Aliexpress payment methods for goods. The procedure for paying for goods on aliexpress. Possible errors when transferring through electronic or mobile systems

Aliexpress is now a popular site for goods from China. It is convenient to make purchases on it, since there is a Russian version of this resource, but in the course of purchases, a lot of questions still arise, many of which relate to payment for goods. It can be done in several ways.

Payment types

Acquaintance with the site begins with registration. After successfully passing it, you can start choosing goods. The product you like is purchased by clicking on the "Buy" button. Please note that after this action, one product name is selected and only the number of purchased units can be changed.

If, under the product you like, click the “Add to Cart” button, you can purchase different units of products at a time. Such a hint is useful for those who want to buy one type of product in different styles or colors. It will also be convenient if several goods are purchased from one seller. Then the sum of all pending units will automatically appear in the basket. Next, you need to click on the "Place an order" button. The payment window will immediately appear on the screen. It looks like this:

You can pay on Aliexpress in the following ways:

• Visa, Maestro or MasterCard bank cards;
• electronic monetary units in the Webmoney and Yandex Money systems, and for Russia and Belarus, you can also pay with funds from a Qiwi wallet;
• through Alipay, which is similar to PayPal, but does not require registration in the latter, since all Aliexpress buyers are automatically members of it;
• by bank transfer;
• Western Union is a convenient way to send money by transfer at the offices of this company.

This is how the payment window for the Russian Federation looks like.

This is a window for settlements in Belarus.

Until 2013, it was possible to pay via PayPal, but now there is no such method on the Aliexpress website. And the most common is payment by credit card. Although many freelancers working on the Internet use WebMoney. Let's talk about these and other above calculations in more detail.

Features of payment by bank cards

Almost every adult Russian and Belarusian has a plastic card, which is why so often in online stores they pay with them.

But it is worth knowing that some banks block the ability to pay on the Internet with ordinary cards, and offer to purchase an option specifically for these purposes. This is easily explained by the fact that if the card is used, data from it can be used by strangers, and the owner may incur losses. Therefore, for security reasons, it is better to heed the advice of banks and make a separate card for online purchases.

Nuances that may arise when using bank cards:

• the Sberbank Maestro card is issued only for use in Russia and it is not suitable for;
• in Belarus, you can use cards issued by BPS-Sberbank, Belinvest, Priorbank, Paritetbank, Belagroprombank. The card must have 3D Secure enabled and a service enabled that allows you to make transactions on the Internet. If all this is done, and an error occurs during payment, you must contact the technical support of the selected bank;
• some buyers have difficulties with the work of VISA Electron, sometimes they do not work with foreign stores;
• for those who do not want to take risks, you can issue a virtual payment card in Webmoney, QIWI and other similar systems.

So, before paying with a card, you must select its type, and then enter data from it. Then its binding to the site must be confirmed by SMS. After these actions, the purchase will be paid, a certain part of the amount will be debited from the account. Moreover, for each country you can pay with its monetary units. For example, the same Belarusian rubles. When paying for goods with Aliexpress, the required amount is withdrawn and automatically converted into dollars. With this method of payment, the rate will be the one that is available in the selected bank at the time of the transaction.

After the payment is made, the system checks the payment within 24 hours. The order until the end of the check is considered unpaid. Then, time is provided for its processing - the period in which the seller must send the parcel.

Payment via Western Union

It can be used if the order amount is more than $20. Then the inscription "Western Union" at the bottom of the window will be active, and it will be possible to navigate through it. There you will need to click the "Generate" button, after which the account number will be displayed. With it, you can make a "Quick payment" in any branch of this system.

Using WebMoney

A convenient service where you can create a personal wallet in any currency. When paying with it, the required amount is withdrawn from the virtual account, and an SMS is sent to the phone to confirm this action. If there are not enough funds on the dollar account to carry out the operation, the system itself can select a wallet with a different currency and convert it. Or you can do it yourself by choosing the service with the highest rate from the list offered on the site. It can be checked by the top seller rating, which is updated daily.

Replenishment of this wallet occurs:

1. through electronic transfers;
2. at the post office;
3. at some ATMs;
4. bank card;
5. thanks to bank transfers.

