How to change, correct a paid order for Aliexpress? How to change the size and color of an item in an order for Aliexpress after payment? Is it possible and how to change the size and color in an order for Aliexpress after registration and payment? How to change, fix on Aliexpress

When ordering goods on the Chinese Internet site Aliexpress, it is important for the buyer to correctly indicate his address in order to receive the package within the specified time. It does not matter if the address is written incorrectly before placing the order - in this case, it can be easily edited or indicated completely different.

What if the order is placed and paid? Here, customers are interested in whether and how to change the address in Aliexpress after payment.

If the delivery address on Aliexpress is incorrectly specified before the order is placed and paid, you should:

The system will redirect to a page where the changed address will be visible.

Can I change the address after paying for the ordered goods?

And how to change the address of the order to Aliexpress if the merchant has already confirmed the payment and is preparing to send the parcel? It is no longer possible to do this as described above. But there are 2 possible ways to solve the problem:

  1. Notify the supplier about the change in the delivery address of the parcel in the paid order by writing a personal message.
  2. Cancel an order while it is being processed. And as a reason, indicate - "Invalid delivery address."

In the first option, if the merchant has not yet sent the goods, there is a high probability that the address will be changed to the correct one. Why in personal correspondence with the seller you need to correctly specify all the necessary data about the recipient and his place of residence:

  • country;
  • region;
  • postcode;
  • locality;
  • street name;
  • house and apartment number;
  • telephone number.

Choosing the second option, the buyer will have to wait for the decision of the seller - it is required that the merchant confirm the cancellation of the order. In this case, the paid money will be returned to the customer within 7-15 days. After that, you can place an order again, but pay special attention to the correct spelling of the delivery address.

Paid order sent: what to do?

When the order is sent, and the delivery address was specified incorrectly, there is still a chance to receive the package at the correct address. The supplier provides, after sending the parcel, a track number that allows you to track the path of its movement.

As soon as the status in your personal account changes to “Arrived at the place of delivery”, you need to contact the post office. If there is a mistake in the number of the house or apartment, the issue is very easy to resolve - you need to provide a passport and provide a phone number. The supplier must indicate this information on the parcel. Then the postal workers will definitely give the parcel to the recipient.

The goods ordered on Aliexpress may be delayed if the postal code is incorrect. But in the end, it will still arrive at the specified address.

If many mistakes were made when entering the delivery address, then the parcel may arrive at the wrong post office. But with such a turn of events, the buyer of goods from Aliexpress can use the service of sending to another address. Why you need to contact the post office at the place of residence and write a corresponding application.

Knowing how to fix the shipping address on Aliexpress, you can easily deal with the problem situation. Before the order payment process, there is an opportunity simply. And after paying for the goods, in case of incorrectly entered information about the address, it is better to contact the supplier and indicate the correct delivery address.

How to fill in the shipping address correctly

Subscribe so you don't miss anything important

Read the article if you don’t know how to change an order for Aliexpress.

Any person wants to make profitable purchases, while saving the family budget. Aliexpress helps not only to save money, but also to buy any necessary thing for yourself, for your home, as a gift, for your family, and so on. This marketplace has everything you need.

  • If you have not yet registered with Aliexpress, then do it in a couple of clicks. Read how to quickly and correctly create an account on the largest trading platform in the world. You can also study the video instruction on this link and register on it.
  • It often happens that the order has already been placed, and then the buyer realizes with horror that the color of the product, its size or quantity was chosen incorrectly. Is it possible to somehow change these parameters, and how?
  • Read this article for information on how to edit an order after placing and paying. Is it possible to change parameters without canceling the order?

How to change, edit an order for Aliexpress after payment?

If you need to change the quantity of goods after paying for the order, then canceling the order is indispensable. Newbies in Aliexpress shopping often ask: how to change, edit an order for Aliexpress after payment, if you need to correct, for example, the quantity. I would like to just make one click and change the parameters, but this will not work. You will have to cancel. Here is the instruction:

Go to the Aliexpress website. In the upper right corner you will find an active link with a drop down menu " My Aliexpress". Click " My orders».

How to change, edit an order for Aliexpress after payment?

The site will redirect you to a page with a list of orders that you ordered before. On the right, under the price of the goods, you will find the button " Cancel the order". Click on it.


How to edit an order for Aliexpress after payment?

Now, from the drop-down menu, select the reason for canceling the order and click on this line.


How to change an order for Aliexpress after payment?

Click on the button " Send».


How to change or edit an order for Aliexpress after payment?

The seller will receive a message from Aliexpress that you want to cancel the order. He will confirm this action, and in a few days the money will be returned to you.

Important: You can not wait for the seller to give their consent to the cancellation and Aliexpress send you the money. Make a new order with the correct parameters, without errors. So you can save time and get the goods you need faster.

