How to disable the service on a megaphone live balance. Live balance service from MTS. What is “Live Balance” from MegaFon

MegaFon offers its subscribers many attractive and useful options, one of which is the “Live Balance” service. Activating this option will allow the user to constantly monitor the balance, data about which is displayed on the display of the mobile device.

Description of the service "Live Balance"

The subscription fee is charged every day in the amount of 1.5 rubles. If a number is blocked due to insufficient funds in the account, the subscription fee is not charged, but the service remains available.

The option works not only in the home region, but also in Russia, as well as in the international roaming zone.

Information about the account status is sent to your mobile or tablet without any sound alerts. The balance is updated automatically, after which the information is displayed on the screen. In the event that money is debited from the account for any paid services, changes in the balance status will be displayed shortly after the subscriber completes a telephone conversation, correspondence on social networks or another operation. During the connection, account information is not displayed on the screen.

Features of using the service

To find out if your mobile device supports this option, you need to dial *134# and click on the call. If the machine parameters are suitable for using the option, the display will show the current account status. The update will not occur because the option is not active. After rebooting the mobile account information will disappear from the screen.

If after performing any paid operation the balance data is not updated, then most likely the phone was unable to receive information about the balance change. Such failures could happen due to the fact that during communication the subscriber was out of the network’s reach (for example, he went down to the subway). The account information will be updated after the next paid transaction.

If you turn off your mobile device, your account information will be deleted from your phone's memory. After turning on the device, information about the balance will appear on the display after the first paid operation (logging into the network, sending a message, etc.). There is no need to reconnect the option.

Option in roaming

Outside of Russia, the option operates in almost all countries where it is possible to connect to a partner network with CAMEL roaming and SMS messaging support. In this case, data on the services provided will be sent to the Megafon provider in accordance with real time.

To find out whether CAMEL roaming services are provided in a given state, you need to go to the “Traveling the World” page and enter the name of the state you are interested in, and then click on the “Information about operators” button.

When visiting countries that do not support CAMEL roaming, account information may be updated with a delay.

How to activate the "Live Balance" service?

The following methods are available to activate the option:

• Go to your personal account, where you need to go to the “Services, options and subscriptions” page, find the subsection called “All services and options”, then select the desired “Live Balance” item and click on the connect button;
• Dial combination *134*1# and click on the call.

How to disable the service?

To disable the option:

• Go to your personal account, go through all the same steps as during activation, but now you should click on the “Disable” button;
• Dial combination *134*0# and click on the call.

The “Live Balance” service of the Megafon operator is quite useful: it allows you to track the balance on your smartphone in real time, which eliminates the need for the subscriber to regularly enter the USSD combination to check money. However, there is a catch that sales office consultants do not always notify SIM card buyers about - the “Live Balance” option is free only for two weeks after connecting (or activating the SIM card). After this period, the subscriber begins to pay 30 rubles per month.

For some, this amount seems too much to pay for a service that is not necessary; others are simply annoyed by the constantly displayed balance. In both cases, the question arises: how to disable “Live Balance” on Megafon.

There are many ways to remove “Living Balance”. Among them:

• USSD commands. To “reset” the service, you should enter the following combination on your iPhone or Android - *134*0#. After entering the combination, the question “Do you want to disable the service?” will appear on the screen. - you need to answer “Yes”. If we change “zero” to “one”, we get a combination for connecting “Balance” back. Important: in some sources you can find recommendations to use the command *134*2#, however, now this command is no longer active.
• Call. If for some reason you are unable to dial the combination, you should call the customer service number 0500, but in this case you will have to be patient - the operator does not always respond quickly. Another disadvantage is that you need to provide the last name, first name and passport details of the owner of the SIM card, and this is problematic if the user is not the owner. By the way: you will have to pay to activate the service through an operator, while other activation methods are free.

First of all, you need to follow the link lk.megafon.ru/login to the operator’s Personal Account and log in. Next, you need to go to the “Service Guide” - this section allows you to manage the services on the number. The service can be found in the “Finance and Expenses” group.

Finally, you can visit the sales office with a complaint against the consultants in person - conscientious sellers always inform you about the “Live Balance” service when purchasing a card. There is a possibility that by writing a claim, you will return the incorrectly written off money.

