. A good seller will always respond to the buyer and change the size or color. If he doesn't respond, it means he doesn't care much about his reputation, so it's worth requesting a cancellation and finding a better seller.

How to change the size after payment on Aliexpress. How to cancel the order

To cancel an order, go to "My Orders". Select the desired deal and click on the "Cancel Order" button.

As a result, a window will open in front of you, in which you will need to select the reason for the refusal. It's best to choose the first option, "I don't need this order," because sellers are then more willing to agree to cancellation.

It may take a long time until the seller agrees to cancel the order. Therefore, in order not to waste time, you can place another order in this store, only by specifying the correct parameters. But it should be borne in mind that the seller may, in the end, not accept the cancellation. Therefore, it is still better to wait for the decision of the seller.

Is it possible to change the quantity of goods after paying for an order on Aliexpress

If, after paying for the goods, you realized that you indicated the quantity incorrectly, then contacting the seller will not solve the problem. If you indicated less than necessary, then simply make another purchase and indicate the remaining quantity in the order. And if you have indicated more than necessary, then cancel the order. Since by contacting the seller, you will not be able to return money for an unnecessary product (until the buyer confirms receipt of the goods, the money for the order will hang on the balance sheet). But as mentioned earlier, the seller may not accept the cancellation, so as not to lose the deal. Therefore, it is best to cancel the order and write to the seller that you made a mistake with the quantity and want to reorder.

To avoid such situations, carefully check the details of the transaction before each confirmation of the order. Since a letter to the seller or order cancellation may not always work.

Happy shopping everyone!

From this article, you will learn how to change an order for Aliexpress after paying for it.

Not always shopping Aliexpress pass without errors, especially for new users. In some cases, this is due to inattention, and sometimes to inexperience. So, after paying for the order, buyers may find that they accidentally chose the wrong size, color, delivery, and so on. What to do? Can I change an order after payment? Let's answer these questions.
How to cancel an order on AliExpress and get a refund?

If you have not come across this site before and are just starting to delve into the features of shopping, then we recommend reading our instructions for beginners - "Registration and the first order for Aliexpress: step by step instructions" .

Can I edit an order for Aliexpress after payment?

First of all, let's see if it is possible to change order details to Aliexpress .

So, here you have placed and paid for the order, but at the same time you have discovered that you have chosen one of the parameters incorrectly. In this case, you won’t be able to do anything with the order, but you can still view the details, but you can’t change anything.

How to proceed? Do not worry, because until the purchase is sent to you, there is still a chance to change everything.

How to change the color, size in an order on Aliexpress after payment?

There are two ways to change the settings for a paid purchase.

Method 1. Order cancellation

This is the most radical way. That is, you cancel your order and place it again. For this:

Open section "My Aliexpress" and go to "My orders"

My Aliexpress

You will see a list of all the purchases you have made. Find the one you want and click next to it "Cancel the order"

Cancel the order

The system will immediately prompt you to indicate the reason for the refusal of the purchase. Click on the line and select from the list, for example, "I don't need this product"

Choosing a reason for canceling an order

Then confirm your decision by clicking on the button "Send"

Now your request will be sent to the seller. He must review and confirm it. To avoid unforeseen situations, additionally write to the seller that the order was placed by mistake. This is due to the fact that some sellers, in order not to lose the client, write that the order has been sent and reject the request.

Method 2. Contact the seller

This method does not require cancellation of the order for Aliexpress. All that is required of you is to simply write to the seller about the error and ask for it to be corrected.

To do this, also go to "My orders" and select at the top of the window with the order

Message to the seller

After that, a window for sending messages will open. Here you will need to write a request to change the color or size of the product. It is worth noting that you need to write in English, since it is unlikely that a Chinese will understand Russian. If necessary, any translator will help to translate the message, for example, Google. After sending the message, wait for the seller to edit and send your order.

Read the article if you don’t know how to change an order for Aliexpress.

Any person wants to make profitable purchases, while saving the family budget. Aliexpress helps not only to save money, but also to buy any necessary thing for yourself, for your home, as a gift, for your family, and so on. This marketplace has everything you need.

If you have not yet registered with Aliexpress, then do it in a couple of clicks. Read how to quickly and correctly create an account on the largest trading platform in the world. You can also study the video instruction on this link and register on it.
It often happens that the order has already been placed, and then the buyer realizes with horror that the color of the product, its size or quantity was chosen incorrectly. Is it possible to somehow change these parameters, and how?
Read this article for information on how to edit an order after placing and paying. Is it possible to change parameters without canceling the order?

How to change, edit an order for Aliexpress after payment?

If you need to change the quantity of goods after paying for the order, then canceling the order is indispensable. Newbies in Aliexpress shopping often ask: how to change, edit an order for Aliexpress after payment, if you need to correct, for example, the quantity. I would like to just make one click and change the parameters, but this will not work. You will have to cancel. Here is the instruction:

Go to the Aliexpress website. In the upper right corner you will find an active link with a drop down menu " My Aliexpress". Click " My orders».

How to change, edit an order for Aliexpress after payment?

The site will redirect you to a page with a list of orders that you ordered before. On the right, under the price of the goods, you will find the button " Cancel the order". Click on it.

How to edit an order for Aliexpress after payment?

Now, from the drop-down menu, select the reason for canceling the order and click on this line.

