There was a glitch on Instagram. How to fix photo processing error in Instagram app on Android? Why do such errors occur?

Often, when trying to log into Instagram or create a new account, the error “There was an error trying to log in to Instagram” and “Unfortunately, an error occurred while creating your account. Please try again later." Let's figure out what causes the problem, and below we will give recommendations on how to fix it.

Usually such failures are of the same nature; first, let's exclude the most obvious options. To do this, look at the list below and make sure everything is in order:

  • Check the time and date on your device - due to a date failure, problems appear when logging into your account.
  • An outdated version of an application is rare, but developers can specifically “Keep Out” the program if the old version had vulnerabilities or bugs.
  • Temporary error or technical failure. Such problems are quickly fixed by programmers within a few hours.
  • A lot of garbage in the application cache or temporary data.

As we see, there are not many main problems, and to solve them, it is enough to do the most obvious things.

Error solution

First of all, we check the day of the week and the clock on the device and set it to the correct one for your time zone.

If the error persists, connect to the VPN network and try logging into the application again.

More ways

If you have already tried all the methods above and the error remains, the problem may be related to your IP address. Message: “Sorry, there was an error creating your account. Please try again later" also appears when bots and spammers attempt automatic registrations. This is a kind of developer protection and the error may be caused by your ISP blocking IP addresses. There are several options:

Lifehack with time blocking

The following steps help many users resolve the error. To do this, you again need a laptop or PC with internet. We go to the Instagram website through a browser.

  • Open the settings and scroll to the very bottom. There, click “Temporarily block my account.”
  • In the next step, click “Login problems”, confirm the actions and block.
  • After which we don’t log into the account for several hours - 2.3 hours will be enough.
  • After the allotted time, we try to log into the account again after mobile app.

Don't worry, temporary blocking will not affect the deletion of your account. However, remember that you perform all actions at your own peril and risk: do everything carefully and carefully.

Conclusion

I hope you were able to log into your account and the message “an error occurred, please try again later” will disappear on Instagram. Write in the comments which method helped you - this way you will help future readers. Also let us know if the problem is not solved - we will describe less popular, but still working methods.

When using the official Instagrm app for Android, users may see the message “Sorry, there was an error processing the photo.” As a result, the process of adding a photo to your feed will be interrupted and you will have to start editing from the very beginning. We will tell you in this article how to fix this problem and continue posting photos on Instagram.

Reason for the error

The exact reason for the appearance of this error is not known, but through observation it was possible to find out that it does not occur at the stage of processing the photo, but at the moment it is uploaded to the Instagram server. In the first editing step, users select a photo from the Gallery, edit its shape, and proceed to apply effects and filters. At the last stage of editing, when a caption is added to the photo and services for automatic publication are selected, the photo is sent to the server in the background. It is at this moment that users see the message “Unfortunately, an error occurred while processing the photo.” Since there is only an OK button under this message, there is nothing else to do but click on it. After clicking, the publishing process is interrupted automatically, all changes made are canceled and the application returns to the stage of selecting a photo from the Gallery.

The official Instagram support service reports that the problem is known and work is currently underway to fix it. It is not yet known when the fix will be released, so we recommend using one of the two instructions below.

Rolling back an application version

Since the problem does not occur with all users, but with owners of several specific versions, we suggest installing a proven and guaranteed working version of the Instagram application as a temporary solution.

  • Uninstall the current version.
  • Go to Google Play > Settings > Automatic app updates. Disable auto-update to avoid having to install a new version again.
  • Download the application from this link and install using any file manager. This is the same official client that you installed, but it was released a little earlier and has version 6.9.1.build.4961472.

Please note that to check the functionality of new versions, you will need to update Instagram manually, but if the error reappears, you will have to repeat all the procedures described above.

Disabling GPU acceleration

Users of Android 4.0.x (Ice Cream Sandwich) are advised to follow these instructions as the issue occurs regardless of the installed version of the Instagram app. To resolve the error, you must disable GPU acceleration. To do this, perform the following manipulations:

  • Open your device's Settings.
  • Go to the very end of the list of categories and find the About phone item.
  • Open it and scroll through all the information to find the Build Number. Click on this item seven times. This will activate developer mode.
  • Go to Settings > Developer options.
  • Uncheck the Speed ​​up GPU checkbox.
  • Restart your smartphone and check if Instagram is working. The error should be resolved.

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Of all the abundance of social networks, Instagram stands out especially clearly - a popular service aimed at publishing photos and videos, creating self-deleting stories, broadcasting, etc. The user base is updated daily with new registered accounts. Today we will take a closer look at the problem when creating a new profile fails.

It would seem that registering on Instagram is a simple process that should not pose any problems. However, in reality everything is different - every day many users cannot complete this process, and a similar problem can arise for various reasons. Below we will look at typical reasons that may affect the occurrence of the problem we are considering.