The Megafon operator provides its subscribers with the opportunity to view their balance online. This option is called “Live Balance”. Thanks to this service, users can control their balance, which is displayed on the mobile phone screen in exactly the same way as the date and time.

The “Live Balance” service is activated free of charge, however, for using it after a two-week period, a subscription fee is charged at a rate of 1.5 rubles per day. You can check whether this option can be connected using the command *134# . If the service is available to the subscriber, the current balance will be displayed on his screen. Connection testing is free, as it does not automatically enable this option. When you reboot the phone, the information will disappear.

You can disable Megafon's Live Balance service in any of three possible ways:

1. Disabling Live Balance via a call to the operator's number 0500 ;
   This method is one of the most understandable. However, to disable the option in this case, the operator will have to make sure that it is the owner of the SIM card who requests the deactivation. Therefore, you will have to provide your passport information for personal identification.
2. Disabling the Megafon Live Balance service using a USSD request;
   This action will not take much time. The information received by the operator during such requests is processed automatically and in a short time. The USSD request sent should look like this - *134*0# . After deactivating the service, a confirmation SMS message will be sent to the subscriber.
3. How to remove live balance on a megaphone through the user’s personal account:
   • go to

According to statistics, today the most common question when contacting customer support is information about the phone balance. But the number of such requests is gradually decreasing. Megafon creates various opportunities for subscribers to check their phone account balance. One of these opportunities is the Megafon Live Balance service, which allows you to see on the screen of your mobile device how much money is left on your balance.

Despite its capabilities, the service is not very popular as planned by the operator. The reason may be the unclear operation of the service, or the presence of a subscription fee. Recently, the service has been frequently advertised, but many users simply do not need it. Previously, Megafon provided a trial period without payment to try out the option. There is currently a subscription fee, which is debited from the account every day 1 ruble 50 kopecks Therefore, many users, after testing the option in operation, realize that it is not necessary, and are looking for ways to disable Live Balance on Megafon.

The service helps you track the current size of your mobile phone balance in real time. If the parameters of your mobile device meet the service requirements, the current balance of the Megafon SIM card will be displayed on the display. The information is updated immediately after any payment transaction is completed.

No sounds are played when updating balance data. If the mobile phone is turned off, then this data disappears from the screen, and then appears again when the amount of money in the account changes. If, after making a payment, you find yourself in an area where there is no Megafon network signal, the information will not be updated. Updated data will appear on the screen after completing paid actions.

Attention : Not all mobile devices support the Live Balance function. To check this feature, submit a free request * 134 # call button. If your device supports this feature, the current balance will appear on the display. Such a request is a test request and does not activate this service.

« Live Balance» is available for any mobile devices that support this option, that is, for smartphones, tablet computers and some simple mobile phones.

The cost of the “Living Balance” service

Let's get acquainted with the cost of activation and operation of the Live Balance service from Megafon. Activation and deactivation of the service is free of charge. Only daily payments in the amount of 1 ruble 50 kopecks

It is important to know : In some tariff plans, this service is included by default in the basic package of services when purchasing a starter package. If your mobile device does not support this service, you will still be charged a subscription fee.

Therefore, after purchasing a SIM card, it is advisable to go to your Personal Account and check what services are connected to your number; if necessary, you can disable unnecessary options.

Operating principle and features of “Living Balance”

Like any operator functions, Live Balance has its own operating characteristics. They are associated with the special technology on which the option operates. The user sees the usual account balance numbers on the screen. In reality, for them to be displayed on the display, every minute the mobile device exchanges information with the base station, the client base. When the number's balance changes positively or negatively, the readings on the phone screen change.

There are other nuances in the operation of the option related to the restrictions set by the Megafon operator. For example, the option is available only to those users who have no more than 5 numbers. “Living Balance” is provided to legal entities and individuals; in this case, the company does not differentiate between clients.

When traveling to foreign countries, this service also works and controls your account balance, as in your home region. The service is not available in all countries; you can find out more information on the operator’s website or a help desk specialist. There are nuances of this service that many subscribers do not understand. For example, after turning off the phone, information about money on the phone disappears from the screen. But the service is still valid. When you perform another paid action, the readings will appear again.