In Belarus, a Webmoney wallet can be replenished through self-service terminals, with a VM card, and also at the bank’s cash desk if the ERIP system works in it.

To make a payment via WebMoney, you must select this method, and then click on the "Pay Now" button. The service immediately redirects to a personal electronic wallet, where you need to confirm your actions by entering the code received from SMS and the payment is ready.

Payment Yandex Money

This payment system appeared on Aliexpress relatively recently.

It is a structure of Sberbank, so you can pay for purchases through this bank online, as well as using its terminals. In Belarus, Yandex Money can be settled through the Paynet service.

The payment method is selected in the same way as the previous type.

Settlement transactions using QIWI

On this service, the wallet is issued quickly, not in the same way as on the same WebMoney. Replenishment is also carried out simply, it is available even from a mobile phone account. Through the terminals, his wallet can also be replenished. The numbering of the latter matches the mobile phone number. It is noteworthy that using QIWI you can pay for the purchase without having a wallet on it, the amount will be debited from your mobile phone. The commission charged for the service will be charged depending on the operator used. But it will be much more than if the payment was made through an online wallet. There are times when the product did not fit and the buyer opens a dispute in which he is reimbursed for the amount. Payment made through the phone is returned to QIWI, and not to the mobile account, so you will need to start a wallet.

Having considered all forms of payment on Aliexpress, you can choose the right one for yourself and fearlessly make the first order. If necessary, you can easily change the settlement system by choosing another method. In any case, the buyer on Aliexpress is protected from losing his time and money, since the site itself acts as a guarantor of transactions.

Shopping on AliExpress is very popular among Russians, since the goods on this site are cheap, and their payment is made in simple and convenient ways - through a QIWI wallet, by money transfer, through Yandex.Money, by transfer from a bank card or mobile phone. But, before paying with a card for purchases, you should find out if it is suitable for such an operation.

AliExpress payment through Sberbank can only be made if the card has such a function. So, it will not work to pay with a Social card, since it is valid only on the territory of Russia, and VISA Electron, as a rule, is suitable for making payment transactions. Can I pay by card on AliExpress? Of course, if it belongs to MasterCard, VISA, Maestro payment systems.

Payment Features

For the convenience of buyers, a special Help Center section has been created on the website, where you can find detailed tips on payment, security and methods of refund if the ordered differs from the description or the package did not arrive. The same section also contains instructions on how to pay for an order on AliExpress through Sberbank, in what currency transactions are carried out, how combined transfers are made, and so on.

The site has a limit for making one-time payments with a card of Sberbank and other banks, it varies from 1 cent to 50,000 US dollars.

Payment transaction algorithm

Initially, a product is selected on the site and placed with a mouse click in the basket. The order through the card is paid as follows:

• On the product page, click "Place order";
• In the new tab that opens, in its left part, select the payment method;
• In order not to make a mistake with a suitable Sberbank card, choose a payment system - MasterCard, VISA, Maestro.

Then the following fields are filled in:

• "Cardholder name" - enter the name and surname of the payer in Latin;
• "Card No" - completely, but without spaces, the card number;
• "Expiration Date" - the expiration date of the card is specified here;
• "Security Code" - CVV2 / CVC2, the code indicated on the reverse side.

An example of how the fields should be filled in:

After entering all the above information, press the button "Pay my order" - "Pay for my order". Payment through a Sberbank card on AliExpress will take place as soon as the user enters the confirmation code that came in the message.

You can pay for the goods through a bank card, provided that the Mobile Bank is connected to it. Otherwise, the message with the confirmation code will not be delivered to the payer and it will be impossible to complete the operation.

What to do if the payment does not go through?

Often, when paying on AliExpress through Sberbank Online, errors appear instead of a message that a payment has been received. So, in case of an error with the code IPAY_RS_520000500 or IPAY_RS_10001_2906, when the payment cannot go through due to the temporary unavailability of the system, you should:

• Postpone the operation for some time;
• Change browser or update it;
• Try to make a transaction from another account;
• Contact the site support service and the bank - it is possible that restrictions have been imposed on the use of the functionality.