Reason 1: The email address or mobile phone number you provide is already linked to an Instagram profile

First of all, if you have already registered an Instagram account using the email or phone number you provided, then the problem can be solved in two ways: use a different email address (mobile phone) for registration or delete the existing Instagram account, after which you can register a new one.

Reason 2: Unstable Internet connection

No matter how trivial this reason may be, if you register from a smartphone, make sure that you have active network access. If possible, connect to another Internet source, since the cause of the problem may be a network failure.

Reason 3: Outdated version of the application

As a rule, most users register on a popular social network through the official mobile application developed for mobile operating systems iOS, Android and Windows.

Follow one of the links below to see if there is an update available for your current app. If yes, you will need to install it.

And a small point about outdated versions of mobile operating systems: if you are a user of an iPhone with iOS below version 8 or an Android smartphone below 4.1.1, then in your case the latest version of Instagram will not be available to you, which means there is a high probability that It is precisely because the operating system is out of date that you have a problem with registration.

Reason 4: existing username

You will not be able to complete registration if, when filling out your personal data, you indicate a login that is already used by an Instagram user. As a rule, in this case, the system displays a message that a user with this login is already registered, but even if you do not see such a line, you should try a different login option, be sure to write it in English.

Reason 5: using a proxy

Many users use tools on their smartphones (computers) that allow them to hide their real IP address. This action allows you to easily access sites that have been blocked in the country.

If you use any proxy tool on your device, be it a browser, a special add-on or a downloaded profile, then we recommend that you delete all VPN settings or try to create a profile from another gadget.

Reason 6: Application crashed

Any software may not work correctly, and the most realistic step to solve the problem is to reinstall it. Just remove the installed Instagram application from your smartphone. For example, on an iPhone, this can be done by holding your finger on the application icon for a long time until the entire desktop shakes, and then clicking on the icon with a cross and confirming the removal of the application from the gadget. Uninstalling the application on other devices is done in much the same way.

After deleting, be sure to download the latest version of Instagram from the official store for your device (you will find download links in the article above).

If it is not possible to reinstall the application, register through the web version of Instagram, which can be accessed from any browser.

Reason 7: Operating system failure

A much more radical, but often effective step in solving the problem is resetting the settings on a mobile gadget that cannot be registered. This step will not delete downloaded information (photos, music, documents, applications, etc.), but will get rid of all settings that can lead to conflicts in the operation of some applications.

Removing Settings on iPhone

Removing settings on Android

For the Android OS, it is quite difficult to say exactly how the settings will be reset in your case, since different smartphones have different versions and shells of this operating system, and therefore access to a particular settings menu item may vary greatly.

Reason 8: the problem is on Instagram's side

A more rare cause of the problem, which you can lean towards if not a single method described in the article could help you solve the problem with profile registration.

If the problem is really on Instagram's side, then, as a rule, all problems should be resolved as soon as possible, that is, you should try to register again in a few hours or the next day.

These are the main reasons influencing the inability to register your personal profile on a popular social network. We hope this article helped you solve the problem.

Any system update is usually accompanied by glitches and network failures. Often a message appears that an error has occurred in the Instagram application. Recently a new problem appeared when logging into your account from your phone. This is not surprising, because in the pursuit of new software, developers may miss some important points. Although with the right approach the situation is quite easy to fix. In the article we will focus on the problem - the message “sorry, an error occurred”, which crashes when entering the website instagram.com.

We will answer the question of those who are interested in what to do when the message “sorry, Instagram error” appears when logging into your profile. This can happen both when linking an Instagram account to a Facebook page, and for other reasons. The failure is in no way connected with the profile itself, because when logging in from another device or PC, the client sees that everything is functioning perfectly. Let's consider a method that will allow you to get into your personal account.

  1. Go to instagram.com.
  2. When you sign in, click on “help signing in,” the button located just below the “sign in” link.
  3. Enter a nickname for your profile and click on the “send login link” button.
  4. Receive a confirmation link to your account email.
  5. Follow the link - be sure to use your mobile phone. It is important that you have email software on your phone.
  6. When they offer to launch the Instagram application, agree.

If everything is done correctly, you will be transferred to your personal account.

There are other solutions. Used when: it’s not possible to switch from the phone, but everything works fine on the PC, if there is a problem in the Android settings that requires a reset, or the problem occurred on the IOS iPhone/Ipad.

Instagram gives an error when working

The problem may lie in the incorrect operation of Instagram itself. There are also options to correct the situation here. The developers recommend reinstalling Instagram or updating to the latest version. Most users have auto-update disabled to avoid additional traffic costs. An older version of an application may begin to malfunction, working worse after each new download. To find out the version, go to the AppStore or GooglePlay online store - there you will see whether you have the latest version of Insta.