Due to the technical features of the option, the balance on the screen does not change during a conversation. But after the call ends, the data will be immediately updated. The same situation arises when sending text messages, using the World Wide Web and other paid activities. Information about replenishing your account balance appears quickly. The operator does not provide any additional fees for using the service when traveling to other regions or abroad.

To determine whether the “Live Balance” service is provided in the country where you are going to travel, the CAMEL roaming function, you will need to go to the “World Travel” section and indicate the name of the country of interest, then click the “Information about operators” link. If the state does not support such roaming, information about changes in account balance may appear with a delay.

When the phone is turned off, balance data is deleted from memory. Once enabled, the data is displayed again after the first paid action; re-activation is not required.

Similar offers from other networks

The emergence of such an opportunity for Megafon users prompted its closest competitors in the field of cellular services to think about developing similar functions for their users. For example, the "black and yellow" operator offers a similar option called " Balance on screen" At MTS this service is called “ Balance under control" The operating principle of these services is practically the same among different cellular companies, but the difference is only in the features of their provision.

The cost of paying for these services differs between different operators, as well as connection methods. But all operators offer activation independently or through consultants. This service is suitable for businessmen and business people who do not limit themselves in communication and find it convenient to see changes in the phone balance in real time. And account control in roaming conditions is generally a bonus.

Live balance Megafon - how to connect

To activate this service from Megafon, there are several different methods that are worth considering in detail.

1. The most common way to connect many services and options is to use the functionality Personal account. If you are already registered with this self-service service, then logging in will be easy. If this is your first time visiting, you will need to go through the registration procedure, which will not take much time. It is enough to indicate your phone number, receive a notification with an access code in response, indicate it and enter your Personal Account. Find the “Services and Options” tab in it, in which select “All services”. Opposite the name of the service " Live Balance» press the key « To plug».
2. Similar actions to activate this service can be performed in the mobile application " Megafon Personal account" This method is used if there is no access to a personal computer and the World Wide Web. Install the application from one of three online stores Play Market, Apple Store or Windows Store, depending on your mobile device - Android, Apple gadget, or an innovative Windows-based device from Microsoft. Launch the application by clicking on its icon on the main screen of your smartphone, iPhone or tablet. Authorization will take place automatically if a Megafon SIM card is installed in the device. Otherwise, you need to provide a phone number, get an access code, and log in. Next, in the services section, find our “Live Balance” and connect it.
3. An easier and faster way to connect is to use a short command. Dial USSD request on your mobile device * 134 * 1 # , send it with the call button. You don't need to do anything else.

Other connection methods

In addition to the methods discussed, there are several other options:

1. If you do not have a mobile phone, access to the World Wide Web and a personal computer, then there is another way to activate the “Live Balance” service - contact the help desk operator. To do this, call the toll-free number 0500 from your Megafon phone, listen to the automated informant’s prompts, and press the button that should connect you to a specialist. Ask your operator to connect Live Balance. Your passport details will be required. To call an operator from another cellular network or from a home phone, you must call the federal number 8800-550-0500 , the call will be free.
2. If you do not have access to any phones, the Internet or a computer, this issue can still be resolved. To do this you need to find the nearest service office or a point of sale from Megafon. Ask the salon employee to activate this service on your number. To do this, you will need your passport, if the SIM card is issued in your name, or a notarized power of attorney from the owner of the phone number.

After activating the service using any of the proposed methods, the subscriber’s phone receives a notification about the successfully completed operation.

How to disable Live Balance on Megafon

Despite some convenience of this service, many Megafon network clients still want to disable it and are looking for ways to do this. The main reason is the financial issue. Debited from the account every day 1 ruble 50 kopecks for the work of the service. To save money, many users decide that they do not need this feature, since there are many other ways to find out the phone balance, and for free. Let's look at several common ways to refuse the " Live Balance».