Pay on AliExpress via Sberbank Online - is it safe? To carry out the operation, you must enter the details of your card, which seems unsafe to many. In fact, the payment process on AliExpress is secure, as it is on most sites. The security system is designed in such a way that the transferred money first goes to the store, and is sent to the seller only after the buyer receives the order. Also, the banks themselves monitor transactions and, if they seem suspicious, block the card.

You can also order goods on the Russian-language website - it is easy to navigate the menu, choose what you need, study customer reviews. How to pay on this site? Just like in Chinese, only the entire interface is in Russian, which simplifies the process of completing the operation.

A foreign hypermarket provides customers with the opportunity to pay for goods in a variety of ways. You can buy something using an electronic card, bank transfer, mobile phone or virtual wallet. But most users of the Chinese trading platform are wondering if it is possible to pay for goods on Aliexpress upon receipt?

If Aliexpress provided the option of payment upon receipt, the buyer could visually evaluate the received goods. He would pay for the purchase only if the thing fully complied with the declared characteristics.

In reality, when receiving parcels from Aliexpress, payment is not made at the post office.. This is due to the fact that suppliers from different countries (not only China, but also India, Turkey) place their products on the site. The site is an independent trading platform between sellers and buyers. That is why the Aliexpress service is an intermediary.

Answering the questions: how payment is made on Aliexpress (immediately or upon receipt), it should be noted that the service only accepts the payment amount from buyers and transfers it to sellers' accounts. Apparently, therefore, a prerequisite is the payment for the order in full in one payment.

Since the connection between the producer and the consumer is carried out by the site service, a certain algorithm of actions is used to make a purchase.

1. The buyer pays for the order, after which it is processed and shipped from the warehouse.
2. Finances remain on the account of the site until the parcel arrives at the recipient.
3. After receiving the goods, the buyer confirms the order, thus approving the transfer of funds to the seller's account.

If the received product has defects or malfunctions, the buyer needs to create a dispute in which to confirm the malfunctions using a photo or video. The site staff will check the appeal and return the money for the purchase.

Experts argue that there are certain opportunities to pay for goods in cash. That is, the answer to the question: is it possible to pay for Aliexpress upon receipt of the goods, to some extent positive. In the first case, an intermediary is needed.

It is he who will be a kind of guarantor of the purchase. That is, the buyer chooses the goods and transfers the funds to a certain company or intermediary. The client in this case must receive a quality checked item, having initially paid for the services of an intermediary company. He pays for the goods by cash on delivery at the time of receipt of the parcel at the specified post office.

Cash payment is carried out using the terminal, but it is also paid at the time of placing the order, and not when receiving the goods. Despite the fact that the goods have to be paid immediately, this Internet site has a lot of advantages. Prices for goods are much lower than those of resellers and in stores.

Thanks to the well-functioning work of the site support service, the buyer will always be able to return the money if the goods were not delivered or arrived defective. You can ask for help if you read.

The advantage of such purchases is that from a huge assortment you can choose the product you like without leaving your home. The buyer can compare prices for the same thing from different manufacturers.

Recently, more and more reviews with photos appear on product pages. That is, before ordering, the site user can see in what condition the product arrives, whether it matches the description and the proposed photo of the seller.

In addition, most sellers are responsive and sociable, so they help determine the size when placing an order. When buying online, you need to be very careful, paying attention to various details.

The product page usually contains photos of the entire color scheme of the item. Sizes are indicated if it is shoes or clothing. In addition, the buyer himself can choose a delivery service from the proposed list. This choice directly affects the time in which the goods must reach the customer.

The manufacturer on the page indicates the full description of the goods, the weight of the parcel, the delivery time. You can get in touch to clarify all your questions.

It is recommended to place an order on the pages of the Aliexpress website, and not from intermediaries. Having paid for purchases in the marketplace, the support service will be able to issue a refund in the event of a defective or inconsistent product.

Intermediaries can not always give a guarantee of a refund.. In addition, pages on social networks, that is, outbids or intermediaries, often turn out to be fraudulent. It happens that the buyer transfers money to such people, but does not receive the goods and does not receive a refund either.

It is worth noting that the Aliexpress platform will not be able to introduce payment upon receipt of the goods precisely because of the wide audience of suppliers and customers.

