Android Pay "Not supported on your device": why? What to do if Google Play services cannot be installed on Android Google play is not supported

Android application developers, when publishing programs on Google Play, have the opportunity to restrict installation on certain devices. If you try to install such an application, you will see a notification “Not supported on your device” and the “Download” button simply will not appear, as in your case:

Why developers do this and how it can be fixed will be discussed in this article.

What does the “Not supported on your device” error mean?

Developers prohibit the installation of their programs for a reason. Most likely, there is something in your tablet that does not meet the requirements for normal operation of the program. What could it be, for example:

• Android version is too old;
• No GPS or Bluetooth;
• Screen resolution is too small.

Also, the developer can limit installation on specific device models if, for example, during testing on them, any problems were identified.

Try downloading the required application not from the store, but simply from the Internet. When you try to install it, you will see a message from which it will become clear what exactly is preventing you from installing the program.

Of course, in this case, you need to be careful not to install a couple of viruses along with the desired application. We found the latest version of the Mi Fit app for you and checked it for viruses. You can download it from .

How to install an application from an APK file

To install the application, download it to the tablet's memory and launch it through any explorer, for example.

Before this, you need to go to “Settings” -> “Security” and activate the “Unknown sources” item (after installation, do not forget to turn it off, this is very important for the security of your device).

Please note that even if you manage to install the application manually, this does not mean that it will work correctly. Write in the comments the model of your tablet, the version of Android and what happened when you tried to install the Mi Fit application not from the Google Play store - we will tell you what you can do next!

Jan 30, 2018 13:24

BlueStacks is an emulator that should replace almost any Android smartphone or tablet. However, sometimes there are glitches. Sometimes users, when trying to launch a program or game, read a message from BlueStacks: “Not supported on your device.”

As a rule, this problem is solved by selecting the correct settings. The fact is that the program requires certain hardware characteristics (display resolution, the presence of communication modules, etc.), and sometimes it requires binding to a specific country or group of countries. Almost all of this is emulated by BlueStacks' own settings.

Correction

If you encounter this problem, then the first thing to do is:

1. Download the latest version of the Android emulator from the website.
2. Remove the program you have installed with all data.
3. Install the new downloaded version from scratch.

Now you can be sure that the software part is in order. As a rule, this is enough on powerful computers. On older ones, incompatibility may be caused by settings. In this case:

Another type of incompatibility is caused by the fact that the program is only available in specific countries. This applies, for example, to Pandora, Netflix and other popular streaming services or other projects subject to national legislation. In this case, you need to set the desired country in your Google profile. We recommend creating a new profile and immediately specifying the new country there.

Most often, you need a fictitious address in the USA. You should use an online service that provides the necessary fictitious data to pass it off as real to Google. Usually, if you are going to use paid services, you can pay for them through the web interface and use the application. If the services are free, there is one less problem.

This will help you overcome another reason why programs are not supported on your virtual device.

How to start using the Sberbank Online mobile application?

To start using the application, make sure that you have a Sberbank card with SMS banking connected. Download the application - open it and click the “Login to Sberbank Online” button - follow further prompts.

Can I install the Sberbank Online mobile application on several devices?

You can install the Sberbank Online mobile application on ten different devices.

I can't register in the mobile app. I am not receiving an SMS password to confirm registration. What to do?

Make sure that the card you use to register with Sberbank Online:

1. issued by Sberbank and on its front side there is the Sberbank logo,

2. still valid and not blocked

3. is not optional

4. connected to SMS banking

To check, send an SMS to number 900 with the text “Help”. If the problem persists, call the contact center at 900 from a mobile phone in Russia.

I can't register in the mobile app. The message “this user is not found in the system” appears. Why?

1. Check the card you are registering with. It must be issued by Sberbank, and there must be a Sberbank logo on its front side.

2. Make sure you are entering the correct login. If you are registering for the first time and do not have a login, click on the button “Don’t have a login or have you forgotten it?” and try registering using your card number.

3. Make sure that the card is connected to SMS banking - you will be sent an SMS to confirm your registration to the linked phone number. To check, send an SMS message “Help” to number 900. If the problem persists, call the contact center at number 900 from a mobile phone in Russia.

What should I do if I do not have SMS banking connected and I cannot continue registering the mobile application?

