Why doesn't the computer see the DVD drive? Solving the problem when the computer does not see the drive. How can you check everything?

Good day.

Owners of computers or laptops may encounter a situation where the drive does not see Windows 7 disks. However, 15 minutes ago everything was fine. What happened? In fact, as always, there can be many reasons. Most often, troubles are associated with the operation of some software. In addition, this is affected by a driver failure. And sometimes this happens as a result of failure of the drive itself. In this article I will tell you how to bring your device back to life.

The first thing that needs to be done is to establish the cause of the disease. So, first, let’s examine the portable memory itself. If there are no scratches or damage to the metal coating on the disk, proceed to checking the disk drive.

To do this you need to use various CDs and DVDs. It is best if they are licensed. If there are none, you need to use only recently recorded ones. Are you sure the problem is not in the portable memory? Let's move on.

It is necessary to check whether there is a response signal from the component. You need a little:

Think about what you've been doing on the computer lately. Perhaps some new software was installed on the equipment. Or vice versa - it was deleted. What to do in the latter case? The solution is to reinstall the driver. In the first step, you need to find new software and remove it.

By the way, you can find suitable software for your device on the website of the equipment manufacturer or motherboard developer. In addition, there is an option to use one of the programs that allows you to find the necessary software and install it.

In addition to all of the above, ordinary dust and hair from pets can cause problems with reading the drive. How to clean it from this? Open it and look inside using a flashlight. If he refuses to do this, we will use a paper clip and a special small hole on the front wall. And then, using cotton swabs and other soft tools, we clean it. You can see it in detail in the video:

Microsoft Fix it( )

If suddenly the above did not help, and discs are still not readable on your laptop or computer, you need to use special software. One of the most successful solutions is considered Microsoft Fix it. You can find the official software directly at developer website. The main thing is to choose the appropriate bit depth - 32 or 64 bits. In addition, it is better to pay attention to the assembly - maximum or home. Next we go through a series of steps:

We launch the installer, read the license agreement, and accept everything.





The application will launch a system scanner. We wait until the solution finishes working with the drive.

Then we select the appropriate help option.



A window will appear asking you to place the disc in the drive. The device will open on its own. We install portable memory (again, it’s better to use licensed or only recorded memory). Click " Further».

It happens that the next time you start the computer, Windows 7 does not detect the drive. You can often solve this problem yourself, without contacting customer service.

What to do if the computer does not see the Windows 7 disk drive

The reasons why a PC stops finding a CD/DVD drive can be both physical and software.

To correct the situation, the following methods should help.

Hardware check

If the device is not detected, then you need to check its functionality. There may be various reasons:

• No power supplied. Press the button on the drive to eject the CD tray. If it does not respond, then it turns out that no power is being supplied to it. Perhaps the PC was upgraded and the connectors were poorly inserted back. Check the connector that goes from the drive to the power supply.
• In the train. This cable connects the drive to the motherboard. To check its functionality, the best option would be to replace it.
• In the drive. Due to dust ingress during operation, the laser begins to malfunction and discs may not play. In this case, it is recommended to clean the head from dust, but to do this, the component will have to be disassembled. The best solution would be to purchase a special disk for cleaning the head from dirt. It is enough to insert it into the drive and start it.
• In the controller. If the problem is in the firmware, then you need to go to the manufacturer’s portal and download the necessary drivers. They are installed according to the instructions downloaded in one archive with drivers.

Bios setup

You should see if the seeder is visible in Bios. Each manufacturer has its own hotkeys for entering Bios. Most often, the “Del” or “F2” keys are used to enter. If you don’t know how to get into the BIOS, then you can read.

The “Main” tab displays connected disk devices. If you don't see "CD-ROM" on this page, you should look for the section to display it.

and set the value “Enable” on all ports.

Exit and save.

So, if the computer does not detect a device for working with DVD/CD discs, then you definitely need to check the permissions for it in Bios.

There is one more nuance. When the “CD-ROM” value is present in the BIOS, but is not displayed by the operating system, there may be a conflict between the motherboard and the drive activation mode.

Look at the contents of the “SATA Mode” item in the “Main” section. If you have a new drive and an old motherboard, then it may not fully support the hardware. Try switching SATA Mode to another mode.

Checking settings in the operating system

First of all, remember what software you installed recently. It happens that when installing games, they create a virtual space that can cause a conflict with the DVD drive.

Check the presence of hardware in the system:

• Right-click on the “Computer” folder.
• Go to the “Properties” item in the pop-up window.
• In the new window, on the left, select the “Device Manager” line and open it.
• On the right, go to the line “DVD and CD-ROM drives” and open it.
• See if your drive is listed there. And is there a yellow exclamation mark next to it?
• If there is a yellow warning near the CD drive, remove the driver. To do this, double-click on the line with your device, in the window that appears, in the “Driver” tab, click “Delete”.
• Reboot your computer.

When loading the Win7 OS, it will automatically update the software for the missing components.

