Hard reset is not done. How to reset your tablet to factory settings. Method without applying settings, using code

Has your phone become too slow, freezes when loading, or won’t turn on at all? It is necessary to restore the system to factory settings. Resetting Android to factory settings is not as difficult as it may seem at first; in this article we will describe in detail the entire process from A to Z.


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Has your phone become too slow, freezes when loading, or won’t turn on at all? It is necessary to restore the system to factory settings. To switch to Recovery mode, you need to turn off the phone and then press the key combination. Each manufacturing company has individual combinations.

The most common is to simultaneously press one - or two - buttons that control the volume level and the “Power” key. The most popular companies use the following combinations:

  • “LG” - “Power on” + “Volume up”; after the logo appears, release and press this combination again;
  • HTC, Nexus, Xiaomi – “Power on” + “Volume down”;
  • Lenovo and Motorola – both buttons responsible for volume + “Power”.

After loading Recovery mode, the user will see system lines with different names. Select the line “wipe_data/factory_reset” and confirm the selected action. The phone will perform an operation for some time to reset new and restore old settings. Upon completion, the owner of the gadget will only have to click the line “Reboot_System_Now”. The phone will first turn off and then reboot with the restored Android system.

The phone must be turned on. To return your Android device to factory settings, go to the general settings section. There we find the “Restore and reset” item, where we select the “Reset settings” action. After this, the system will warn the user about deleting the data and ask you to confirm the operation. After completing the procedure, the phone will reboot and launch the operating system with the old settings.


The owner of the phone must go to the dialing menu and enter a code combination consisting of numbers and symbols. Manufacturers program their products differently, and the codes change over time. Therefore, for each specific model, especially less common ones, it is better to check the code on the Internet.

However, there are a few of the most popular combinations:

  • *#*#7780#*#
  • *2767*3855#
  • *#*#7378423#*#*

After entering one of them, the system will return the phone to its original software state.

How to avoid losing data when resetting Android settings

Restoring default settings will result in the loss of all data stored on the phone. All programs, documents, video and audio files, pictures, passwords and contacts are deleted by the system.

  1. Transfer data to micro SD drive. If you purchased an external drive when purchasing your phone, all the necessary information can be copied to it using a file manager. If you do not have a card, you can purchase it immediately before you return the factory settings to your Android smartphone.
  2. Data from your phone can be saved by uploading it to the Google Drive application. In essence, this program is an analogue of “cloud” storage. The user can download and store 5 GB of various information, and if he pays extra, this volume can be increased up to 1 TB. The application is installed from the Google Play market.

A little tip: In addition to saving data on a micro card, copy all important information to your computer. In this case, even if something happens to the external drive, the necessary information will remain with you.

If the user of an Android device has forgotten the password that unlocks it, and no recovery methods have worked, they will have to resort to resetting the settings. This can be done, firstly, by using the Recovery menu (the method is described at the beginning of the article).


Or here’s another way to restore factory settings on an Android gadget. So, the phone is turned on, but locked. When the system prompts you to enter your password, ask someone to call your number. During a call, the user has the opportunity to access the settings menu. Without accepting a call, you need to go to this section and select “Reset all data”. We confirm the operation. After restoring the original settings, the password requirement will disappear.

This brand of phone is one of the most common, so it’s worth mentioning separately. In particular, for Samsung gadgets, to exit to Recovery, press (simultaneously): “Power”, “Home” and the volume key “+”. The combination must be held until the menu appears.


If the reset is performed through the settings menu, you should select the “General Settings” section and go to the “Reset” item (it may also be called “Privacy”, “Backup and reset”). At this point, select the action “Reset data” (or “Reset device”). After confirmation, the phone will return the system to its original form.

Typically, resetting your settings will require you to re-enter your Google account password. Don't remember this information? There are several ways to solve the problem. The simplest one is as follows.


