112 ambulance call. How to call an ambulance with MTS: free mobile phone number. Room for all occasions

• from a landline telephone number 03 and 103;
• from a mobile phone (for all operators) by numbers 103 and 112.

As a rule, the connection with the operator "103" occurs within a few seconds, however, by calling "103" during the hours of mass incoming calls, you can hear the information of the answering machine: "Hello. You called the Unified Dispatch Center for Emergency and Emergency Medical Care of the city of Moscow, please do not hang up, we will definitely answer you.”

Wait for an answer, do not hang up - otherwise, dialing again, you will again find yourself at the end of the queue of calls to the line.

2. What should I tell the dispatcher when calling an ambulance?

• in short: what happened, what help is needed;
• the phone number you are calling from;
• the address where the patient is located (if a person needs help on the street, indicate clear guidelines; if a call to an apartment, indicate the place of the nearest arrival to the house, the number of the entrance, floor, code lock);
• surname, name, patronymic (if known);
• date of birth (if known) or age of the patient;
• your last name.

3. How to call a doctor at home?

The mobile phone is the most common means of communication, and has long replaced a landline phone, player, computer and game console. And in an emergency, a cell phone can save a life. However, if you need to call an ambulance from a mobile phone, you should not count on the number 03 memorized from childhood. Mobile communication with emergency services is carried out only by three-digit numbers.

Unified emergency telephone numbers

About 2 years ago, a system of unified emergency numbers appeared in Russia, which can be called from the phones of any telecom operators. Now you do not need to try to guess in a difficult situation and remember which operator belongs to which digital combination - to call an ambulance immediately, just call the toll-free number 103. All unified emergency numbers:

• 101 - call the fire brigade of the Ministry of Emergencies
• 102 - call the police
• 104 - call the emergency gas service

These combinations are easy to remember and will save you precious minutes in case you need emergency help.

Calling an ambulance from a cell phone through the 112 service

If an unforeseen situation has occurred, and you need to call an ambulance from a mobile phone as soon as possible, a person may get confused and forget about number 103. In this case, a single emergency number 112 (Russian analogue 911) will come in handy. Having dialed it, the subscriber can state the essence of the problem to the operator, and he will connect him to the appropriate department.

You can call a single number for free from a mobile phone of any telecom operator, while the balance can be zero or in the red - the call will still go through. Even a locked phone or a device without a SIM card is not a hindrance when you need to call an ambulance from your mobile. You can also call this number if you need emergency assistance from firefighters, police officers or the Ministry of Emergency Situations.

Despite the undeniable advantages of the 112 service, you must always remember that the connection does not go directly, but through an intermediary, which means that you can quickly get through to the ambulance from your cell phone, but not as you would like. During the switch to the desired unit, precious seconds are lost, which can cost someone their life.

Phone numbers for calling an ambulance from a mobile

One of the fastest ways to call an ambulance from a mobile is to call directly, using numbers that are different for each operator. They are gradually being replaced by single phones, but they still work. In order not to get confused and have these numbers always at hand, you should save them in your phone.

Call an ambulance by numbers, depending on the mobile operator:

Megafon, MTS, U-tel and Tele2 - dial 030;
Beeline - call 003;
Motive and Skylink - dial 903.

Calls to numbers of other emergency services are carried out according to the same principle, only the number 3 is changed to one of the following: 2 - police, 1 - fire brigade, 4 - gas service.

Moscow is one of the largest metropolitan areas in the world. Here, emergency situations arise daily, in which assistance can be provided. But for her to arrive on time, you need to know how to call an ambulance in Moscow. 03 will not always help. Special rules apply when calling for emergency assistance. This material will help to call an ambulance in Moscow in a timely manner, including from a mobile phone.

Short numbers for calling an ambulance

The main number for calling an ambulance in Moscow is

It works when dialing from landlines and mobile phones. It is important to know that calls to this number are free.

In addition to the number 103, the number for calling any emergency service is also valid -

The advantage of this service is that you can call 112 even in such cases:

• when the SIM card is blocked or not in the phone at all;
• when funds have run out on the personal account or the subscriber has gone "in the red" altogether.