Connecting SMS banking is necessary so that we can send an SMS to confirm registration to your phone. There are several ways to connect SMS banking:

1. At a Sberbank ATM

2. If, when applying for a card, you indicated your current mobile phone number in the application form, to activate the service, simply call 900 from a mobile phone in Russia, provide the card number, control information and passport details

3. At the bank office - take your passport with you

What to do if your login is blocked?

If your login is blocked, call the contact center at 900 from Russia.

I'm entering my password incorrectly. What to do?

The code you created during your last registration is valid on all your devices. If you have forgotten your 5-digit code, simply click on the “Forgot Code” button and register again.

Why don’t I see a card, account or deposit in the Sberbank Online mobile application?

If you do not see a card, account or deposit in the mobile application, try logging out and logging in again - perhaps the information on them has not yet been updated. Also remember that the visibility settings for cards, deposits and accounts can be managed in the Sberbank Online Internet bank: “Settings” → “Security and Access” → “Setting the visibility of products.” Make sure that you have not previously disabled the products you are looking for in the settings. If you do not see the required accounts in the visibility settings, contact the contact center at 900 from a mobile phone in Russia.

When installing the Sberbank Online mobile application, errors appear: “error 24”, “error 491”, “error 504” and others. What should I do?

This error is not related to the operation of the Sberbank Online mobile application. To resolve the issue, contact your phone manufacturer's contact center or ask Google support.

If the problem persists, call the contact center at 900 from a mobile phone in Russia.

What kind of check is carried out every time you log into the Sberbank Online mobile application?

Login verification is necessary for safe use of the application: our application has a built-in antivirus that checks your device for threats - viruses and vulnerabilities in the firmware.

Why do I see the message “non-original firmware or Root access available” when I log into the mobile application?

This means that a threat has been detected on your phone that could potentially disable the protection mechanisms provided by the mobile platform manufacturer. To protect your funds, the application will operate in a limited mode - only transfers between your accounts and payments using templates will be available to you. You can carry out operations not according to the template, you can create a template either in your Sberbank Online personal account on your computer, or after eliminating the threats. For advice on eliminating threats, contact the contact center of your smartphone manufacturer.

When logging into the Sberbank Online mobile application, the ability to log in using Touch ID or Face ID has disappeared. What to do?

If your smartphone supports Touch ID or Face ID, first make sure that this function is enabled in the settings of the phone itself and in the settings of the mobile application (you can access it using a 5-digit code).

If everything is turned on, but Touch ID or Face ID is still missing, try resetting the registration (the “Log out” button on the 5-digit code entry screen) and go through it again.

This wallet (Sberbank Online) on the phone has long been loved by many users of Android devices. The same application that helps you forget the way to the ATM because of such little things as . At the same time, the functionality of the application is constantly growing, and delights smartphone owners with more and more new functions.

• Top up your e-wallet account.
• Pay for purchases online
• Pay for food delivery

Even 2 decades ago this would not have even been thought of. Agree, it’s convenient to make all the necessary purchases, pay bills and do many other things without leaving your home that you would have spent a lot of time on before. Getting used to good things, it is sometimes scary to imagine that one day you will discover that the Sberbank online application for Android does not work.

Sberbank Online does not work on the phone

In addition to its extensive functionality, the developers of this application pay a lot of attention to the main function that is sometimes invisible to us - Payment Security. It is unlikely that the popularity of Sberbank Online was high if the developer does not guarantee the safety of the money in the account.

That is why the program is acquiring more and more serious protection. Before launching, the application checks the Android device for safety, and if there is no danger, it provides you with all its Functionality. But there is another option - when you launch your pocket bank, you receive a message that the device is “infected”, either the firmware is not original or it is root. And yesterday everything was fine... why doesn’t Sberbank work online now?

Sberbank Online stopped working

Let's look at several possible reasons:

• You have rooted your device. It is important to remember - Sberbank Online does not work with root. Root rights for a phone is a hack of all security protocols. Some applications from the Internet require root rights to operate. These are advanced permissions that differ from those that the operating system is willing to grant to the program to maintain security. For example, to save your personal data. In any case, it doesn’t matter at all for what purpose the root was installed on the phone, something else is important - Sberbank Online does not work with root– Sberbank online for security.
• Not original firmware. Often, in order to update your phone, it is enough to install the latest version of Android through the smartphone settings. It happens that the manufacturer has not released updates for a long time, but all friends already have a new version of Android. If, while searching for the required firmware, you come across something interesting on the Internet, do not rush to install it, Sberbank Online does not work on non-original firmware e.
• Viruses. A message on the phone screen that the functionality of Sberbank Online is limited due to viruses in your device is a sure sign that you need to install an anti-virus application and scan your phone.