After you have reset the settings on your Android phone, turn it on. Let's connect to the Internet. When filling out your Google account, write and select any few letters in your email field. A menu will appear above them, offering a choice of one of the actions: select, copy or send. Select “Send”. We indicate “SMS/MMS” as the program that will do all this. In the addressee line we indicate “112”, and in the message we enter a few letters of any kind. After sending, the system will send an SMS indicating that our letter was not delivered. This is what is required. You should go into this SMS message and press the “Call” button located next to the recipient’s number. This action should take the user to the contacts and dialing menu, where you need to erase “112” and dial the code: “*#*#4636#*#*”. The system will display a menu of several items. We choose the second one (something related to statistics). This will move the user to the settings menu, where a new function will appear in the “Reset and Recovery” item - resetting data with deleting the Google account.

Users of modern devices have become accustomed to the useful function of restoring the phone to factory settings. This helps solve most software problems or correct adjustments made to the device settings. It is extremely rare that the phone does not turn on after resetting the settings. Why this could happen and how to solve the problem, we will find out further.

We already know that a hard reset does not always help to return the phone to its original state, but, on the contrary, worsens an already disastrous situation. After an unsuccessful rollback, you can observe that the android does not start, a dark screen remains, or a cyclic reboot occurs. That is, the device is able to show signs of life, but is not able to load the OS.

In this case, users are divided into three conditional groups: the first do not understand what to do if the Android fails, the second run to the service center, and the last decide to reflash the device themselves. The last option is the most dangerous, because due to ignorance of the cause of the breakdown, the phone can turn into a “brick” with no chance of recovery.

Solution

  1. Try to reboot.
  2. Remove the battery for 20 minutes.
  3. Remove the memory card and SIM card.
  4. Leave the smartphone on charge for at least 3 hours.
  5. Try to reflash Android.
  6. Give it to the workshop.

Software problems

The main reason why the phone does not work after a hard reset is a failure in the operating system. It could appear due to the installation of unverified applications from an unprotected source on the device. You should not discard the option of an unsuccessful OS update when, at the time of its installation, the device was accidentally turned off or the battery ran out.

Attempts to return the gadget to service fail and the phone stops turning on. In this situation, only device firmware can really help. Along with it, all software failures will be removed from the device’s memory, and the owner will receive a clean system.

It is worth mentioning about Android owners who independently installed incorrect firmware for themselves, which can also become a reason to refuse to boot the Android OS after a hard reset.

A nuance may be a reset to factory settings through the gadget interface. It may be possible to solve the problem through a deeper reset of the operating system, which is performed by entering a special code for a specific firmware version or gadget model.

If you still managed to turn on the device, check it for possible viruses that could hinder the operation of the software. You may also need programs to check the integrity of the internal memory. Due to its damage, unexpected malfunctions arise that cannot be determined without thorough diagnostics.

Important nuances of resetting settings

Anyone who is planning to rollback should remember a few rules that can keep their Android device working.

  1. Before performing a hard reset, prepare the charger. If the battery runs out during a system rollback, the software will be damaged. It was already said earlier that in this case, only updating the device’s firmware can correct the situation.
  2. Even if you have a charger at hand, it is better not to take risks and fully charge the battery. This advice is especially relevant for those who have chosen a USB connector on a PC or laptop as a power source. It is not able to provide the required voltage, which is why the gadget will not be able to replenish the full amount of energy expended and will simply turn off.
  3. Do not forget that when you reset the settings, all files in the internal memory are deleted. To avoid trouble, information can be copied to cloud storage, a memory card or PC.
  4. Users who do this for the first time should follow the system rollback instructions provided by the manufacturer of their device. This will avoid difficulties with the operation and loss of important contacts.
  5. If you notice that the battery is behaving inappropriately, replenishing spent energy on its own, or running low even when charging, it is better not to take risks and postpone resetting the settings until you purchase a new battery.

Conclusion

Modern devices may have problems even after a full system reset to factory state. To avoid most of the malfunctions, you need to carefully study the above rules.

There may be several reasons why the phone refuses to boot: hardware failure or software malfunction. If a hard reset does not help you, you should not try to repair the device yourself. In a dire situation, if the phone does not turn on, the best way to solve the problem is to visit a service center, where professionals will take care of it.