Cases in which an emergency call is necessary

Qualified doctors of the Moscow ambulance are always ready to assist the victims, immediately arrive on call and take emergency measures to save health. However, each person should know in which situation it is necessary to immediately go to the ambulance, and in which one can take the necessary measures on their own or go to the clinic.

For example, many rush to the phone when the temperature is high. However, in most cases, you can bring it down on your own, having antipyretic drugs on hand. An increase in temperature is a natural protective reaction of the body during a cold. With proper drug treatment and adherence to the regimen, the patient's condition stabilizes within 2-3 days.

It is worth resorting to the help of emergency doctors when the temperature reaches alarming values ​​​​(above 40 ° C) or if it does not subside for more than 3 days.

An ambulance call in Moscow is needed in such situations:

• the occurrence of acute pathology;
• sudden exacerbation of a chronic disease;
• sudden manifestation of a dangerous disease;
• receiving a dangerous injury.

In the same time, for the treatment of a chronic disease without exacerbation, calling an ambulance is not only unnecessary, but also harmful. Here it is necessary to contact the attending physician in the clinic, who has information about the dynamics of the development of the disease, is familiar with the current state of the patient and knows what treatment was prescribed. While ambulance doctors prescribe potent drugs that are designed to one time quickly improve the patient's condition, eliminate the threat to life. For conventional treatment, such drugs are not suitable, they can only cause additional harm to the body.

You should not call an ambulance in order to receive recommendations for the treatment of a chronic disease, obtain prescriptions for drugs or a certificate. These actions are not within the competence of emergency physicians. For this, there are doctors or nurses in the clinic.

Sometimes an ambulance call ends with the fact that, after examining the patient, the doctors call a local doctor from the clinic to him, since this case is within his competence. But such a specialist could be called by the patient himself or his relatives, without going to emergency care. Time is wasted both for the patient and for the ambulance team, which may be needed elsewhere.

It must be remembered that a doctor from the clinic will come any day of the week, even a weekend.

Just do not forget to name the actual address of the patient's stay, and not the address of his registration. It also does not matter whether the patient has an insurance policy or not - the doctor will come on call anyway.

In case of an injury, you need to call an ambulance when there is a serious danger to health or life (for example, severe blood loss or pain syndrome). With a slight injury, you need to get to the clinic on your own or with the help of relatives or relatives, where doctors will provide the necessary assistance. A decision will also be made about the need for hospitalization.

When calling an ambulance in Moscow, you need to know that there are specialists in various fields in its staff. Both therapists and pediatricians work here. The right specialist will arrive as part of a team, provide emergency assistance and recommend further actions. If the doctor considers it necessary to hospitalize the patient, he will issue a referral to the appropriate department of the hospital.

Rules for communicating with the dispatcher

Having called an ambulance in Moscow, the subscriber, as a rule, quickly connects with the dispatcher. However, there are times when the line is overloaded, so the connection does not occur immediately. Then the machine will inform the subscriber that it is necessary to wait for some time, and as soon as the dispatcher is free, he will immediately answer. In order for assistance to be provided in a timely and high-quality manner, it is necessary to clearly answer all the questions of the control room employee and provide him with the following information:

• the essence of the incident. The more accurately the subscriber tells about what happened, the easier and faster the dispatcher will determine what kind of assistance is required in this case;
• phone number from which the call is made;
• the address where the patient is located. If it is not possible to provide an address, important landmarks should be provided to help the team find the right place. Information about the entrance number, the fastest way to get to him, the code on the door, etc. will help to get to the patient in time;
• Name of the patient (if possible);
• age of the patient (exact or at least approximate);
• Name of the person who calls the ambulance.

The dispatcher's questions must be answered quickly and at the same time clearly and accurately. This will help to send the team as quickly as possible and understand what kind of help the victim needs first of all. It is necessary to provide information about factors that may complicate the arrival at the specified address (for example, repair work).

If there may be difficulty in finding the specified address, it will be very helpful if the caller or another person comes out to meet the team and help her get to the patient.