You can change the size and color without canceling the order. On Aliexpress, this often happens when the buyer mistakenly presses the wrong button, or even forgets to set the color of the product. To solve such and other problems, Aliexpress provides for the exchange of messages between the buyer and the seller. Read the instructions below on how you can change the size and color on Aliexpress in a paid order:

Open the main page and in the right drop-down menu click " My Aliexpress».


How can I change the size and color in a paid order on Aliexpress?

The site will redirect you to a page with information about active orders. Find in the line with this information " Shipment expected". Click on her.


How can I change the color on Aliexpress in a paid order?

A new page will open with your order that you want to change. Click on the link " Message to the seller».


How can I change the size of a paid order on Aliexpress?

Now in the form write your request to edit the color or size. But you need to write in English. You can translate in any online translator. For example, the text would be: Please change the color in the order No.——-". In English, this sentence should be written like this: Please change the color in the order No——-". Be sure to include your order number to make it easier for the seller to find it.


How can I change the size and color in a paid order on Aliexpress: how to write a message to the seller?

Click " Send". The seller will read your message, edit the order, and you will get what you need. Thanks to such actions, you do not need to cancel and then re-order the goods. Follow everything step by step and wait for the delivery of the goods to the post office of your city.

Video: How to cancel a paid order for Aliexpress?

Allows you to choose and buy goods for the whole family. Therefore, there are often cases when one user can place a large number of orders for all family members at a time and accidentally make a mistake in the transaction - for example, specify the wrong size. If you notice an error immediately after payment, then you can correct it. If you find an error after sending the order, then, unfortunately, you will not be able to do anything. Let's consider in more detail how to change the size to immediately after payment.

If you accidentally entered the wrong size, then in the order itself you will not be able to change the parameter. But still there is a way out of this situation. You can simply write a letter to the seller stating that you accidentally indicated the wrong size, and ask him to send the required one. The seller in this case will note this information and send you the correct size.

How to contact the seller to change the size after payment on Aliexpress

  • To contact the seller, go to "My Orders".
  • Select the desired deal and click on "Message to seller".

  • A field for entering a message will open in front of you. You need to write in English.

  • If you do not know English well, then use the online translator.

Write that you accidentally chose the wrong size and ask the seller to send the correct one. After a while, you should receive a response from the seller. In the details of the order, the size will not change, but the seller will definitely send you the right size.

How to change the size after payment on Aliexpress if the seller does not respond

If the seller does not respond to your letter within 1-2 days, then request the cancellation of the order. A good seller will always respond to the buyer and change the size or color. If he doesn't respond, it means he doesn't care much about his reputation, so it's worth requesting a cancellation and finding a better seller.

How to change the size after payment on Aliexpress. How to cancel the order

  • To cancel an order, go to "My Orders". Select the desired deal and click on the "Cancel Order" button.

As a result, a window will open in front of you, in which you will need to select the reason for the refusal. It's best to choose the first option, "I don't need this order," because sellers are then more willing to agree to cancellation.

It may take a long time until the seller agrees to cancel the order. Therefore, in order not to waste time, you can place another order in this store, only by specifying the correct parameters. But it should be borne in mind that the seller may, in the end, not accept the cancellation. Therefore, it is still better to wait for the decision of the seller.

Is it possible to change the quantity of goods after paying for an order on Aliexpress

If, after paying for the goods, you realized that you indicated the quantity incorrectly, then contacting the seller will not solve the problem. If you indicated less than necessary, then simply make another purchase and indicate the remaining quantity in the order. And if you have indicated more than necessary, then cancel the order. Since by contacting the seller, you will not be able to return money for an unnecessary product (until the buyer confirms receipt of the goods, the money for the order will hang on the balance sheet). But as mentioned earlier, the seller may not accept the cancellation, so as not to lose the deal. Therefore, it is best to cancel the order and write to the seller that you made a mistake with the quantity and want to reorder.

To avoid such situations, carefully check the details of the transaction before each confirmation of the order. Since a letter to the seller or order cancellation may not always work.

Happy shopping everyone!

How to change the color, size and other parameters of an already paid item on Aliexpress? Read about it in the article.

Millions of people buy goods on Aliexpress every day. Some of them are already experienced shoppers in the field of online shopping, while others are just plunging into this interesting area of ​​bargain shopping.

  • If you have not yet registered on Aliexpress, then urgently do it. Read on to find out how to quickly and easily create an account on the largest marketplace in the world. You can also register for them yourself.
  • Not always on Aliexpress everything works out the first time, especially ordering goods.
  • Often you need to change the parameters (color, size) after payment, but many buyers do not know how to do this correctly. Read the article for information on how to correct the parameters of an already paid order, and whether this is possible on Aliexpress.

If you need to change the parameters of a paid order, for example, its quantity, then you will have to cancel the order, since other methods will not work in this case. How to change, correct the parameters of a paid order on Aliexpress? Here is the instruction:

Go to Aliexpress, log in, click on the top drop-down menu in the right corner, and click on the tab " My orders».