Top tips for paying for purchases on Aliexpress

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Payment for the purchase of goods on the Aliexpress trading platform is of interest to many Sberbank customers. The company has become widespread among Russians with a low income, the ability to place an order for a minimum amount and extensive trade offers. This is the main proof of the popularity of the trading platform and its leading position in the online trading of the Russian Federation.

Aliexpress is one of the most popular trading platforms in the world.

For this reason, many Russians are interested in the question of how to pay for a purchase on Aliexpress through Sberbank, and what needs to be considered when making a payment transaction.

After the buyer has chosen the product and sent it to the cart, the payment procedure begins. What you need to know before paying for the selected item on Aliexpress through a Sberbank card?

It is worth remembering the basic rule, thanks to which you can avoid fraud on the part of the seller. You cannot send money directly: you must use the payment methods offered by the site.

The online bank service allows you to make various types of payments, including paying for purchases with Aliexpress

Payments with MasterCard and Visa plastics pass without problems, and when the money is returned, the crediting to the buyer is much faster. Plastics of these international systems have 3D-secure technology, which provides additional protection against Internet scammers. It also does not matter what currency the plastic has: the conversion will take place during the transaction.

Now the instruction itself, how to pay for Aliexpress through Sberbank Online:

• after selecting the product and the seller, the registered buyer gets to the payment page;
• carefully fill in the field with the card details (type of payment system, number, expiration date, security code);
• enter personal data (last name, first name);
• click on "Pay for the order";
• after the completion of the transaction on the website, the bank will send an SMS confirming the payment.

Soon it is planned to launch payment for orders on the Chinese website with the MIR card: this is the first foreign company that decided to work with this card.

Many Russians are concerned about the very fact of prepayment. It is worth reassuring the most doubtful: this trading portal has an Escrow security system. The principle of its operation is that the paid money is not immediately transferred to the supplier of the goods, but only after the buyer confirms that the order has been received. Until this moment, the funds debited from the card account are stored on the system wallet.

How to link a Sberbank card to the AliPay payment system

Until the end of 2016, when paying for goods on the trading floor, the AliPay payment system was used, to which the buyer's card was bound without fail. Since the beginning of 2017, the management of the trading platform has canceled the use of the payment system for foreign citizens. To date, AliPay for Russians is disabled.

The Aliexpress platform is a trading environment tested by time and millions of purchases

Many now have a question, how to pay for Aliexpress, including through Sberbank? Note that the options for transferring money have increased: a payment from a mobile operator has been added, transfers have opened in post offices of the Russian Federation and in communication stores. The buyer is given a huge choice of transaction options, and he has the right to choose any of them. There are no problems with servicing customer accounts. You can still use popular e-wallets, as well as pay with bank cards. Including, you can use plastics that were previously tied to AliPay.

What to do if the payment does not go through

In most cases, payment for Aliexpress through Sberbank Online goes without any obvious problems. But sometimes the payment may be denied, or the transaction will not go through. In what cases does this happen?

Based on the reputation and reviews of the seller, you can get a complete picture of him

The main reason is that the buyer's card does not support the online shopping function. This most often happens with entry-level cards Maestro, Visa Electron. To check, you need to contact the bank operator and get comprehensive information on the functionality of your plastic. At the same time, you can find out if there are any problems with the account. This is also possible. The reason may turn out to be more banal - it's just that the plastic has expired. If there are restrictions on the card itself, then you will have to choose another payment option or take another card.

The second reason for the refusal of the transaction is the malfunction of the banking institution itself. Technical malfunctions can occur in any service. In this case, you can make a payment through another service or wait until technical problems are fixed.

Sometimes problems arise due to the fault of the trading platform itself. There may be several solutions to the problem here. You can change your order by choosing a similar product from another seller and try to pay for it again. Another solution is to clear the browser cache or use a different browser.

There are several reasons for delays in payment, most of them are temporary and go away on their own.

To avoid such problems in the future, it is better to link the card to the payment system immediately upon the first purchase. At the next order, all plastic details will be filled in automatically.

If none of the options for correcting remote rebirth works, then there are a lot of other options for transferring funds.