In conclusion, the dispatcher must once again clarify the address, as well as the district of Moscow, and name the team that will be sent to the patient. It is also possible that he will switch the subscriber to the doctor of the advisory point.

How long to expect an ambulance in Moscow?

When an emergency call comes in, it is processed to determine the nearest emergency room to the patient. Today in Moscow there are about 60 such points.. In each of them there are several teams ready to go on a call.

The dispatcher will listen to the caller and determine the number and type of teams that are needed in this case. Each ambulance substation in Moscow has in its staff not only ordinary teams, but also specialized ones (for example, pediatric or psychiatric). In order for the dispatcher to determine the number of crews that need to be sent to the scene, he needs to provide information on the number of victims.

The ambulance will arrive at the specified address as soon as possible. But the specific time of arrival depends on many factors, for example, on the situation on the roads. Despite the fact that the ambulance, heading to the scene, uses flashing beacons that oblige this vehicle to pass, not all drivers adhere to this rule. Often, doctors are faced with blocked access routes to the scene. The irresponsible actions of drivers and other citizens often make it difficult for an ambulance to reach the victim.

When do you need to wait for an ambulance?

If the victim's family owns a vehicle, and the patient's condition allows him to get to the clinic without the help of doctors, it is better not to call an ambulance and not wait for its arrival. You can come to the hospital on your own, where doctors will quickly provide emergency care. You can also use taxi services.

Additional services provided by the ambulance station

By calling 103, you can also get advice from medical professionals. For this you can ask to be transferred to a counseling center. You can also reach him directly

Here, an experienced doctor will tell you what to do in a given situation, what measures to take to improve the patient's condition, and whether there is a need to call an ambulance.

And other emergency services present no difficulty for cell phone owners. In order to help your loved one in a critical situation in a timely manner, you need to know how to call an ambulance from your mobile phone.

How to call an ambulance, everyone knows very well since Soviet times. Set of simple numbers 03 allows you to quickly connect with the dispatcher and transfer the call to the medical team. But today there are several telecommunications companies in Russia (Beeline, MTS, Megafon, Tele2, and these are only the largest representatives), and all have their own numbers for emergency calls. And they must be firmly remembered, because human life depends on it.

The easiest way to call an ambulance is to try dialing the combination 03 * (numbers zero, three and an asterisk).

And you can find out about the current numbers designed to call doctors to subscribers of different operators below.

In Russia

All Russian mobile operators have introduced 3-digit numbers by which you can call an ambulance on your mobile phone:

On some older phones that do not support speed dialing, you will need to add an asterisk to the end of the number. Like this: 103*. All companies do not charge for such calls from their subscribers. As an alternative, you can use the number

Single to call any emergency service. Everyone knows the American rescue service 911, and so the number indicated above is a similar service.

Calls to a single number are possible even if the money on the personal account has run out, there is no SIM card in the cell phone or it is inactive. When you call 112, the signal goes to the satellite, which finds the nearest ambulance to the subscriber. Further there is a connection with the dispatcher of this point. This principle of operation allows you to call the right specialists most quickly.

How to call an ambulance from a cell phone abroad?

To call rescue services on the territory of the European Union, you should use a single number 112. It also functions in Ukraine and Belarus. In these states, as well as Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan and Mongolia, the number 103 is used to call an ambulance. In other countries, an ambulance is called by the following numbers:

• - Bulgaria;
• - Georgia;
• - Poland;
• - Croatia;
• - Hungary;
• - Moldova;
• - Romania;
• - Czech Republic;
• - USA, Canada (a single number is also used here);
• - Iran;
• - Japan, Korea;
• - Israel;
• - Afghanistan.

How to call an ambulance?

Which allow you to call an ambulance from your mobile, you also need to know how to act correctly so that help arrives as quickly as possible. First of all, you need to report the gender and approximate age of the victim. If more than one person needs help, you need to specify their number. It should be remembered that each outfit is designed for only 1 victim.

If the incident happened at home, you must specify the address, the number of the entrance and the intercom. If it is not possible to give an exact address, landmarks should be reported. You also need to tell who the caller of the brigade is and provide your phone number. In order to later find out more quickly about the fate of the victim, you can write down the number of the brigade.