How to change an order for Aliexpress after payment?

Click on the button " Send».

How to change or edit an order for Aliexpress after payment?

The seller will receive a message from Aliexpress that you want to cancel the order. He will confirm this action, and in a few days the money will be returned to you.

Important: You can not wait for the seller to give their consent to the cancellation and Aliexpress send you the money. Make a new order with the correct parameters, without errors. So you can save time and get the goods you need faster.

You can change the size and color without canceling the order. On Aliexpress, this often happens when the buyer mistakenly presses the wrong button, or even forgets to set the color of the product. To solve such and other problems, Aliexpress provides for the exchange of messages between the buyer and the seller. Read the instructions below on how you can change the size and color on Aliexpress in a paid order:

Open the main page and in the right drop-down menu click " My Aliexpress».

How can I change the size and color in a paid order on Aliexpress?

The site will redirect you to a page with information about active orders. Find in the line with this information " Shipment expected". Click on her.

How can I change the color on Aliexpress in a paid order?

A new page will open with your order that you want to change. Click on the link " Message to the seller».

How can I change the size of a paid order on Aliexpress?

Now in the form write your request to edit the color or size. But you need to write in English. You can translate in any online translator. For example, the text would be: Please change the color in the order No.——-". In English, this sentence should be written like this: Please change the color in the order No——-". Be sure to include your order number to make it easier for the seller to find it.

How can I change the size and color in a paid order on Aliexpress: how to write a message to the seller?

Click " Send". The seller will read your message, edit the order, and you will get what you need. Thanks to such actions, you do not need to cancel and then re-order the goods. Follow everything step by step and wait for the delivery of the goods to the post office of your city.

Video: How to cancel a paid order for Aliexpress?

There are several ways to change the size on Aliexpress after payment, but in none of them you can change the order itself. Aliexpress does not provide such an opportunity.
If your package has not been sent yet, you can simply cancel the order. To do this, go to your profile, and then find the item "My orders" in its menu.

This section has all the information about all your purchases on the site. We need to find the order you would like to change. We find the button for canceling in his card and click on it.

At this point, you will be prompted to choose options for why you are canceling this order. Here is a suitable option for our case.

After that, you can place an order again, and this time be more careful with the choice of size. The disadvantage of this method is that sometimes you can miss out on discounts. For example, initially you ordered a product at one price, and when you canceled the purchase, the cost of the item will be higher.
If you used a special coupon to purchase a product, it will be returned to your account and you can use it again.

Contacting the seller to change the size after payment

The second way, how to change the size in an order for Aliexpress, involves contacting the seller. Still, stores are fully interested in making you satisfied with your purchase, so in such cases, you should first of all contact them.
This method of resizing should be used in cases where undo is not appropriate. For example, you need to order this item as soon as possible, but there is no money to pay again. In the first case, you order a product and pay for it separately. Money for a canceled purchase usually arrives within about a week. You should also resort to this technique when the price of a product has changed in a direction that is not beneficial for you.
For such a change, you again need to go to the "My Orders" section and find the desired product there. In his card there will be a field "Message to the seller".

When you click on it, such a field will open.

In it you need to write your request. This must be done in English, unless you are ordering something from the Aliexpress Mall section. There are Russian-speaking technical support workers.
After your message, you need to wait for confirmation, because the appeal itself does not yet give any guarantee. You could write a letter at the moment when your parcel was just sent to the post office. The seller, of course, is not to blame for this.

What should I do if the product has already been sent, but I need to change the size?

If the item has already been shipped to your address, you still have a chance to change it. True, this time everything already depends only on the seller, whether he will meet you halfway.
You should start by checking the tracking code. When the parcel is already sent to you, a similar button will appear in the product card.

If you click on it, you will see such information. The tracking code is marked in red.

You can click on the "Delivery Details" button and then go to the next page. Here is a summary of what stage of departure your package is in. If she's still in China even though it's been a few days, you'd better copy the code and check it elsewhere.
If the code is not tracked, most likely the seller gave you the wrong one. In normal times, this can be considered a bad sign, but if you choose the wrong size of clothes, all this only plays into the hands.
Usually the seller sends the wrong tracking codes if he does not currently have a suitable product, but he does not want to spoil his dispatch speed statistics. In this case, the seller simply sends the buyer a random set of numbers. Since buyers begin to be interested in these codes only after a few weeks, when the parcel should already be somewhere nearby, in this simple way the seller saves himself a few days.
Even if the buyer notices the substitution, everything can be explained by a banal mistake. If you notice this approach, you should contact the seller and check with him whether he sent you the package correctly. Usually in this case, the store immediately begins to deny and does not admit its guilt. Therefore, it is best for you to immediately state all the facts: what do you know about this approach of some sellers, and if yours did just that, then it’s even good. If you manage to come to a consensus, then the real package will be sent to you with the right size.
If everything is fair, and your package is still halfway to you, you can proceed as follows. You contact the seller and ask him to return the goods. If he agrees, then when the parcel arrives at your address, you will send it back without opening it. At the same time, you also open a dispute, which the seller quickly confirms. When the package reaches him, he will agree to a refund of your money.
All this is too complicated and long. Therefore, if you were sent a parcel with the wrong size of clothes, then it will be much easier to simply resell it in your city. Considering how low prices are on Aliexpress, in the end, you can even get a small profit.