Video

Hard Reset (hard reset) - restarting the device's software shell with factory settings.

All parameters are rolled back to their original state, and the data is deleted. In other words, installed applications, photos, contacts, messages and much more are destroyed. Without the possibility of recovery. This does not apply to information on the memory card or SIM card, although it is better to remove the former.

“Hard reset” is most often used for pre-sale preparation of a mobile device, unlocking a forgotten picture password, or when system failures occur in the operation of the gadget. In the latter case, the procedure is used as a forced measure, because other methods of restoring normal conditions may not work.

There are two simple and proven methods to reset an Android smartphone: software and hardware (recovery).

Soft reset

This is done using the standard settings menu. A practical guide in this matter was a smartphone running Android 7.0 Nougat, so the names of items and the appearance of the interface may differ from other smartphones.

  1. Go to “Settings”, find the item “Backup and reset/Restore and reset”.
  2. Go to "Reset settings".
  3. Click on “Reset phone settings” and confirm the action.

ATTENTION! All data will be deleted: photos, music, games, and so on.

A software Hard Reset can be performed not only using standard means of any mobile device, but also using popular third-party applications.

Recovery menu

If it is not possible to turn on or unlock your smartphone to get to its settings, a hardware Hard Reset is used. In this case, you need to go to the menu and select “factory reset”.

Manufacturers may name the corresponding menu items differently, so it is better to first find the correct path for your smartphone model. Since we do not plan to do a Hard reset, we will limit ourselves to only describing the process. To get into Recovery, you need to perform the following manipulations:

  1. turn off the device;
  2. Press and hold the power button and volume down key at the same time to boot the device into recovery mode;
  3. when the screen starts to flicker, release the buttons held down, after which the Recovery menu should appear.

Dialing a number

There is another way to reset an Android smartphone - by entering a regular code in the dialing menu. In this case, to completely restore the factory settings of the mobile device without additional confirmation, just dial the combination *2767*3855#. However, this method does not work on all phones, but we do not recommend checking it out of curiosity.

Full reset of a phone or tablet on the Android operating system, otherwise called a “hard reset” or sometimes a “wipe,” is an operation that mobile device users usually resort to infrequently. But in some situations this operation can be very useful. For example, you have one of the following cases:

-You have decided to sell your phone or tablet, and before that you want to restore it to its original condition, so that the new owner does not accidentally get any of your personal information;

-You need to return your device under warranty, but you have performed some actions with the operating system that the official service center may regard as unauthorized intervention in the software;

-Your phone or tablet began to constantly freeze, glitch, and behave inappropriately. and you suspect that this is the fault of some software you installed, but you cannot figure out the reasons;

-or even you simply forgot the password for your device or the screen lock code.

In all these cases, a hard reset, or resetting Android settings to factory settings, will help you. The developers have provided the user of this operating system with several ways to reset settings. In this short article we will tell you how you can return to the original settings of the Android OS using various methods, from the simplest to the more complex.

Dear readers, please note: resetting Android (hard reset) will destroy all your data, including contacts, messages, Google accounts, installed software on your phone or tablet.

Your smartphone or tablet will return to the same condition it left the factory. Only the information stored on the SD flash card will remain unaffected. Therefore, before you completely erase the memory of your mobile pet, do not forget to save backup copies of everything that may be useful to you in the future. Read about how to make a backup on our portal.

How to reset Android settings through the device settings menu

The easiest way to do a hard reset on your mobile is to run the corresponding command from the main settings menu. This method is suitable for those users whose devices remain in normal operation (at least you can load the operating system and perform some actions with it).

In order to reset Android settings in this way, perform the following sequence of actions (in some versions of Android firmware the names of menu items may differ slightly):

1. Go to “Settings” of your phone or tablet;

2. Select the "Backup and reset" menu item there;

3. Click on the “Reset settings” item and confirm your choice by agreeing to start a full reset in response to the system question.

Your Android device will be returned to factory settings, and after rebooting you will see the OS as during the first launch.