Then on the page that opens, click " Cancel the order» next to the desired product.

This will open a confirmation window for this action. Follow all the necessary steps to confirm the cancellation of the order.

When the seller accepts your cancellation of the order, Aliexpress will be able to return the money to the account. This usually takes several days. After that, you will be able to place your order again, but already carefully filling out all the parameters in the form.

Advice: If you do not want to wait until the seller responds to the cancellation of the order and Aliexpress returns the money, you can place a new order with the new correctly entered parameters.

After paying for an order, many people often find that they did not check the selected color and size and clicked on the " Pay". The question immediately arises: is it really impossible to change this now, and if so, how to change the size and color in the order on Aliexpress after payment?

On Aliexpress, everything is done for the convenience of buyers, and you can change the parameters of a paid order, but you need to contact the seller. Follow these steps for this:

Go to Aliexpress, log in and go to the tab " My orders” in the drop-down menu at the top right, as shown in the picture.

Now find the order you need, click on the active tab " Write a message to the seller". If you made this order recently and it was the last one, then it will be located at the very top of the list of all your ordered products.

You should now see a message form. In it, you need to write your request to the seller so that he changes the color or size of the goods. But remember that you need to communicate with the seller in English. To do this, use any online translator.

For example, you need to write: Hello! I need to change the color of the ordered item in Order No.……". In English it should be written like this: Hello! I need to change the color of the ordered product in the order No……". Be sure to include the order number so that the seller can navigate. When the message is written, click " Send».

The seller will read your message and correct the order parameters. As a result, it will turn out that the order will remain paid, it will not need to be canceled, and you will receive the product that you originally wanted to order.

Video: How to Cancel an Order and Get a Refund on AliExpress!

Either there are questions about the correct indication of the address, then there may be problems with payment, etc. Even some experienced buyers may not know what are the nuances in ordering. For example, not all users know how to change the shipping method. Let's take a closer look at how to do this.

By visiting the product page, the user can view all available shipping methods for the offer on the "Shipping and payment" tab.

He will be able to choose the right method in three stages:

  • When the user decides to immediately place an order on the offer page. Before clicking on the "Buy Now" button, the buyer needs to click on the arrow next to the current shipping method.

In the window that opens, select the desired method. To do this, click on the radio button opposite the desired method on the left side. After that, click on the "OK" button.


Only after that you need to click on the "Buy Now" button. If you close the page with the selected shipping method and open it again, you will have to select the shipping method again.

  • When the user is about to checkout from the cart.


When placing an order from the basket, the user needs to click on the arrow next to the current delivery method, and in the drop-down list, he should select the required option. Only after that you should click on the "Order from this seller" button.

  • When the user has already started placing an order.


At the stage of placing an order, the buyer can still change the delivery method. To do this, click on the arrow next to the current delivery method.

You should change the shipping method before you pay for the transaction.

Is it possible to change the shipping method after payment on Aliexpress

There are times when a person, having paid for a purchase on a site, suddenly discovers that he made a mistake and indicated the wrong data. The same can happen with the shipping method. Usually, when choosing a free shipping method, users are not particularly interested in which transport company will ship their order. But for one offer, several free methods can be available at once (they all differ in delivery speed).

Some users still pay attention to what free shipping methods are available for an offer and choose the best one. But sometimes the buyer can forget about it, and, having chosen the free method by default, pays for the purchase, and then discovers that it was possible to choose another, more convenient free delivery. Or the customer wanted to choose expedited shipping but forgot to select it during checkout. It is important to know that after paying for the order, the user can no longer change the delivery method in the order itself. That is, he cannot enter his paid order and specify a different delivery method. But there are two ways to help solve this problem:

  • If you find out immediately after payment that you have chosen the wrong delivery method, then cancel your order and place it again. To do this, go to "My Orders", find the required order and click on the "Cancel Order" button.


This button will be active as long as the order is under dispatch. Once the seller submits your order, you can no longer cancel the transaction. But this method has several disadvantages. Firstly, the seller may not accept the cancellation of the order. Secondly, even if the seller accepts the cancellation, this may not happen immediately, but after a couple of days. In the same way, funds will be returned for a long time. During this time, the cost of the goods may increase. Due to this, the new deal will no longer be so profitable.

  • You can try to ask the seller to change the shipping method. To do this, select the desired order and click on "Message to seller".


Explain to him in a message that you accidentally chose the wrong delivery method and would like to use a different method. But this option is relevant only if you want to choose another free method. Or the cost of the required delivery will be exactly the same as in the incorrectly indicated one. There is also a minus in this method - the seller may not respond to the message.

Therefore, in order to avoid such situations in the future, it is necessary to check all the details of the order before each registration. Be sure to check which free shipping methods are available for the offer.

Happy shopping everyone!

Share with friends or save for yourself:

Loading...