Payment on Aliexpress through the Sberbank terminal

You can pay for the selected product on the Chinese site in cash using a payment terminal. But this will require an electronic account in Yandex. Money". You need to follow this procedure:

• on the seller's website, after selecting the product, you must select the method of money transfer - "Yandex. Money";
• then click on "Cash";
• enter the necessary information to receive a check (personal data and telephone number);
• the phone will receive a code that will be needed when paying at the terminal;
• then go to the nearest payment device, and enter the received code and transfer money.

Using a bank card through terminals, you can also pay for purchases from Aliexpress

It should be noted that the payment will only go through if there is a sufficient amount on the electronic account, taking into account the conversion and commission.

Other payment methods on Aliexpress

In addition to the above methods of paying for an order on the Aliexpress website using a Sberbank card, there are other, no less convenient options. In the Russian Federation, all purchases on this trading platform can be paid for:

• through electronic wallets WebMoney, Qiwi Wallet;
• through the electronic payment service "Yandex. Money";
• system of international transfers Western Union;
• with the help of Bank Transfer;
• with a minimum order amount - from the account of a mobile operator (MTS, Megafon, Beeline, Tele 2);
• in the salons of mobile communication;
• at post offices.

There is another safe way of transactions offered by the bank - for those who are used to making systematic purchases not only on the largest Chinese website, but also in any other online store. The best advice for such "shopaholics" is to issue a virtual Sberbank card. She has a lot of advantages.

In it, we tried to describe in detail the entire process of buying on Aliexpress, starting with the selection of goods, their payment and delivery. Today we'll talk a little more about payment methods for goods from Aliexpress.

Aliexpress is currently one of the largest marketplaces on the Internet. But since this store is Chinese, a beginner may have questions about the payment method, delivery, and other subtleties of “foreign” shopping. Since you are dealing with many different sellers, the price of the same item can vary greatly. The cost of the product and delivery terms can be discussed with the seller after viewing all the data about it. This is really worth using even before paying for the order. Write a message to the seller, ask for a discount or something as a gift, this is quite normal, although no one guarantees you any discounts.

So how can you pay on Aliexpress?

Today (at the time of this writing, since everything is changing) there are several ways:

• Bank cards MasterCard or VISA
  
• webmoney
• Yandex money
• Western Union
• International bank transfer
• Alipay

Note January 2017 A: Now Alipay for use directly by foreign nationals is disabled. However, mobile payment and cash through terminals, communication stores and Russian Post were added to the payment methods.

Aliexpress is quite active in the Russian market. And every year they have something new. Including payment methods. Two years ago, some added Webmoney, this year (2014) they added Yandex Money. Therefore, the list of available methods may change.

Previously, a payment method was available via PayPal, now this payment method is not available on Aliexpress.

The best way to pay on Aliexpress, in my opinion, now is to pay with VISA or MasterCard bank cards.

After you have decided on the product, having learned all the information you need about it, you can safely proceed directly to payment. A verification code will pop up in front of you, that is, ordinary protection from a robot - enter it and click "place order". After a few seconds, the page with payment types will open.

Here you can choose the currency in which to count the order. In fact, whatever payment method you choose, the conversion will be done automatically. If you pay with a ruble card, it is better to choose payment in rubles.

You can also choose the payment method that suits you. Just mark this method from the menu.

The payment interface on Aliexpress changes quite often, so what you see now on Aliexpress when paying may differ from the screenshots in the article. It's not scary, the essence remains the same, while only the location of the buttons has changed and nothing else.

Payment on Aliexpress using bank cards

The advantages of paying with cards on Aliexpress are in their wide prevalence and availability. In Russia, now the majority already have cards and there can be no difficulties when paying with a card on Aliexpress, unless of course your card is intended for paying for purchases on the Internet. Some banks specifically block this possibility.

The disadvantage is primarily related to security when paying on the Internet in principle. In the event that your card details fall into the wrong hands, you may suffer significant losses. But this is a common problem of paying on the Internet, they have a relationship with Aliexpress, just like with any other site. And the advice is the same as everywhere else. Use a debit card, preferably one specifically designed for online payments.