When the CD drive in the system is detected as working, then:

• In the “Device Manager” content, go to the name of the drive and right-click the mouse to bring up the pop-up menu.
• Check “Device Status” there. It must be enabled.
• If not, then turn it on. If enabled, click “Disable”.
• Reboot your computer.

Check the result.

Reinstall the IDE and ATAPI drivers. To do this, find the “IDE ATA/ATAPI controllers” section in the “Device Manager” content and expand it. Remove all parameters from it one by one. When finished, reboot the system.

Use the Check Device utility

This program checks for the presence of connected hardware in Windows OS and, if it is unrecognized, reinstalls the drivers.

• Run the program Check Device.
• In the main window, open “Disk devices” and check the disk drive information.

If the drive is problematic, then in the top menu “Actions” you can select “Search for driver”.

Correct the registry

If errors appear when you try to reinstall the CD device, you need to delete 2 parameters from the registry "LowerFilters" And " UpperFilters». They may contain erroneous data. They can be found using the “F3” function key.

After deleting these entries, be sure to restart your PC.

Scan for viruses

There are viruses that block PC hardware.

Therefore, an antivirus program must be installed on your computer. It is not necessary to have a paid one; there are many free antivirus programs for home use.

In the case where viruses are to blame for the disappearance of the CD, it is possible to restore the visibility of the missing component using the DVD Drive Repair program.

Perform a System Restore

If the drive under Windows 7 is not visible and the failure occurred in the OS itself, then it is possible to restore the previous state by selecting a rollback point. This item is located in the “Control Panel” -> “System and Security” section.

When restoring, select the point at which the sidir worked. Upon completion of the procedure, the PC will reboot.

If the methods described above did not help, then the CD/DVD drive itself is faulty and you should contact customer service.

As you can see, the problem of why the computer does not see the Windows 7 disk drive is solvable. And the methods described above usually help eliminate the cause. Good work!

This problem is quite common, there can be many reasons, including: hardware And software.

The saddest option is complete breaking devices. If your drive has been in use for a long time and at some point stopped reading discs, then perhaps its service life is already running out, this situation is especially typical for laptop drives. Unfortunately, their resource is short.

DVD drive has failed

In any case, do not rush to get upset, test the drive on another computer, if it works there, there are software problems.

Make sure the drive is physically correct connected. Do you remember if it was turned off? Suddenly you forgot to connect it.

The hardware problem also applies laser clogging(dust on the lens). If the drive is displayed in the Computer section, but the discs are not readable, then perhaps the laser could simply be clogged.

You should open the device and use a simple cotton swab to carefully clean the head. Also for these tasks there are special discs on which cleaning agents are applied. Spinning such a disc in the drive will clean the laser head.

If the laser head completely broken, and not just clogged - you can, of course, try to take it to a service center, but it’s easier to completely replace the drive than to try to resuscitate it. Don't want to bother with installing a new drive? Can buy portable. It costs a little more, but it is much more convenient. You can connect it via USB port whenever you need.

Software causes of malfunction

The situation is simpler with software problems. The disk drive may be disabled in BIOS. Detailed instructions on how to enable it specifically for your BIOS version can be found on the Internet.

Remember at what point the drive stopped reading discs. You may have installed a program like Alcohol 120% or Daemon Tools. Emulators virtual disks can become reason broken DVD-Rom. In this case, you can try the following. Go to Device Manager. This can be done via Control, right click on the Computer icon.

Go to device Manager and make sure everything is in order there, in the section DVD drives and CD drives. In chapter IDE ATA/ATAPI controllers delete duplicate channels, if any. After that restart computer.

If this doesn't help, remove the software causing the failure and check the drive again.

In the manager you should also pay attention to the section DVD drives for the presence of non-working or . In this case you will need reinstall driver.

There is another option remove device And restart PC, this way you can start reinitialization.

Hello, friends. I decided to write an article on the topic: the computer does not see the Windows 7 DVD drive. The tips written below are also relevant for other versions of Windows.

Nowadays, probably few people use CD or DVD drives, but even if a breakdown occurs, do not rush to order a new drive. There are many reasons why it stops working. If the failure is in the drive, then you can solve the problem by knowing some secrets. I’ll say right away that the drive is not always the main problem. Next, you will learn about the main breakdowns and how to fix them. There is also a video at the end of the article with another solution to the problem.

Features of the problem

Try to identify the nature of the breakdown. Let's start by checking the disks. We take the disks and try to start them, if some of them start, then we begin to look for faults in the technical part. There is also a moment when a failure occurs during the operation of the operating system, then the disks are not readable at all. The same fate will affect disc recording.

How to solve the problem programmatically? Think about what programs were recently installed on your PC. Perhaps they were playing games. Sometimes during installation they arbitrarily install “their” virtual disks, which eventually conflict and problems appear with the DVD drive. Another popular cause of “breakdown” is the Alcohol or Daemon Tools programs - as you understand, they are needed to mount these same virtual disks. All of this can affect the operation of the drive.