How to reset Android using service code

You may have already heard that in the Android operating system there are various service codes that need to be entered from the telephone keypad. These codes allow you to obtain various information about your device. In addition, if you know the correct code, you can also reset all Android OS settings, that is, do a hard reset.

To perform this operation, go to the phone dialing program and enter *2767*3855# there. Your phone or tablet will be reset to factory settings. Be careful, this is done immediately, without the need for any additional confirmation on your part!

These codes may differ on devices from different manufacturers. If the first option didn't work, try entering the codes:

One of them should help you.

How to reset Android using the Recovery menu

Let's imagine that the worst happened, and your phone or tablet with the Android operating system stopped loading or responding to user actions. Or maybe you forgot the graphic key to log into the system and were unable to recover it using any of the methods intended for this. In this case, your only hope of bringing your mobile friend back to life is the same hard reset, but using more complex methods.

Reset Android settings

The Android operating system has a bootloader mode, the so-called Recovery Mode. This is a system mode that, among other things, allows the user to reset Android to factory settings if the device refuses to boot. To get to the Recovery menu, you need to turn off your phone or tablet, and then, with the device turned off, press one of the combinations of hardware keys on it: volume control, turning on the device, etc. Depending on the manufacturer of your mobile gadget, this combination may differ. Usually, to get into Recovery Mode, you need to simultaneously press the "Power", "Home" and "Volume Down" keys for a few seconds.

Also, depending on the model, the following key combinations can be used to get into Recovery Mode:

- "Power on" and "Lower volume";

- "Power on" and "Increase volume";

- "Power on", "Increase volume" and "Decrease volume".

In order not to go through all the combinations in a row, the most logical thing to do before starting the operation is to ask Google how you can get into Recovery Mode specifically for your phone or tablet model in order to do a Hard reset android.

After your mobile device boots up in this mode, you will see a menu item with a list of actions that the user can perform. It may also vary slightly from device to device and allow for different operations, but in the context of this article we are interested in one item - “wipe data/factory reset” (sometimes this may just be the “wipe” item). After booting into Recovery Mode, you need to do the following:

Using the hardware volume up or down keys, we move to the menu item we need “wipe data/factory reset” and confirm our desire to do a hard reset with the hardware power button (or, on some devices, “Home”);

Confirm your choice again by clicking the menu item “Yes - wipe all user data”;

Go back to the previous menu and select "reboot system now". The system will reboot and you will see virgin Android, which the user sees when the OS first boots.

After resetting the operating system, you can restore your contacts, data, programs, etc. Be careful with batch restoration of custom applications (those that you installed yourself). After all, if one of them “killed” your system and forced you to resort to a hard reset, after such a recovery you will get back the same problems as before. It seems to us that it would be wiser to restore from backups only the essentials, such as contacts and messages, and minor applications can be installed manually one at a time. Moreover, resetting to factory settings does not affect the data on the SD memory card, so you can save there in advance everything that you may need after resetting the settings, including *.apk application files, so that after booting the device you can immediately access them.

As you can see, dear readers, there is nothing complicated about resetting all settings on a phone or tablet (Hard reset android) with the Android operating system. The user can do this at any time, even if his mobile device does not want to boot in normal mode. Don’t forget to regularly backup important data, take care of your mobile friend, and everything will be fine. Good luck!

There are situations when rolling back the device to factory settings is the best solution to the problem that has arisen. You can perform a reset in several ways: through the resettable device itself or using a computer. .

Why reset?

Hard Reset - rolls back the operating system to default values. When you perform a reset, all files and third-party applications are deleted from the device's memory, and all settings return to factory settings. By resetting the system, you will receive a clean device, that is, it will be in the same form as it was in the store.

A reset may be useful in the following situations:

  • the device began to freeze due to a large number of installed programs;
  • the system began to freeze due to overloaded memory;
  • there are a lot of files left in the file system from deleted applications that take up free space;
  • the device is for sale, so you need to remove all personal information from it;
  • I need to reset my password because it was forgotten.