Which cards are suitable for payment on Aliexpress

VISA, MasterCard and Maestro cards will do. It is worth noting some nuances:

• Maestro social cards issued by Sberbank are designed to work on the territory of the Russian Federation and are not suitable for payment on Aliexpress
• VISA Electron may or may not work with Ali. To find out if your card works, contact your bank. Only they can say for sure about the possibility of paying with your card abroad
• Some banks, in principle, limit the possibility of paying with cards on the Internet. Justifying this with concern for the safety of customers, while not forgetting to offer the issuance of cards “specially for paying on the Internet” for an additional fee
• If you do not have a credit card, then you can issue a virtual card in a matter of minutes both in QIWI, Webmoney and in many other systems

You can quickly find all payment methods supported by Aliexpress in the form of payment system logos. In the "Trust Us" list.

So how to pay on Aliexpress using a bank card.

Choose your card type VISA, MasterCard or Maestro. Enter data from the card. If confirmation by SMS is enabled for your card, confirm it. Everything!

After payment, Aliexpress can verify your payment up to 24 hours. All this time, your order may still be listed as unpaid. Don't worry - it's normal. After confirmation of payment, the countdown of the order processing time begins.

Payment using QIWI

The advantages of paying with QIWI stem from the disadvantages of paying on Aliexpress with cards. If you do not have a card and you do not want to start it, if you are afraid to show your credit card with a large limit on the Internet (which is basically correct), then please use QIWI. A quick way to make a wallet. Easy replenishment in various ways, including from a mobile phone account. Thousands of terminals for replenishing your wallet in cash throughout Russia and beyond. That is, if, for example, after reading articles on the site about shopping on Aliexpress, you are fired up to buy, but there is no card, then thanks to QIWI, you are separated from purchases not by 1-2 weeks and two trips to the bank for a issued card, but only 10 minutes for registration of a QIWI wallet and 5 minutes to replenish it. I practically don’t see any shortcomings here, well, except that if you have a debit card, then you certainly don’t need QIWI.

The wallet number in QIWI is your mobile phone number. Enter your number and pay. If you do not have a wallet in QIWI, then the payment will be debited from your mobile phone account.

How to pay on Aliexpress using your mobile phone

On Aliexpress, as such, there is no direct way to pay for an order using a mobile phone. However, you can pay by phone. To do this, select QIWI payment and enter your phone number. If you do not have a QIWI wallet, money will be debited from your mobile phone account. The commission depends on your carrier. Either way, it will be big. Therefore, I do not consider it reasonable to pay for an order on Aliexpress using a mobile phone.

Keep in mind that if you have to conduct a dispute, then the money returned in the dispute to the order paid through Qiwi is returned not to the phone, but to the QIWI wallet.

Addition from January 2017: At the moment, you can pay for an order for Aliexpress from your mobile phone account NOT using Qiwi.

Payment using Webmoney

Since July 2013, all purchases on Aliexpress can be paid using Webmoney. I pay for most orders on Aliexpress using Webmoney. It is a convenient and reliable payment system. But before you start using Webmoney, you need to get a wallet. For inexperienced users, this may seem complicated. If you do not use Webmoney, then I do not consider it appropriate to start it only for Aliexpress. But if you have a wallet, you use it, there are funds on it, then it is perfect.

So, in order to pay for an order for Aliexpress using Webmoney, select this payment method:

Click pay and you will be transferred to the merchant:

After a dispute is won, the money is returned to the same wallet from which they were paid. In my experience this happens very quickly. Within 1-2 days after winning the dispute.

Payment on Aliexpress using Yandex Money

Payment by Yandex with money for Aliexpress appeared in July 2014. In itself, the addition of another system, given the presence of QIWI and Webmoney, would not be so remarkable if Yandex Money was not a structure of Sberbank. And thanks to this, we were promised soon the opportunity to pay for orders through Sberbank Online and Sberbank terminals.

Payment by Yandex Money is obvious. Choose the payment point Yandex Money:

Here we select Yandex Money and follow the instructions. Now, in order to pay for overseas purchases through Yandex Money, you must be identified in Yandex Money. To do this, at least you need to provide your passport data.