It happens that the version is new, but the application is still buggy. Then they talk about incompatibility or malfunction of the shell. Recently there was a similar glitch, and millions of users received a message that Instagram errors had occurred. The solution here is somewhat absurd - install the old version of the program. But often this approach helps immediately. Users for whom neither option worked are recommended to write to technical support and indicate in the message exactly what difficulties arose, with a detailed description of the situation.

Why Instagram doesn't work, it says errors have occurred

Glitches are inevitable when running applications. Basically, the human factor is manifested - either the developers or the users themselves are to blame. In this section, we will look at what causes the problem to appear on Instagram. To do this, we list the main factors that cause device failure. It could be:

  • a general problem with the service system that occurred on the developers’ side;
  • there is not enough space on the client’s device for normal operation;
  • the authorization form was filled out incorrectly - an error was made when writing the name or password;
  • the application has not been updated for a long time;
  • Instagram account hacked/blocked;
  • Internet connection is of poor quality or there is no access;
  • The phone does not run the program because its model is outdated.

Each glitch has its own effective solution, so fixing errors in Instagram applications is not difficult. Which system - Android, iPhone, iPad - does not matter. If you cannot access the settings through your phone, you can use recovery technology using a personal computer.

"Sorry, an error occurred, please try again"

Many people complain that yesterday everything worked without problems, but today Instagram started giving an error. Usually it's all about a failure of the service system. To study statistics and other information about the service, there are special programs, some of which work online. You can search the Internet or, for example, use the link http://downdetector.ru/ne-rabotaet/instagram. In the search results, you will find out the exact schedule of failures hourly, recommendations and reviews of those clients who also could not open an account, you will be able to view a map of failures, and also why certain problems are shown more often.

To make sure that such a problem is relevant, we list the times of five Instagram shutdowns for June 2020: 05.06 at 16:00, 23.05 at 14:20, 21.05 at 17:40, 18.05 at 17:00, 11.05 at 15:16. Accurate information from the issue of a specialized service will allow you to determine whether difficulties are occurring due to a general failure or whether only you are encountering a problem. In the case when Instagram does not function due to a system failure, the average user is unable to influence the situation - he just needs to wait for some time.

Error on Instagram - solution to many problems with the operation of the application

A way out can be found in almost any such situation. So, when you see the message “sorry, there was an error in the instagram app android”, use one of the following recommendations.

Method 1. Log into Instagram via Facebook. For those who connected both social networks, it will not be difficult to figure out the problem. Just log in via Facebook linked to your personal Instagram profile.

Method 2. Open Instagram from another phone - this method also often works.

Method 3. Go to the web version of Instagram. This way you can at least view the feed.

Method 4. On a laptop (excluding macbook), you can access your instagram account through a special version of the application for Windows. Link (if you haven't already) your Facebook account. So you can always use method No. 1.

Method 5. Erase the application and install it again - this method also works.

Method 6. Log in to the web version and go to settings. Find “temporary account blocking”, then “login problems” and confirm the request for temporary blocking. Wait about 3 hours and return your account using your login. For many users, the site opens through this method.

Method 8: Use “sign in help.” Enter your email in the field and click “send email”. In the response message, follow the link and follow the instructions.

Method 9: Reset your device to factory settings after backing up the information stored on your smartphone.

The Instagram error on Android is not serious and has a large number of solutions. Users cope with it without much difficulty.

Instagram has long ceased to be a social network for fashionable young people or hipsters. An Instagram account is as common as a VKontakte or Twitter profile. But those who decide to join the multi-million army of photography enthusiasts may be in for an unpleasant surprise right at the very beginning.

Often during initial registration an error appears, the text of which does not explain anything at all - “Unfortunately, an error occurred during account creation. Please try again later."

In fact, in this way the service is protected from spammers - this is a protective mechanism. But we are respectable users and just wanted to register. What to do?

Reboot the router/modem

This is necessary for your computer to receive a new IP address. The exception here is for those who have a static “white” IP address - the advice will be powerless. For everyone else, simply reboot your device.

This can be done either mechanically - simply unplug the modem from the electrical outlet for 10 seconds and turn it on again, or programmatically, if for some reason you cannot get to the router - access the modem through the address in the browser (in the vast majority of cases This 192.168.1.1, username and password - admin/admin) and reboot. Here's what it looks like on an Asus router:

Turn off the proxy server in the browser.

As mentioned above, Instagtam protects against bogus registrations, so having a proxy enabled in your browser will prevent you from registering. If you don’t understand what we’re talking about and have no idea, what other proxy server do you have?

The interesting thing is that you may not even know that you are using it. How can this be checked? Let's look at the example of the Google Chrome browser:

Go to settings through the button in the form of three dots at the top right and select "Settings"

In the window that opens, click "Network configuration"

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