1. Using the Service Guide system - Personal Area. Customers of the Megafon operator are given the opportunity to manage the functions of the telecom operator through the Service Guide. In it you can activate or deactivate various options and services, and perform other operations on the number. You can also disable the Live Balance option. To do this, go to your Personal Account, as described earlier in the methods for connecting to the service. Disabling it is done in the same way.
2. Enter the USSD request on the keyboard of your mobile device * 134 * 0 # and press call. The service will be disabled.
3. Use the mobile application " Megafon Personal account", as indicated in the activation methods, and disable the service.
4. Call the help desk operator at the numbers listed above. Ask him to disable the Live Balance service and provide his passport details.
5. Visit the nearest communication store or service office, present your passport, and ask a consultant to disable the service.

After disabling the option in any way, you will receive a corresponding notification on your phone.

How to disable “Live Balance” on Megafon? This the service is designed to control your account at any time. And although the option is quite convenient, not all subscribers want to see the display on the screen.

Live Balance appears at the top of your phone screen.

If the subscriber is not satisfied with the capabilities of “Live Balance”, then he can freely disable it without lengthy step-by-step instructions.

Description of the “Live Balance” option on Megafon

To avoid constantly checking your mobile account, for this you can connect a special service called “Living Balance”.

When connecting, the operator provides 14 days of free use, after which a monthly fee will be charged per day (RUB 1.5).

Photo instructions for connecting the service:

Launching the application

Step 2.

Step 3.

Step 4.

Step 5.

Step 6. Reply SMS.

If the subscriber decides to re-enable the add-on, then the free two-week period will no longer be provided, and the fee will be charged from the first day.

Information from the phone screen is constantly displayed, so you can immediately see the change in data after a call or sending a message. The information is displayed without sound, so it does not distract the phone user in any way.

Interesting video:

The service operates around the clock, and information is updated regularly. The service is activated by simply dialing numbers *134*1# .

The option can also work in roaming, but then the prices for its use may change.

Photo gallery on the topic:

Request to activate the “Live Balance” service.

Notification from Megafon.

If there are network failures, the add-on begins to work incorrectly. A similar thing happens when you reboot your phone or turn it off for a while. The data is updated after the first paid transaction when the phone is turned on (the mobile device cannot store the debit from the account until it is turned off).

The balance is updated automatically immediately after the subscriber has completed a call or completed another paid transaction.

Megafon's website contains important information for subscribers.

Ways to disable the “Live Balance” service

Disabling the service is possible in three ways, which the subscriber chooses at his own discretion.

All manipulations are performed free of charge, so deactivating the service only takes extra time, but does not require debiting money.

Excerpt from the “Terms and Conditions of the Live Balance Service” posted on the Megafon website.

Perform shutdown possible not only on the phone, but also through an active account on the operator’s website.

Through the Service Guide system

Logging into your personal account starts from the online “Service Guide” page. Subscriber authorization is quick if you have an active phone number.

Step 1. Login to your Personal Account.
Step 2. Go to services
Step 3. Expand the full list of Additional Services.
Step 4. Click on the “Disable” button
Step 5. Confirm the action

“Service Guide” is a convenient addition that allows you to configure it yourself at any time with only an Internet connection.

Response information about disabling the option.

Via USSD commands

The command is typed in the usual format on the phone keyboard, where you need to disable the option. It consists of a simple combination *134*0# , which allows you to deactivate the permanent account update service in a short time.

Step-by-step deactivation:

Step 2. Reply SMS.

The method of dialing a USSD command is the simplest and fastest, which is why Megafon is the most popular among users.

Using the operator

You can also use the operator's help to disable the option. You can contact a specialist using a short number 0500 .

The operator can tell you how to disable the option yourself or will do it for you instantly, but for this you will need to confirm that the specified number is assigned to you, and not for a stranger.

Conclusion

Having learned what “Live Balance” is, the subscriber has the right to refuse to use the option, for which a fee is charged daily. The monthly amount you need to pay for using the add-on is 45 rubles.

If you don’t want to constantly see your account status on your phone screen, then it’s easy to disable the add-on, and you can choose one of the possible methods for this.

Step 1.

Combination *134# will help you quickly find out whether this option is currently enabled on your phone. To remove constantly displayed information from the menu, you do not need to have a positive score. If currently There is no money on the phone, then the service will not work automatically.

The option operates not only in the Russian Federation, but also in other countries where CAMEL roaming is supported.