Payment on Aliexpress through Sberbank terminals

To pay for an order for Aliexpress through a Sberbank terminal, select the Yandex Money payment method. Then the cash item. You will be given a code that you will need to enter in the terminal. After paying for this code in the Sberbank terminal, your order will be paid. At the time of writing this article, this function was working in test mode and I could not make a payment.

Some payment details

Remember that you need to pay for the goods on Aliexpress within 24 days: this is a fairly decent period that looks advantageous against the background of the conditions of many other online stores. If you do not have time to meet this period, the order will be canceled.

Regardless of the payment method, Aliexpress checks payments. It may take up to 24 hours after payment. All this time, your order may be listed as unpaid. Although the money will already be written off. Don't worry - it's normal.

You have 48 hours to pay for the order in cash. But it is better to pay as soon as possible. To exclude situations when you paid for the order, but while the money went to Aliexpress, the order was closed due to the expiration of the payment period.

Buyer protection on Aliexpress

For buyer's protection, Aliexpress offers "Escrow" system. The principle of its work is that after the transfer of money for the purchase, they are frozen in the account. Funds will only be released to the seller when you confirm receipt of the order, or after the specified delivery time has passed. This principle of operation will protect you from losing money and secure all payments. If the buyer did not receive the goods within the period indicated at the time of purchase, usually 15-50 days from the date of payment, then you can demand monetary compensation or even a full refund. In this case, you need to open a "dispute".

A dispute is a form of communication involving the Aliexpress administration, which, after listening to the arguments of each of the parties, decides who is right and, accordingly, returns the money to the buyer, or transfers it to the seller, depending on the situation, or offers to resolve the dispute in other ways. One way or another, you are well protected from direct deception.

The Aliexpress online store is a convenient platform for purchasing absolutely all types of goods, and after the first order you will see this for yourself. Paying for goods on Aliexpress is no more difficult than in any Russian store, and buyer protection is reliable and guaranteed.

Frequently asked questions about paying for purchases on Aliexpress

• Question: On my Aliexpress website, all prices are displayed in dollars, how can I make it display in rubles?
• Answer: At the top, on the right, there is a menu item “Delivery / USD”, select delivery to the Russian Federation and rubles there. Then all prices on the site will be displayed in rubles.
• Question: Can I pay for an order on Aliexpress from a mobile phone?
• Question: I did not receive the goods, opened a dispute, the seller confirmed it. Where and when will the money be returned?
• Answer: The money will be returned to you in the same way as you paid for it. Usually the money is returned within 10 days, however, in the case of paying for the purchase using qiwi, webmoney, these terms may be longer. If you paid via qiwi using a mobile phone, then the money will be returned to the QIWI wallet linked to your mobile number.
• Question: I have a ruble card, and all prices on Aliexpress are in dollars, can I pay with my card for purchases on Aliexpress and what will be the conversion?
• Answer: You can. Regardless of the currency of your card, you can make purchases in any currency supported by VISA/Mastercard. Conversion is performed automatically at the rate of VISA / Mastercard +% of your bank. According to the rules of payment systems, % of the bank cannot exceed 2%. But there are nuances. If you selected rubles when placing an order for Aliexpress, then the order will be in rubles and there will be no commission for conversion.

note

After the order on Aliexpress is paid, the seller begins to prepare it for shipment. This takes a certain amount of time. Preparation time is indicated in the lot. After that, the parcel is sent to the address you specified.

Note from January 2017: In 2016, Aliexpress hid the item in the lot about the timing of the shipment of the goods. This is very sad, because few buyers want to wait 60 days for shipment, like for example. However, there is a service where this period can still be seen - this is:

Fraud on Aliexpress

We already wrote that Aliexpress is just a platform, and separate independent sellers conduct trade on it. Aliexpress cares about the safety of customers, but first of all, you yourself should take care of the safety of your money. Follow basic safety rules.

• Never provide your payment information in any correspondence with the seller (Credit card numbers, passwords, security codes, etc.). If the seller offers you compensation on your card and asks you to provide its data, this is a scammer.
• Choose Your Seller Carefully
• Don't be fooled by the cheap

Read our article about one of the methods of fraud on Aliexpress. And don't say we didn't warn you ;)