How can everything be checked?

The answer is simple: remove the programs listed above and try to start the drive. If everything starts up and works, then the answer is obvious. If you haven’t noticed any changes, you’ll have to dig further. Another popular problem is driver glitches. In this case, use Device Manager. Go to “Control Panel -> System” or for those who are used to working with the keyboard, press “Win ​​+ Pause”, then select “Device Manager” on the left side.

If we remove the above software and open the device manager, we can still see the virtual disk drives installed by the programs we mentioned above. You need to look at them in the “DVD and CD-ROM drives” branch. Now let's use the right mouse button, menu and delete them. Then restart your computer. See if any changes have occurred.

What other actions can be taken? We list below:

— click the “View” menu, select “Show hidden devices”;

— find the “SPTD” driver in the device tree (it is located in the “Non-plug and play device drivers” section);

Is there a positive result? If not, move on. Find among the 2 or 4 controller channels in the IDEATA/ATAPI controllers section the one to which the DVD drive is connected. As a rule, each such channel has a different name. Open each channel one by one and look at “Device Type”.

What we are looking for is "ATAPI CD-ROM drive". What to do next? You need to look at the “Enable DMA” checkbox. If it’s standing, then remove it, if not, then put it up. Then reboot, look at the result. When everything started working normally with the option disabled, check the box and reboot again. Leave the working option. For best, the “Enable DMA” feature should be enabled. Sometimes this condition is considered the only possible one when Windows 7 is installed.

How else can you configure the drive?

Go to device manager and open the DVD drive there. Next, as in the picture, select your drive, click “Properties” and go to the “DVD Region” tab, see what region is indicated here. If the region is “Not selected”, then we leave it as it is and do not change anything. If the region shown is not yours, set yours. Please note that you can only change the region 5 times. Try additionally changing “Not Selected” to any other region. Reflashing will help you get everything back.

What to do next if there are no problems with the hardware?

• The first thing we look at is the train. Maybe you did something recently on your PC that could have damaged it. Replace it - maybe you have a spare one, or you can borrow a replacement from one of your friends to check, or buy a new one. Next, look at the power plug.
• Open the tray, blow out (as far as possible) the insides of the drive. Why is this needed? During operation, the DVD drive becomes covered with dust, this directly affects the operation of the laser. If there is a layer of dust on it, then the discs will not be readable or will be readable, but selectively.
• If you have previously encountered the repair of any equipment, then you can use this advice. Carefully disassemble the drive, soak an ear stick in alcohol and clean the laser eye with it.
• For those who are not good at repairs. Not everyone can properly disassemble and reassemble a DVD drive. Tip: Use a cleaning disc that has brushes. If the drive recognizes the disk, it will spin it and the brushes will remove dust from the laser.
• The second option is flashing the drive firmware. Try to find the firmware on the manufacturer's portal, download and follow the instructions for proper installation.

Also watch the video, it shows another solution to the problem

Updated – 2017-03-04

Windows doesn't see the drive. What surprises does the computer present to us? Going to bed and don’t know whether it will turn on tomorrow? or anywhere at all? This used to worry me all the time too. The most interesting thing is that the surprises are always different. One day, I suddenly discovered that the disk drive icon had disappeared in the My Computer folder on my system. Windows just doesn't see the drive. What to do? First you need to check the drive itself.

The drive tray itself extends and accepts discs, which means the problem is either:

1. in the train,
2. in the drive,
3. in the drive controller.

Most likely the reason is in the drive itself. But it doesn't hurt to check.

If the drive worked normally before, then let's try.

If for some reason it is impossible to restore the system, then we check whether our drive is visible in the BIOS.

If the drive is not detected in the BIOS, then check the cable (cable) that connects the drive to the motherboard. If possible, we replace it with one that is known to work.

I checked the drive with a working cable, but it is still not detected. Then we try to connect the drive to another computer to determine its functionality.

If the drive is working, then enter “ device Manager» ( Start – Settings – Control Panel – System – Hardware – Device Manager) . Check at the bottom on the tab " Are common" in the window " Application of devices » whether the device itself is turned on. If it’s turned off, then turn it on through the same window (just select the entry “ This device is in use (on) ».

Let's see if the entry contains " DVD and CD-ROM drives » our disk drive. And is there an exclamation mark on a yellow background next to the entry?

If there is an exclamation mark next to the drive, then we try to remove the drive driver (double-click on the name of the drive, select the “ tab Driver" and press the button " Delete"). Reboot the computer.

After rebooting, the system should automatically detect the drive and load the driver.

If the drive and cable are working, then this should help, but if not, then most likely you will have to fix it.

Let's try to boot any self-booting disk, having previously set the BIOS to boot from the CD drive. If the boot occurs and the disk opens, but Windows still does not see the disk drive, then we have a problem with the operating system. Here you need to first check the system for viruses, and then delve into .

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