Recently, we have learned to bypass the reasons why Sberbank Online does not work well with third-party applications that mask root rights or disable Sberbank Online security protocols.

If one of the listed reasons for the application not working gave reason to search the Internet for possible solutions, then there are several of them:

1. Use an antivirus.
2. Remove root.
3. If it doesn't help, reflash it with standard firmware. And another option is to forget about security and risk your money, disguise the root and disable the security of the application.

The main point when choosing what to do is to consider what will be more expensive in the future.

Sberbank’s services are used by many residents of Russia and the CIS countries, which means the popularity of the accompanying software - the official mobile application. This is a useful mobile utility that makes using the service comfortable and simple. Very often, when installing the Sberbank Online program on their Android, the user receives the message “Not supported on your device.” Today we will tell you why this problem occurs on your phone and how to fix it.

Reasons for incompatibility

The failure itself, in mass form, arose recently. This is primarily due to the latest updates to the program (7.8.3), which no longer supports outdated versions of Android; now version 4.1 or later is required for successful installation. This approach is related to the security of customer data, which is at risk in outdated firmware.

Not supported on your device – Sberbank Online

In general, the following factors cause installation failure:

• inconsistency of device characteristics and possible problems when using the application on the device;
• lack of support for the Android version itself;
• ban on the use of software in your region (country).

All the reasons can be dealt with, and this is done quite simply. If you don’t know what the problem is in your case, then you will have to try all solutions.

Solution

So, let's start with the simplest thing, namely, preparation. Disable root on your phone, if it has one, check your device for viruses. Before trying other methods, try cleaning the temporary files of the Play Store application on your device. Clearing Market data is done like this.

1. Go to: Settings\All applications. Select Play Store from the general list.
2. Clear cache, wipe data and reboot.

Please note that this procedure must be performed after each method described below.

Mismatch between characteristics and Android version

This problem often occurs when using non-branded devices. A download ban is much less common with famous brands. In both cases, we will have to change the device model so that the Play Market considers the device compatible. This can be done manually, or using utilities like Market Helper or BuildProp Editor. Please note that we will need root access.

By the way, read this article too: An error occurred in the Settings application - what to do

Substituting a model using Market Helper:

After downloading and installing the software, do not forget to go to Market Helper and restore the default values, and also disable rooting, otherwise banking will not start.

This utility changes values ​​in a system file build.prop, but you can do this yourself.

We recommend that you first copy the file to another directory, and when it is no longer needed, simply replace the changed one build.prop to the original one. Please note that for manual and automatic substitution it is necessary clear temporary files Play market. After this, you will need to log into your account and activate the new device.

Location spoofing

Any VPN service is suitable for these purposes. As an example, you can choose TunnelBear, Turbo VPN, etc. Here you will need to register and change the IP address. We recommend choosing Russian cities. And, of course, after installing the Sberbank Online service, you need to disable the VPN.

If version 4.0 and below

If the version of your device does not match the one requested by the application, for example 4.0 and lower, then try downloading an earlier version from Trashbox and installing it. I recommend this version because all files are checked for compatibility with the developer’s digital signature. Unfortunately, when working with outdated versions of Sberbank Online, problems may arise, which we are talking about. The last option would be to upgrade from 4.0 to a higher version, at least 4.4. It’s possible to go higher, but you need to see whether the phone itself can handle it or not.

What if this didn't help?

In this case, try downloading the apk file separately. It is better to download the installation from popular resources, such as Trashbox.ru. But if you want it simple, then the apk-dl.com service can help. Instructions:

1. Open Market in your web browser and find Sberbank Online through it.
2. Replace in the link: play.google.com/… with apk-dl.com/…
3. You will then be redirected to a page with a link. Download the installer.
4. Launch it from your phone's memory. To do this, you need to allow apk installation in the settings.

These tips should help to varying degrees in solving the Sberbank Online installation error - Not supported on your device. As a last resort, write to the official support of the bank, in the question indicate your phone model, firmware version and briefly describe the problem.