As a result, it turns out that the reset must be performed when it is necessary to format the device.

How to save data

Since a system reset erases all data (videos, photos, music, pictures, books and other items) from the device, it is strongly recommended that you think about how to save all important information in advance. The easiest way is to transfer all important files to a memory card or computer. When resetting, items stored on the SD card, even if it is inserted into the device, are not deleted, but just in case, it is better to remove the memory card during the operation.

Another way is to create a backup copy in which all files will be stored. After performing the reset, you can restore your system from a previously created backup, and all items and applications will be returned. The positive side of this method is that you will not lose not only files, but also applications. The negative side is that if the reset is carried out in order to clear the device of unused files, then when restoring from a backup, the files that you wanted to get rid of will also be restored.

Copying is carried out using the Google service and only via Wi-Fi, since the amount of information is too large to download via the mobile Internet. Go to your device settings, open the Backup & Reset tab and make sure that the automatic backup feature is enabled. The copy will be linked to your Google account, and you can recover from it after you perform the reset. The device itself will prompt you to use the found copy.

Activating file backup

Reset the device

There are several ways to reset your device. The easiest one is through the system settings.

Through settings

This option can be used if you have access to the system. If you have forgotten your password, or the device freezes at the boot stage, preventing you from logging in, then use the method described below.

Video: how to reset Android

Through the recovery menu

If you have a turned off device, but there is no way to turn it on, then this method will suit you:


Via computer

This method will help you enter the recovery menu if the previous method failed for some reason. Connect the device to the computer using a USB adapter and select “Charge only” in the connection type. Download the archive with the ADB program and unpack it into any folder, the path to which does not contain Russian letters. In the resulting folder, create a file called devices.cmd, where cmd is its extension, and write three commands into it:

  • echo off
  • adb devices
  • pause

Run the created file, a command line will open on the screen with the following commands already written:

  • D:\adb>devices.cmd
  • adb devices
  • List of devices attached
  • HT16GV402012 device
  • D:\adb>pause
  • To continue, press any key...

Done, the program is installed. Now open a command prompt as an administrator and use the adb reboot recovery command in it. Your Android device will automatically be transferred to the recovery menu, and the further steps you need to perform to reset are described above in the “Through the recovery menu” subsection.


Enter Recovery Mode via computer

What to do if the password is not reset

If you reset your device in order to remove a password from it that you forgot, and after finishing the procedure the system still asks you to enter it, then there are two ways out of this situation. The first is to enter the wrong password five times, a message will appear on the screen stating that the device is locked for 30 seconds, as well as a “Forgot your password?” button. Click on the button that appears, you will be asked to log in to your Google account, which was previously linked to this phone or tablet. If you log into the correct account, you will have the opportunity to reset your existing password.

Recovering the device password via Google account

Reset password via ADB

The second option is to reset your password using ADB. How to install this program is described above in the “Via a computer” subsection. When you are done with the installation, launch a Command Prompt as an administrator and run the following options:

  • adb shell
  • cd /data/data/com.android.providers.settings/databases
  • sqlite3 settings.db
  • update system set value=0 where name=’lock_pattern_autolock’;
  • update system set value=0 where name=’lockscreen.lockedoutpermanently’;
  • .quit

If these commands do not help, then use the command adb shellrm /data/system/gesture.key or adb shell
rm /data/system/gesture.key.

How to recover data after a reset

It was previously described that in order to save data, you need to create a backup copy of your files in advance or transfer all important elements to another medium. If you did not do this, but at the same time reset the device, then it will most likely not be possible to restore the lost information. But it’s worth a try: get root rights on the device, and download to your computer some program designed to recover deleted files on Android. For example, you can use EASEUS Mobisaver for Android Free.


Recovering deleted files using EASEUS Mobisaver for Android Free

There are two ways to restore your device to factory settings: through the device settings or the recovery menu. You can enter Recovery Mode both from the device itself and using a computer. Before resetting the system, be sure to transfer all important information to a reliable third-party storage device. .

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